Ross Haugen | Page 29

Good price. Respectful staff. Buying a car is one of my top 10 things I dread in life, like getting an audit. But this time I actually enjoyed it. The salesman wasn't condescending Buying a car is one of my top 10 things I dread in life, like getting an audit. But this time I actually enjoyed it. The salesman wasn't condescending or manipulative and didn't play the usual games. The finance guy was respectful (unlike our last experience at Richfield Bloomington Honda, where I promise I'll never return.) More

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Courteous, honest sales associates Our courteous, honest sales associate, Ross, actually listened to our desires in a new vehicle, which after visiting numerous other dealerships, is wh Our courteous, honest sales associate, Ross, actually listened to our desires in a new vehicle, which after visiting numerous other dealerships, is why we came back to purchase our new Mazda3 GT. More

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I love my new car! Ross made buying this car so easy. No hard pressure sales tactics from him. This is our second car from Luther Brookdale Mazda and I will send anybody Ross made buying this car so easy. No hard pressure sales tactics from him. This is our second car from Luther Brookdale Mazda and I will send anybody who asks to this dealership. I got a fair price on my 2005 Explorer as a trade in and couldn't be happier with the high level of service that was shown to me. Thank you. More

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Go Here!! The service that was given at this dealership was phenomenal. Not only was the sales respresentiative on top of his game, but he was very helpful in r The service that was given at this dealership was phenomenal. Not only was the sales respresentiative on top of his game, but he was very helpful in regards to all my questions and even was flexible when I last minute went with another car at the same dealership. Great customer service all around! More

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Great experience, product, patient and professional salesman We were looking for a Lexus or Acura smaller size SUV and my wife did not want a Mazda. However, all the car reviews strongly recommended the CX-5 an We were looking for a Lexus or Acura smaller size SUV and my wife did not want a Mazda. However, all the car reviews strongly recommended the CX-5 and the new CRV. Ross patiently explained all the safety and convenience features of the Grand Touring CX-9 and CX-5 during a test drive and my wife did not appear impressed. However, as we evaluated all the other brands including the Acura RDX and Lexus NX200 she would ask them for many of the features the CX-5 had and compared the ride quality and quietness. After much evaluation, to my surprise, she firmly stated she wanted the CX-5. Ross was very patient and was exceptionally knowledgeable. We texted him questions over the weekend and he replied within minutes. It's rare to find a true professional (not high pressure), honest and concerned car salesman that knows every detail about their product without saying "I'll have to look that up." We would recommend Ross and the Luther dealership very highly!! More

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Excellent place to buy car Excellent place, nice people, explaining you everything about cars, good cars, good prise......everything is perfect. I will buy from there my next ca Excellent place, nice people, explaining you everything about cars, good cars, good prise......everything is perfect. I will buy from there my next car for sure. More

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Overall good experience I had a good experience at Luther Mazda Brookdale. Aside from a minor hiccup when I first came to test drive the car, the whole experience was smooth I had a good experience at Luther Mazda Brookdale. Aside from a minor hiccup when I first came to test drive the car, the whole experience was smooth and easy. I was in and out faster than I expected and had no major issues. More

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Comfortable sales person Dealership had wide variety of CX5's. Clean welcoming environment. Ross is the sales person to work with. Low pressure, knowledgeable and down to eart Dealership had wide variety of CX5's. Clean welcoming environment. Ross is the sales person to work with. Low pressure, knowledgeable and down to earth. Lastly, dealership willing to haggle on the price. I would consider them with my next purchase. More

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