This is not my first sale with Mark Wilson.
I am a repeat customer. Will always recommend this car dealership. Fast and friendly service. Prices are fair and comparative. Will go back if need be.
"The complete experience "
My girlfriend Jamie needed a vehicle so we came by Mark Wilson's better used cars in Guelph from Owen sound to view a Jeep Compass. We were lucky enough to deal with Ramsey Ghandour in the sales department and Sarah Lu with the finance part. From the get go Ramsey was 10/10. He accompanied us for a short ride before having us drop him off and letting us take it on our own for a nice "extended test drive". The no haggle no hassle pricing policy really took the hassle out and added to the smooth process of making our decision. Then we were off to meet Sarah who took great care of all the financing off the vehicle and also made sure Jamie had the proper extended protection for the Jeep with the rough Owen sound winters. Will recommend everyone we know that needs a vehicle!
"Friendly, helpful, no pressure sales. "
The car salesman was very friendly and helpful. The "haggle-free" environment is true - until you get to the financial coordinator who then presents the hard-sell option. Would recommend purchasing or leasing from there - but go in knowing exactly what you want and what you want to spend.
"Amazing from start to finish!!!"
I can't say enough good things about the experience we had with Mark Wilson's. From getting pre-approved with Sarah, to meeting Ryan and taking the test drive and finally meeting with Shari to finalize the sale. These people are the very best and made this purchase the easiest and smoothest I have ever had. Thank you for a great experience and we will be back to see you again!!!
"Sarah is amazing "
I'm so happy I got to meet and work with Sarah,Sarah never made me feel like I was a problem Sarah always got back to me as soon as she could I will definitely love to deal with Sarah again
"Mark Wilson's Super Fantastic !!!!"
Ron Harris is super fantastic guy who helps you buy a car what you need, Seriously go to him and he will not pressurize you or insist you to buy anything, go talk to him and he will find you something which works for you. I didn't have any problems dealing with Ron. 100% satisfactory. Even speaking in the first place with Sarah Teles she took my information and did my documentation to see what price is eligible for me as i was financing, and Sarah Breese the finance manager she was amazing with helping me finance the car with some awesome options which i choose what i need and that was added to the price,trust me they don't bother you or make you insist to buy. As a customer overall showroom and the people i dealt were very helpful and have a great customer service environment. Honestly no fear going there.
"Best Customer Service Experience"
- Cheryl N.
Sarah was my contact at Wilsons and she treated me so well, she went above and beyond for me. She responded to my questions within minutes. She made me feel so reassured and confident that Wilsons woukd send me home with a vehicle that I loved. They did! From first email to the day I picked up the vehicle was so fast, no pressure, hassle or bumps in the process.. My daughter will be buying her first car from Wilsons too. Cannot say enough about how amazing the Customer Service was from reception to sales, could not have asked for a better experience.
"Great Customer Service Overall!"
Everything was good. A full tank of gas when I left the lot would have been the correct way to end things. After purchasing a car, I don't think a full tank of gas would be too much to ask.
Overall, would recommend to all.
"Excellent Experience "
- Happy Customer
We needed a car but had some financial issues. I worked with Sarah and Stu, told them what I was looking for and they were fantastic. They gave me options and were understanding when I asked for something different. I didn't have to visit the dealership until they had found me something that would fit what I needed which was great due to my schedule. When I did visit the dealership to sign Stu was great, managed to get me snow tires into the deal and even threw in a few oil changes. We are very happy with everything!
"Best service, hands down!"
The new used car I purchased was the second one from Mark Wilson's. Their service is phenomenal! They ensure that you have the best car for you, they always follow up and stay in contact to make sure everything is going well and their staff educates and is attentive to your needs. I highly recommend them!