Rob Brosig | Page 2

Treated very well, quick service, good experience with personnel, very responsive and courteous, very good experience personnel, very responsive and courteous, very good experience More

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My 2012 Explorer needed some urgent service. Dorsch was able to fit my vehicle in their work schedule between other appointments and complete repairs in amazingly short amount of time. Thank you Dorsch was able to fit my vehicle in their work schedule between other appointments and complete repairs in amazingly short amount of time. Thank you Dorsch Service Department More

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We had extended warranty issue with our 2017 Edge. Turned out we needed long block engine replacement. Our Tech, Rob, followed through with Ford, secured us a loaner in a few days. He gave us an estim Turned out we needed long block engine replacement. Our Tech, Rob, followed through with Ford, secured us a loaner in a few days. He gave us an estimated repair date & hit it right on. Extended warranty covered everything. Thanks to Rob & the Dorsch team! More

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I’ve always enjoyed the service I receive at Dorsch Ford. We enjoy being long time customers. We enjoy being long time customers. More

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Thomas was very attentive to my vehicle needs and any questions I had. Top notch service and expertise. Very well done, Thank you I’ll be back when I need another vehicle. questions I had. Top notch service and expertise. Very well done, Thank you I’ll be back when I need another vehicle. More

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Easy to work with and very effective and polite people enjoy the service and there work on my car enjoy the service and there work on my car More

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Deb & Rob were extremely helpful with setting up diagnostic service appointments for my vehicle. Very professional, timely, and kept me informed at each step. I would highly recommend both of them. diagnostic service appointments for my vehicle. Very professional, timely, and kept me informed at each step. I would highly recommend both of them. More

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It took five months for them to order a part that wasn’t put on my vehicle when I had it in for recall work. They never ordered the part, lost the pictures and notes that they took to document the repair. A put on my vehicle when I had it in for recall work. They never ordered the part, lost the pictures and notes that they took to document the repair. After months of waiting to hear from them thinking that it was a shipping delay, they finally order the part. When it comes in after a week, I arrive at the dealership and find out that they ordered the wrong part. More waiting to get it put on my vehicle. Finally it’s been put on and I hope to not have any further problems. More

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Appointments must be made as much as a month in advance, however once you have an appointment the work performed by the service team is quick and efficient. however once you have an appointment the work performed by the service team is quick and efficient. More

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Things went as well as could probably be expected, considering our first service rep got Covid the day after we started working with him but the other guys picked up the slack and got us a rental even considering our first service rep got Covid the day after we started working with him but the other guys picked up the slack and got us a rental even though with EAA going on there were hardly any cars available. I think Ford held things up more than anything deciding whether to fix our transmission or put in a new one. But all in all your service department did a pretty nice job. More

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