Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.
Read more218 Reviews
Write a ReviewDealership Experience
8 yrs, 11 mos
Industry Experience
42 yrs
218 Reviews of Rick Libby
March 23, 2018
Exceptional service experience! The service was fast. The waiting room was clean, comfortable and well stocked with coffe and snacks. My service representative was very friendly and The service was fast. The waiting room was clean, comfortable and well stocked with coffe and snacks. My service representative was very friendly and efficient. Great experience all around!! More
February 16, 2018
Q50 experience Entire dealership was professional & courteous. My sales rep Jeff was great and explained everything in full. Rick in service was very helpfull and ma Entire dealership was professional & courteous. My sales rep Jeff was great and explained everything in full. Rick in service was very helpfull and made sure I was completely satisfied and explained the service department. Would definitely recommend to my friends. More
Other Employees Tagged: Jeff Dailey, Greg Davison, Alextianna Thompson
February 07, 2018
Vehicle service Great service and very nice and helpful advisor. Received a beautiful loaner car to use while mine was being serviced. My vehicle came back clean an Great service and very nice and helpful advisor. Received a beautiful loaner car to use while mine was being serviced. My vehicle came back clean and driving like a dream. More
January 14, 2018
Perfect Greeted promply with a smile.. was there for oil change. Was given a loaner car to run errands. Car was washed tires even armoraled. Nice touch. Al Greeted promply with a smile.. was there for oil change. Was given a loaner car to run errands. Car was washed tires even armoraled. Nice touch. All that even though i was only getting oil chang. Had a coupon bill only 40.00 Awsome service. 5 stars all the way More
December 29, 2017
Great customer service From the initial phone call to Rick Libby until picking up the vehicle when work was complete, everything went great. Loaner car was waiting upon arri From the initial phone call to Rick Libby until picking up the vehicle when work was complete, everything went great. Loaner car was waiting upon arrival. I was notified immediately upon completion of work and checkout was quick and simple. More
December 01, 2017
Excellant My service experience is always great. I no longer have my Infiniti but still using your service. Rick is always a pleasure to deal with and I trust h My service experience is always great. I no longer have my Infiniti but still using your service. Rick is always a pleasure to deal with and I trust him. More
November 17, 2017
Excellent as always. They are professional, prompt, and always the best service. Rick always takes care of us. Very knowledgable about all of our concerns. We have had pr They are professional, prompt, and always the best service. Rick always takes care of us. Very knowledgable about all of our concerns. We have had probably seven Infiniti vehicles which tells the story of how we feel about Infiniti. More
November 15, 2017
Great Purchased several vehicles from this dealership will continue to due to their extraordinary value in service. Tom, Mark and the crew make the experie Purchased several vehicles from this dealership will continue to due to their extraordinary value in service. Tom, Mark and the crew make the experience special! More
Other Employees Tagged: Greg Davison, Tu Phimmasone, Mark Snyder
November 03, 2017
always excellent Service is personalized, very good. Rates for services are reasonable for a dealership. I will keep using the service unless something changes and I Service is personalized, very good. Rates for services are reasonable for a dealership. I will keep using the service unless something changes and I am no longer satisfied More
October 27, 2017
Always a pleasure When you need your car fixed, it can be a stressful time- not for me. Rick is always available and makes everything ok. He is an asset. When you need your car fixed, it can be a stressful time- not for me. Rick is always available and makes everything ok. He is an asset. More