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Rick Macias
Rick Macias at Toyota Town of Stockton

Rick Macias | Page 2

Assistant Service Manager

Toyota Town of Stockton

2150 E Hammer Ln
Stockton, CA 95210

4.9
108 Reviews
4.9

108 Reviews

Write a Review

Dealership Experience

7 yrs, 7 mos

108 Reviews of Rick Macias

November 14, 2023

Dealership Rating
Employee Rating

Rick the service advisor and Victor in parts have always put my needs or concerns with my Toyota Vehicles first. Great assets to Toyota Town !!! More

by alowen
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Cruz

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Nov 16, 2023

Toyota Town of Stockton responded

It truly makes us happy to see that Rick and Victor constantly provide you with an amazing service visit! We hope to see you again! Regards, Jason Kim General Manager

September 21, 2023

Dealership Rating
Employee Rating

I always take my Toyota cars to Toyota Town for servicing. Love working with Rick. Nice staff. More

by Carrie422
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Recommend Dealer
Yes
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Sep 25, 2023

Toyota Town of Stockton responded

Thank you for choosing us, Carrie! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Jason Kim General Manager

September 16, 2023

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Employee Rating

Great service, Rick Macias is the best service advisor. Definitely recommend getting your car serviced here. Quick, reliable and thorough car maintenance. More

by jcwinters
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Recommend Dealer
Yes
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Sep 20, 2023

Toyota Town of Stockton responded

JC, We're very happy to see that Rick and our team take great care of you and your vehicle. Thank you so much for choosing us here for your Toyota needs and thanks for this 5-star review. Regards, Jason Kim General Manager

August 28, 2023

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Employee Rating

Service was excellent , Rick Macias answer all my questions. Definitely would recommend. Also service was fast and professional… More

by pacortega1978
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Recommend Dealer
Yes
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Aug 29, 2023

Toyota Town of Stockton responded

Thank you for your great review! We're glad you had a pleasant experience with us, and we appreciate your feedback! We look forward to serving you again in the future. Regards, Jason Kim General Manager

August 14, 2023

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Employee Rating

Randy was really helpful. Making sure he answered every question we asked. Very polite and overall the best service. More

by isra.martinez2011
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Tuok , Adam Baza

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Aug 15, 2023

Toyota Town of Stockton responded

Thank you, Isra! We're glad to hear that Randy was really helpful and took the time to answer all of your questions. We appreciate your kind words & we look forward to serving you again in the future. Regards, Jason Kim General Manager

August 04, 2023

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Very professional service. Vehicle was completed timely. Staff friendly and car was completed as promised. More

by dcuster2004
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Recommend Dealer
Yes
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Aug 08, 2023

Toyota Town of Stockton responded

We're very happy you received both prompt and quality service. Thank you so much for choosing us here for all of your Toyota needs and we'll see you again soon! Regards, Jason Kim General Manager

July 20, 2023

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Employee Rating

My advisor was professional knowledgeable, and funny. My appointment was at 1:10 pm I was in and helped with in 6 minutes. My advisor called to keep me informed about my vehicle. He also let me know wh More

by memah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackie Torres, Kou Yang, Richy Zepeda , Johnathan,

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Jul 20, 2023

Toyota Town of Stockton responded

We appreciate your sharing your stellar rating! Our team works hard to provide our customers with 5-star service and we're thrilled we've delivered. We hope your car is running like new! Regards, Jason Kim General Manager

July 08, 2023

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Great dealership, Rick Macias is the best service advisor around. He’s very efficient! Thanks! More

by Jons
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Recommend Dealer
Yes
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Jul 11, 2023

Toyota Town of Stockton responded

Thank you, Jons! We strive to deliver quality service and we're so proud of Rick for always taking care of you. Visit us again soon! Regards, Jason Kim General Manager

July 08, 2023

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Employee Rating

service rep, rick macias, has taken care of my car for several years and is always professional in demeanor, sincere and clear in his communications about my car. More

by scottalan57
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jul 11, 2023

Toyota Town of Stockton responded

Thank you for choosing us these last few years! We're so lucky to have Rick on our team & so glad he always provides you with quality service. We look forward to another 5-star visit soon! Regards, Jason Kim General Manager

July 07, 2023

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Fast and professional service with knowledgeable staff members to answer your questions. Best server department around! More

by meekkent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jul 11, 2023

Toyota Town of Stockton responded

Thank you for being a valued member of the family! It's great to hear you always enjoy your visits & we look forward to taking care of your future auto needs! Regards, Jason Kim General Manager

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