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Ryan Knueppel
Ryan Knueppel | Page 4
General Manager
Summit Automotive Chrysler Dodge Jeep Ram
815 S Rolling Meadows Dr
Fond Du Lac, WI 54937
198 Reviews
Ryan has been in the automotive industry for over 14 years, and has developed a true passion for customer service. He was born and raised in the Fond du Lac area but also lived in Naples Florida from 2000 until 2010. While in Florida he mastered the art of true customer service while working for the Ritz Carlton Hotel Group. He is now married and has two beautiful daughters that he spends as much time with as possible. In his free time he loves to golf and fish every chance he gets.
Read more198 Reviews
Write a ReviewDealership Experience
9 yrs, 6 mos
Industry Experience
13 yrs, 11 mos
Sales198 Reviews of Ryan Knueppel
August 26, 2021
We’ve worked with Brock and the team at Summit on multiple occasions to purchase both new and used and the experience has been great each time. multiple occasions to purchase both new and used and the experience has been great each time. More
by Mike C
Other Employees Tagged: Colin Choby , Brock Boettcher
Helpful 
August 12, 2021
This is the second time we have worked with Chris Olig. Great guy, bends over backwards to help you and answer your questions. Would but my next vehicle from him in a heartbeat. Great guy, bends over backwards to help you and answer your questions. Would but my next vehicle from him in a heartbeat. More
by tom
Other Employees Tagged: Tim Brenner, Matt Weinberg , Chris Olig
July 17, 2021
It doesn't rest well with me that I had to pay a "Thousand dollars" over sticker. I understand that some dealerships are doing this and I know first hand that others are not. It seems to me that th "Thousand dollars" over sticker. I understand that some dealerships are doing this and I know first hand that others are not. It seems to me that this is a matter of greed over ethics. What value does this dealership put on repeat customers? Apparently, none! More
by johnsonmichael21850
Verified CustomerOther Employees Tagged: Lori Heisler, Geoff Kuitert , Charlotte Bambrough, Chris Olig
July 08, 2021
Fantastic team! Ryan, Lori, Charlotte, and Marty were all rock stars on locking me down a great truck with a great price and going the extra mile to secure a great deal on added accessories needed for towing rock stars on locking me down a great truck with a great price and going the extra mile to secure a great deal on added accessories needed for towing. The only thing to be aware of is, this dealership is extremely busy and you can tell they use an email/text response system. There were several times when I would send more or less a long-winded email or text for questions, then get a very dry-like response. So be patient with them! They are worth the wait for amazing service. Personal email, calling, and or face-to-face interactions are best! Only ask for Marty! He was the best sales professional I worked with in years. I can't vouch for any other sales guys as I either didn't work with them or they didn't solve our needs but if you want a great experience. Go through and make an appointment with Marty! Char was a gem to work with! She answered ALL my questions when it came to financing, the history of the truck, and extended warranties. Definitely buy a Zurich extended warranty through her because she knows her stuff and will make sure she gets you into the right plan for your needs. Lori and Ryan went so far above and beyond to make sure we got upgraded Airlift airbags, compressor, and backup cargo cam installed at an amazing price and timeline. Even John, the gentleman that personally delivered my truck was super nice and awesome to work with. Everyone I named and gave a 5-star review knows how to put customer service and people first! More
by Blue 2016 Ram 3500 Longhorn
Other Employees Tagged: Lori Heisler, Marty Krepsky , Charlotte Bambrough, Chris Olig
June 28, 2021
Extremely pleased with our purchase of a 2010 Challenger SRT8. Sean Smith was very professional, responsive and easy to work with. After seeing the pics on-line, Sean walked around the vehicle while I was o SRT8. Sean Smith was very professional, responsive and easy to work with. After seeing the pics on-line, Sean walked around the vehicle while I was on the phone to comment on everything from the tires to the condition of the interior. Sean even took additional pics of a small blemish to ensure that I knew what I was getting, since we live 4 hours away. When we showed up to inspect the vehicle, it was everything Sean said it was. Additional xxxxxxto Brock, Kraig, Matt, Ryan and Tim for just being all around great guys during our purchase. We would highly recommend Sean and everyone else at Summit if you are in the market for a new or used vehicle! More
by Steve
Other Employees Tagged: Tim Brenner, Matt Weinberg , Brock Boettcher, Kraig Peterson, Sean Smith
June 21, 2021
Great service and good prices. The one issue I have is upon delivery of the vehicle it only came with one key. I called the salesman who stated that was the only key. It was explained to him, one would a upon delivery of the vehicle it only came with one key. I called the salesman who stated that was the only key. It was explained to him, one would assume the vehicle comes with two keys. Even when trading in a vehicle, one of the questions the dealership asks if your trade comes with two keys as there is a reduction in their trade-in offer if there is only one. The salesman stated he thought the vehicle would come with two keys also and will see what he can do. I got an email from him about a week later asking if there is anything he can do to ensure 100% customer satisfaction and receive a 5 star rating. I wrote back to him regarding the spare key as he stated he was going to see what he can do and I asked what was the status. Never heard anything back. Update, I was contacted by the dealership apologizing for the delay regarding the extra key. They are going good for it and shipping it out ASAP. Thanks for the great customer service. More
by Chad
Other Employees Tagged: Colin Choby , Ben Nichols
June 10, 2021
Clean, fast and friendly service department with the service being completed to my satisfaction. Everyone I encountered made it a point to be welcoming and friendly. service being completed to my satisfaction. Everyone I encountered made it a point to be welcoming and friendly. More
by stevekarlapete
Other Employees Tagged: Mike Berg, Geoff Kuitert , Kraig Peterson
June 01, 2021
Great experience buying my vehicle from Kraig! The vehicle has had some issues, but Kraig and the team at Summit have been outstanding at making things right and ensuring my satisfaction. I would def vehicle has had some issues, but Kraig and the team at Summit have been outstanding at making things right and ensuring my satisfaction. I would definitely be a return customer, and would (already have) recommend Kraig and everyone else at Summit Auto in Fond Du Lac. Keep up the great work!! More
by nusbaum03
Other Employees Tagged: Charlotte Bambrough, Kraig Peterson
April 09, 2021
Love Service and the fact that they don't make you wear a mask. Kraig in Sales is awesome as well. Always do my service with these guys. mask. Kraig in Sales is awesome as well. Always do my service with these guys. More
by Pskbro
Other Employees Tagged: Lori Heisler, Geoff Kuitert, Colin Choby , Kraig Peterson
March 26, 2021
Awesome,Friendly,Easy to work with. Top notch. Five star rating. Hope to do business with them again. Definitely recommend them . Great deal at a great price rating. Hope to do business with them again. Definitely recommend them . Great deal at a great price More
by daveronsberg
Other Employees Tagged: Colin Choby, Marty Krepsky
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