Ryan McClanahan
Ryan McClanahan at Toyota of Des Moines

Ryan McClanahan | Page 19

Finance Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
339 Reviews
4.8

339 Reviews

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339 Reviews of Ryan McClanahan

December 02, 2023

Dealership Rating
Employee Rating

PJ and everyone involved with my purchase were amazing! They made the process seamless and went above and beyond to ensure I drove off the lot with confidence! I would HIGHLY recommend Toyota Des Moines! More

by Megan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Vos, PJ Caffrey , Shelley, front desk

Dec 04, 2023

Toyota of Des Moines responded

We are incredibly grateful for your kind words about PJ and our team at Toyota of Des Moines. It is our mission to create a seamless and enjoyable car-buying experience for our customers, and we are thrilled to hear that we exceeded your expectations.

November 19, 2023

Dealership Rating
Employee Rating

Had a great experience with Eric. He resolved our unique issue in a very supportive manner. More

by JEREMY93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Hippen

Nov 20, 2023

Toyota of Des Moines responded

We're so glad to hear that Eric was able to resolve your unique issue in such a supportive manner. We value our customers' satisfaction and strive to find solutions to their individual needs. Thank you for choosing Toyota of Des Moines!

November 14, 2023

Dealership Rating
Employee Rating

I paid full retail price for Tundra after waiting year to get a color I wanted. Dealership offered very low wholesale for my trade. They are too greedy. Put my trade up for sale on Facebook and 5 minutes lat More

by Iowaunemployment
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Andrew Whiting

Nov 16, 2023

Toyota of Des Moines responded

Thank you for taking the time to provide us with feedback on your experience. We do our best to provide customers with the best offer possible for their trade-in vehicle, so we’re disappointed to hear that you weren’t satisfied with your trade experience at our dealership. If you would like to discuss this further, please contact our General Manager, JP Phillips.

November 13, 2023

Dealership Rating
Employee Rating

Excellent experience buying my new Venza. Wonderful dealership with very helpful people in every department. More

by BigE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Millhollin, Eric Cornelison, Justin Vos , Joey Gatchel

Nov 14, 2023

Toyota of Des Moines responded

Thank you for your 5-star review! We are thrilled to hear that you had an excellent experience with our staff from every department. Thank you for choosing Toyota of Des Moines to purchase your new Venza!

November 11, 2023

Dealership Rating
Employee Rating

We've worked with Ian Rojas for almost two years while waiting for the exact Toyota Venza that we wanted. He was patient with our goal to find the exact car that matched our requirements. We finally got t More

by chsbischof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Rojas

Nov 13, 2023

Toyota of Des Moines responded

Thanks for the review! We're happy that we could help you find the perfect car that fit your needs at Toyota of Des Moines. Congratulations on your new vehicle and we look forward to doing business with you again!

November 08, 2023

Dealership Rating
Employee Rating

Working with Toyota of Des Moines has been a great experience. I would recommend it to anyone! More

by T_HENRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle

Nov 09, 2023

Toyota of Des Moines responded

We are so grateful for your positive feedback and recommendation! We are so glad to hear that you had a great experience working with Toyota of Des Moines. We hope to see you again in the future!

November 05, 2023

Dealership Rating
Employee Rating

Clean, comfortable, accessible, accommodating with the widest variety of inventory available and a good reputation. More

by katiekapow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan

Nov 06, 2023

Toyota of Des Moines responded

We take pride in providing our customers with exceptional service and value. Your satisfaction is our top priority, and we are committed to maintaining our high standards. Thank you for choosing Toyota of Des Moines! We appreciate your business and look forward to serving you again soon.

October 30, 2023

Dealership Rating
Employee Rating

Buying process was great. Bob S. was very efficient..The final car delivery however was inefficient. More

by VJALUKAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Staley

Oct 30, 2023

Toyota of Des Moines responded

Thank you so much for your feedback! We are glad to hear that you had a great buying experience with Bob, but we are disappointed to hear that your car delivery was inefficient. We are committed to improving our process, and we will use your feedback to make the car delivery experience better for all of our customers. Thank you for choosing Toyota of Des Moines!

October 29, 2023

Dealership Rating
Employee Rating

Most car purchasing experiences are filled with poor communication, sales people not listening to the customers and overall stressful. However, the team at Toyota of Des Moines takes a completely di More

by MICHAELDOWNS18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle, Chad Millhollin

Oct 30, 2023

Toyota of Des Moines responded

Thank you so much for your glowing review! We are so glad to hear that you had such a positive experience with Shane and the Toyota of Des Moines team. We are also pleased to hear that you were able to come to a fair agreement with Shane in a short amount of time. This is a testament to his commitment to providing our customers with the best possible service. Enjoy your new Toyota!

October 27, 2023

Dealership Rating
Employee Rating

Good experience! Would definitely buy again! This is my 6th vehicle I have purchased from Toyota of Des Moines. Keep up the awesome work! More

by TCB2515
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Siegle

Oct 30, 2023

Toyota of Des Moines responded

We hope that you enjoy your new vehicle for many years to come. We are so glad to hear that you have had good experiences with us on all six of your vehicle purchases. That is amazing! Thank you for your review!

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