Ryan Kinkade | Page 138

Excellent experience Great service . We had a flat tire on the road We brought the car at the dealership last minute We were taken care right away and given a loaner c Great service . We had a flat tire on the road We brought the car at the dealership last minute We were taken care right away and given a loaner car immediately to reach our destination More

by D_DELIANA Verified Customer Verified Customer

Helpful 0

Report | Print

Mercedes benz I take my car to do service and check snd everythung eas excelent i will recomend to everyone to go tothis dealership. All the employee been excelent I take my car to do service and check snd everythung eas excelent i will recomend to everyone to go tothis dealership. All the employee been excelent and very nice More

by ORFEROSARIO Verified Customer Verified Customer

Helpful 0

Report | Print

A truly pleasant buying experience The entire team from start to finish was delightful. Helpful, attentive, knowledgeable and timely. The vehicle I purchased was exactly as advertised a The entire team from start to finish was delightful. Helpful, attentive, knowledgeable and timely. The vehicle I purchased was exactly as advertised and perfect as I replaced my older model with a newer model. More

by MICHELE.GELMAN Verified Customer Verified Customer

Helpful 0

Report | Print

Simple easy process Very simple process and provide excellent services. Comparing to other dealerships, Mercedes of Fort Washington has many service consultants. All phon Very simple process and provide excellent services. Comparing to other dealerships, Mercedes of Fort Washington has many service consultants. All phone calls were answer in promptly timely manner. More

by NJMOBILPC Verified Customer Verified Customer

Helpful 0

Report | Print

Was a nice experience The service was the first Schedule appointment and very satisfied but not very happy with the first cost I feel you offer the first appointment at yo The service was the first Schedule appointment and very satisfied but not very happy with the first cost I feel you offer the first appointment at your cost More

by HAROLD1947 Verified Customer Verified Customer

Helpful 0

Report | Print

Not very satisfied with the overall experience There was a very back lack of communication and coordination of services and delivery of vehicle. I fee there could have been more attention to detail There was a very back lack of communication and coordination of services and delivery of vehicle. I fee there could have been more attention to detail and less confusion from staff. More

by CARLOSLMTCMLD Verified Customer Verified Customer

Helpful 0

Report | Print

Unreliable After several unfavorable service experiences, I decided to return here once again because of a problem with the tire, I have the entire insurance, to After several unfavorable service experiences, I decided to return here once again because of a problem with the tire, I have the entire insurance, to get the tires balanced. I call first ask if I can drop it off night before and that I did not need a loaner. I dropped off Sunday night, Monday morning promptly got a message to my car is being checked received a call from a service associate that the tire did not need to be replaced, I asked that the front tires be balanced, I could pick it up later tonight and she said fine. I received a call about 7 PM on my way to the dealer that balancing had not been done, they did not have time, could they keep it another day I said no. remember, I had no loaner. I have been here several times before for service and always disappointed. Waited 3 hours for a flat tire to be replace with a piece of metal stuck in it. When I went to get my car the tires had been switched from one side to the other and the metal was still in it. Service manager graciously offered a loaner and to drive my car home later, went out to get myself stuff and my car was gone and they didn't;t know where it was. My fault for going back. Simplest service request is botched every time,. I will drive 30 min to Doylestown from now on for anything. More

by JDOGHRAMJI Verified Customer Verified Customer

Helpful 0

Report | Print

Super service....feeling like a EX. VIP My experience is nothing less then excellent every time I visit. Treated with respect and as if I’m part of the family. LOVE IT My experience is nothing less then excellent every time I visit. Treated with respect and as if I’m part of the family. LOVE IT More

by VANCEBTHOMPSON Verified Customer Verified Customer

Helpful 0

Report | Print

Service Department Excellent service and all the service reps and staff are wonderful! The wait time was great where you can sit in massage chair and get coffee and snac Excellent service and all the service reps and staff are wonderful! The wait time was great where you can sit in massage chair and get coffee and snacks! More

by WALLCHEW Verified Customer Verified Customer

Helpful 0

Report | Print

brakes service manager, tony colontonio told me that I needed rear brakes and rotors, as well as front brake pads, but not rotors. Normally, someone would t service manager, tony colontonio told me that I needed rear brakes and rotors, as well as front brake pads, but not rotors. Normally, someone would tell you when u need brakes, u need rotors, but he didn't, which I appreciate. More

by PWILLS48 Verified Customer Verified Customer

Helpful 0

Report | Print