Rick Biles | Page 5

Dana has helped me buy 3 vehicles & he is informative & helpful ! Great experience with Dana! helpful ! Great experience with Dana! More

by LILY12425 Verified Customer Verified Customer

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Staff was very cheerful, helpful and patient. I will do business there again. The whole process was painless. I will do business there again. The whole process was painless. More

by FLATTOP45 Verified Customer Verified Customer

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The staff is very warm and welcoming. We never felt pressured and ended up purchasing the amazing Ford Lightning! I would highly recommend this location!! We never felt pressured and ended up purchasing the amazing Ford Lightning! I would highly recommend this location!! More

by MARKNOFI Verified Customer Verified Customer

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Made buying as easy as possible, listened to what was needed and worked with us to make it happen. We are very happy with our purchase and the excellent service we had. We have recommended this dealershi needed and worked with us to make it happen. We are very happy with our purchase and the excellent service we had. We have recommended this dealership to others. After 2 weeks our vehicle is in service with crankshaft issues. Can’t tell me how long this is going to take. Buyers beware of this dealership and WHAT they say is not honest nor will ANYONE returns calls. They ignore you once you sign and lie to get you to buy. Go elsewhere. More

by MARYSUSBELL Verified Customer Verified Customer

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I’ve read several of the negative reviews this dealer received, and I admit I was concerned. I don’t know about regular vehicles, but my purchase of a Ford Mustang Mach-E couldn’t have been easier. Rick received, and I admit I was concerned. I don’t know about regular vehicles, but my purchase of a Ford Mustang Mach-E couldn’t have been easier. Rick Biles was great and delivered on his promise. It’s a rare thing in this industry and it was greatly appreciated. Damon was courteous, professional and entertaining, so no complaints there either. More

by OMARANDSUE Verified Customer Verified Customer

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Rick was just simply awesome to work with and plan on doing business with just him for now on. doing business with just him for now on. More

by DFUTCH7DOO Verified Customer Verified Customer

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S My purchasing experience was outstanding! ! I never felt pressured. Sayed gave me an my brother-in-law (my advisor) all the time we needed. There were a few paint problems with the car but Ric ! I never felt pressured. Sayed gave me an my brother-in-law (my advisor) all the time we needed. There were a few paint problems with the car but Rick said they would take care of it. I took it back in the day after the sale and they perfectly repaired the paint in only 4 hours. I can’t say enough about what a great dealership this is. Thanks to Sayed and Rick for a great experience !!! More

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The experience was very smooth. Mike McCarthy was enjoyable to work with. He has a great personality! Mike McCarthy was enjoyable to work with. He has a great personality! More

by JINX404 Verified Customer Verified Customer

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I had a great used car buying experience at Shottenkirk Ford. Sayed Hassan was kind, not pushy, knowledgeable and very friendly. During the test drive he assured me we could come to a $$ number that I woul Ford. Sayed Hassan was kind, not pushy, knowledgeable and very friendly. During the test drive he assured me we could come to a $$ number that I would like. I thought the bottom line number was very fair. Kristi Stewart, in the Finance Department was very organized, nice, personable and l was in and out quickly. The whole experience showed me that buying a car doesn’t “have” to be so difficult and painful. If you want a great dealer to buy a new/used car from checkout Shottenkirk Ford in Jasper Georgia. Jody More

by JZQ44 Verified Customer Verified Customer

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The best purchase experience to date! Rick and Austin worked with us on trading in our SUV for a pickup. They gave me top dollar for my trade in and helped us get into the best vehicle Rick and Austin worked with us on trading in our SUV for a pickup. They gave me top dollar for my trade in and helped us get into the best vehicle for our needs. Our First Truck! they even helped orchestrate the install of essential add-ons as part of our loan. Finance department helped get us the best interest rate possible. We walked away with a great truck and Lower payments! More

by TOMMYGIAIME Verified Customer Verified Customer

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