Ryan Lapierre | Page 23

Great people = Great experience If you are getting your car serviced - or purchasing a new or used vehicle - these folks rock! They serviced my Murano for years and when it was time If you are getting your car serviced - or purchasing a new or used vehicle - these folks rock! They serviced my Murano for years and when it was time to get another they where there to help and find something in my price range. In fact Martin (my sales person) came in on his day off to make sure my transaction went smoothly - now that's dedication! This is a family run business with many longtime employees and a very professional team. I will be coming back again and again for all my service and sales needs. More

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Gates truly does get it Once again Gates delivered an experience like not other. From start to finish Ryan LaPierre and crew made the car buying task a breeze. There was no p Once again Gates delivered an experience like not other. From start to finish Ryan LaPierre and crew made the car buying task a breeze. There was no pressure during this process and they had a variety of inventory to choose from. Martin provided a thorough explanation of the vehicle's amenities and made himself available for any follow up question we may have had. In the end.....Gates truly does "get it" when it comes to customer service. ~Fred More

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Lease of new 2015 Buick Encore This is the first time I ever purchased/leased a vehicle from this dealership. Tara Rasmus is professional and very knowledgeable on every aspect of This is the first time I ever purchased/leased a vehicle from this dealership. Tara Rasmus is professional and very knowledgeable on every aspect of the vehicles I test drove. She asked me what I was looking for in a vehicle and had me compare each vehicle to the other right down to the color. Tara picked out the perfect vehicle for me based on my requirements. I would definitely refer this dealership and Tara to anyone. It was a great overall experience and signing the paperwork with Nick Truax was a pleasure too. He took his time to explain every box and signature line even at the end of a busy day. More

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Great Customer Service Experienced sales team with very little or no sales pressure. Paul Mazza was very helpful and knowledgeable. Nick Traux simplified the bulky paperwork Experienced sales team with very little or no sales pressure. Paul Mazza was very helpful and knowledgeable. Nick Traux simplified the bulky paperwork processes by a lot of online communication activities and we spent very little time on the final day. Highly recommended. More

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My request were very specific I had an issue with an existing vehicle and my request for a new one were very specific and Brian Phillips rose to the challenge and made my experienc I had an issue with an existing vehicle and my request for a new one were very specific and Brian Phillips rose to the challenge and made my experience a good one! More

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New car We came in to see Paul Mazza because he has treated us well in the past. He was with other customers so Paul Bacon took us fit a test drive while we w We came in to see Paul Mazza because he has treated us well in the past. He was with other customers so Paul Bacon took us fit a test drive while we were waiting, then handed us off to Paul M. Everyone treated us with respect. More

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Very Pleased We had my husbands' vehicle in for service, and although I wasn't planning to purchase a vehicle at the time. Paul Mazza came out and show me several We had my husbands' vehicle in for service, and although I wasn't planning to purchase a vehicle at the time. Paul Mazza came out and show me several vehicles. Some weeks later we returned to try a Terrain, Rogue and Murano.(Tara Rasmus went out with us ) We even got to take the Murano home for the night. In the end I purchased the Murano. Paul was nothing but professional, very helpful and extremely patient and understanding. For I am someone who does her research, has many questions and takes her time in making a decision when it comes to purchasing an expensive item as a vehicle. Paul went out of his way to find a vehicle with a light interior and without a lot of extra accessories and an exterior color I that I liked. He even ordered a new console cover as the one in the vehicle had an ink mark which wouldn't come out. Nick in finance was professional and helpful also. More

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Great place to purchase a vehicle! Drove from Clinton because of a referral, when we arrived we found everyone Friendly, helpful and knowledgeable, no stress, easy to deal with, Drove from Clinton because of a referral, when we arrived we found everyone Friendly, helpful and knowledgeable, no stress, easy to deal with, enjoyable experience . We LOVE the GMC Denali truck! More

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Oil change Gates has been wonderful to deal with from the first phone call, to the purchase of our car, and now for the vehicle's upkeep. Very pleased! Gates has been wonderful to deal with from the first phone call, to the purchase of our car, and now for the vehicle's upkeep. Very pleased! More

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Rick Ackel Minivan purchase I had a wonderful experience dealing with the professionals at Gates GMC Buick Nissan. I would highly recommend them to anyone for their next vehicle I had a wonderful experience dealing with the professionals at Gates GMC Buick Nissan. I would highly recommend them to anyone for their next vehicle purchase. Denny Gates and Rick Ackel worked hard to find me the gently used minivan that I was looking for. They went above and beyond for me during this purchase. They made the process quick and painless which was great because I have a 5 week old baby. I love my new vehicle and enjoyed the whole process. Thank you Denny, Rick, Nick, and Ryan. More

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