Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 21

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.8
218 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.8

218 Reviews

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Dealership Experience

8 yrs, 11 mos

Industry Experience

42 yrs

218 Reviews of Rick Libby

March 23, 2018

Dealership Rating
Employee Rating

Exceptional service experience! The service was fast. The waiting room was clean, comfortable and well stocked with coffe and snacks. My service representative was very friendly and More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 16, 2018

Dealership Rating
Employee Rating

Q50 experience Entire dealership was professional & courteous. My sales rep Jeff was great and explained everything in full. Rick in service was very helpfull and ma More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Dailey, Greg Davison, Alextianna Thompson

February 07, 2018

Dealership Rating
Employee Rating

Vehicle service Great service and very nice and helpful advisor. Received a beautiful loaner car to use while mine was being serviced. My vehicle came back clean an More

by Monika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 14, 2018

Dealership Rating
Employee Rating

Perfect Greeted promply with a smile.. was there for oil change. Was given a loaner car to run errands. Car was washed tires even armoraled. Nice touch. Al More

by Donnagood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 29, 2017

Dealership Rating
Employee Rating

Great customer service From the initial phone call to Rick Libby until picking up the vehicle when work was complete, everything went great. Loaner car was waiting upon arri More

by Toby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 01, 2017

Dealership Rating
Employee Rating

Excellant My service experience is always great. I no longer have my Infiniti but still using your service. Rick is always a pleasure to deal with and I trust h More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 17, 2017

Dealership Rating
Employee Rating

Excellent as always. They are professional, prompt, and always the best service. Rick always takes care of us. Very knowledgable about all of our concerns. We have had pr More

by DEBORAH COURTRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2017

Dealership Rating
Employee Rating

Great Purchased several vehicles from this dealership will continue to due to their extraordinary value in service. Tom, Mark and the crew make the experie More

by Xsnrgman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Davison, Tu Phimmasone, Mark Snyder

November 03, 2017

Dealership Rating
Employee Rating

always excellent Service is personalized, very good. Rates for services are reasonable for a dealership. I will keep using the service unless something changes and I More

by Fieldgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 27, 2017

Dealership Rating

Always a pleasure When you need your car fixed, it can be a stressful time- not for me. Rick is always available and makes everything ok. He is an asset. More

by Angelatripe
Recommend Dealer
Yes
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