Roy Schiller | Page 23

Excellent, thorough and individualized service! I'm delighted with my 2017 Subaru Outback, and my purchase experience at Brewster Subaru. I worked with Roy Schiller, Nelson DeMelo, and Rich Johnson, I'm delighted with my 2017 Subaru Outback, and my purchase experience at Brewster Subaru. I worked with Roy Schiller, Nelson DeMelo, and Rich Johnson, who are dedicated to the excellent Subaru cars they sell, to meeting each individual customer's car-buying expectations, and to thoroughly answering answering any question the customer may have, before and following the car purchase. I highly recommend this conveniently located dealership at junction of I-84 and I-684 in Brewster, NY. More

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Listened well, located car, quoted a good price I was shopping for a 2017 Impreza sedan. I had done research online and visited other dealers. After contacting Brewster Subaru online, I was advise I was shopping for a 2017 Impreza sedan. I had done research online and visited other dealers. After contacting Brewster Subaru online, I was advised to ask for Patrick when I came in. He is a sales manager, who had me work with Roy on the sales floor. Roy was very enthusiastic, a bit much for my taste, but others might enjoy it. Importantly, Roy listened to find out what I wanted, unlike some dealers who talk to sell you what they have. He was able to see that a sister dealer in Danbury CT had a car that was my first choice color and had everything I wanted, and very few accessory add-ons I didn't want, and he quoted a very competitive price when I asked him to give me his best price. (I never tell a dealer what I'm willing to pay- I just tell them they know their best price, and that's what I want.) I know the price was competitive, i.e. lower than most others, because I had 4 other quotes by then, all $400-500 higher. Through no fault of Roy or Patrick, I had planned to stop at one more dealer, and when I did, they had a car in stock that was my second choice color, with everything else as asked, and a price that was actually about $100 lower, I guess because it was in stock and it was the end of the month. I took that deal, but had been treated so well at Brewster Subaru that I did at least let them know not to get the car he had quoted. They'll have no trouble selling it to someone else. More

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Impreza sport Great experience Roy was a pleasure to buy a car from.i would definitely send someone to see him. There was no hidden costs at all Great experience Roy was a pleasure to buy a car from.i would definitely send someone to see him. There was no hidden costs at all More

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Very good job He did a very good job. He was very friendly and very professional.he met all the standards and gave me all the information I needed to know for the v He did a very good job. He was very friendly and very professional.he met all the standards and gave me all the information I needed to know for the vehicle. More

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Long time customer Brewster Subaru is best car dealership I have ever dealt with. I just purchased my third car from them. I also have the cars serviced there. The envi Brewster Subaru is best car dealership I have ever dealt with. I just purchased my third car from them. I also have the cars serviced there. The environment is friendly and down to earth. I have had nothing but good experiences from both the sales and service staff. More

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A stress free car buying experience It's a pleasant car buying experience . This is my 5th car I leased / purchased from Brewster Subaru . The staff is friendly and very accommodating . It's a pleasant car buying experience . This is my 5th car I leased / purchased from Brewster Subaru . The staff is friendly and very accommodating . The sales staff is knowledgeable and take the time to explain everything to you as a buyer . I also get my cars serviced there and Laura is a pleasure to deal with and very accommodating . I would definitely recommend Brewster Subaru for anyone looking to purchase or lease a Subaru . Kudos to Manager Nelson Demelo for having such a good sales team . More

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This first time buyer could not be happier! :) Brewster was the first dealership I called and after calling others I knew it was where I wanted to buy a car. The staff was informative, friendly and Brewster was the first dealership I called and after calling others I knew it was where I wanted to buy a car. The staff was informative, friendly and got me the EXACT car I was looking for at a great price. I've been in the car a few weeks now and could not be happier. This was my first experience buying a NEW new car, and should I ever need another, I know where to go. I would highly recommend the dealership and staff! More

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Awesome service Wouldn't go any where else very courteous and helpful staff was great. Time of pick up went over entire car with me and wife explained all features o Wouldn't go any where else very courteous and helpful staff was great. Time of pick up went over entire car with me and wife explained all features of the car very happy. More

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FANTASTIC - WONDERFUL All I can say is that the employees at Brewster Subaru are fantastic. A great experience. I would definitely recommend family and friends to go to Bre All I can say is that the employees at Brewster Subaru are fantastic. A great experience. I would definitely recommend family and friends to go to Brewster Subaru when they are in need of a vehicle. Thanks to all! More

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2016 WRX CVT I ordered my car through Brewster Subaru and they were nothing but friendly and courteous every step of the way. Nelson and Michelle processed the I ordered my car through Brewster Subaru and they were nothing but friendly and courteous every step of the way. Nelson and Michelle processed the order for me and Roy called me when the delivery was ready. Roy took his time and showed me the ins and outs of the newly delivered car before I signed any paperwork and really helped me feel comfortable before finalizing my purchase. Jenn in finance was great to work with. She showed me all the additional services I could get with my new car and was not pushy. She worked with me so I could take advantage of their extended warranty and I wouldn't have to break the bank on my monthly payments. Overall a very pleasant experience. This is why my family always makes Brewster Subaru their first choice when purchasing a new vehicle. More

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