Scott Kenney

I love Infiniti vehicles but will never go to Dreyer and Reinbold again. My husband and I have been loyal customers in their service department for over 20 years and have purchased vehicles from them in and Reinbold again. My husband and I have been loyal customers in their service department for over 20 years and have purchased vehicles from them in the past but not recently because we found better deals out of state. The first time I purchased a car from them the sales person saw a little hesitation and accused me of not being able to afford this type of vehicle. The second time we considered buying from them the sales person told us that they wouldn’t service our car if we didn’t buy it from D and R. Today, we went in looking to test drive a QX 50 and was told they would not let us test drive a car there because we buy out of state. I could not believe it! Dreyer and Reinbold- you are rude and ridiculous and we will never come service or buy a car from you again ! If you want to be competitive, then offer competitive pricing. Don’t be rude to loyal service customers that are smart enough to cost compare and realize they can get a better deal in Illinois or Ohio! You have lost a customer forever. Be smart and stay away from Dreyer and Reinbold. You will be treated better somewhere else and get a better price More

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Scott and Karen are amazing. Great experience. Easy. They care about the customer!!!! Wonderful service. Thank you Great experience. Easy. They care about the customer!!!! Wonderful service. Thank you More

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I am really pleased with this dealership. Everyone that I have been in contact with from the receptionist, to the service rep, to the sales man and the finance team has been wonderful. I woul Everyone that I have been in contact with from the receptionist, to the service rep, to the sales man and the finance team has been wonderful. I would recommend this dealership to anyone looking to purchase a new or used vehicle. More

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These are just great people to work with. Friendly, competent, and very efficient. It is a pleasure to work with them. Friendly, competent, and very efficient. It is a pleasure to work with them. More

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Please review your estimate this dealer is a thief telling you that you need a repair and you don’t telling you that you need a repair and you don’t More

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Great experience! The team went above and beyond even working with my after-market warranty and providing a loaner until the rental was in place. They explained repairs and provided options. Thank you working with my after-market warranty and providing a loaner until the rental was in place. They explained repairs and provided options. Thank you More

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My experience has been extremely great seen 2010. Mr. Brown has always shown me outstanding customer service with my 2006 QX56. He is the most Trustworthy service person I have encountered over my 50 ye Brown has always shown me outstanding customer service with my 2006 QX56. He is the most Trustworthy service person I have encountered over my 50 years of owning a car. More

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Extremely happy with my buying experience. Josh Guzman was an outstanding salesmen. Even before I met him his communication style (through an e-mail) was on point. Once I met him things only got better. J was an outstanding salesmen. Even before I met him his communication style (through an e-mail) was on point. Once I met him things only got better. Josh was a great listener snd i felt like he did everything he could to get me what I was asking for. I would give 50 stars if I could. More

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Terrible experience, lacks expertise, lacks professionalism, and poor customer service relationship. Consistent misdiagnosis of the issue, rude and condescending approach towards my husband for professionalism, and poor customer service relationship. Consistent misdiagnosis of the issue, rude and condescending approach towards my husband for having limited English language skills. More

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