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38 Reviews of Richy Zepeda
November 17, 2020
I always experience excellent service when taking my vehicles for service. Richy is always very courteous and professional and is sure to go over the details. vehicles for service. Richy is always very courteous and professional and is sure to go over the details. More
by etrujillo
Helpful 
January 31, 2019
Excellent Service! Richie Zepeda is the best! He provides excellent customer service skills and goes the extra mile to assist in keeping our Pruis running safe fo Richie Zepeda is the best! He provides excellent customer service skills and goes the extra mile to assist in keeping our Pruis running safe for me and my family. Thanks Richie More
by Prius2013
June 20, 2018
GREAT SERVICE! Always quick and simple to get my car serviced. Always taken care of! Thanks Toyota and Richy for making my experience as simple and enjoyable as poss Always quick and simple to get my car serviced. Always taken care of! Thanks Toyota and Richy for making my experience as simple and enjoyable as possible! More
by BKZ0708
May 30, 2018
Service Great customer service & answered all my questions ! Got my truck in and out the service shop within minutes. Richy is an asset to Toyota Town! Great customer service & answered all my questions ! Got my truck in and out the service shop within minutes. Richy is an asset to Toyota Town! More
by 2016tacoma
March 31, 2018
Good service I have been going to Richy for all my services and he has helped me out tremendously. I recommend all of my family and friends to him because he gets I have been going to Richy for all my services and he has helped me out tremendously. I recommend all of my family and friends to him because he gets the job done! More
by Scionfan209
January 14, 2018
Oil maintenance Richy Zepeda is awesome. He's easy to talk to and laid back. Very professional and takes the time to hear me out and explain the differences of what n Richy Zepeda is awesome. He's easy to talk to and laid back. Very professional and takes the time to hear me out and explain the differences of what needs to be done More
by vinny75
January 14, 2018
Great! Everyone is friendly. Makes you feel comfortable just like you're family. Everyone I've encountered has truly tried or gone above and beyond for me. Everyone is friendly. Makes you feel comfortable just like you're family. Everyone I've encountered has truly tried or gone above and beyond for me. More
by Jimenez, Jessie 1184
Other Employees Tagged: Stephanie Wood
January 14, 2018
2017 Toyota IA, 1st preventive maintenance a disaster I took my 2017 Toyota IA for its first preventive maintenance on 1/8/2018 and I noticed that the tires were not rotated according to the manual (lucki I took my 2017 Toyota IA for its first preventive maintenance on 1/8/2018 and I noticed that the tires were not rotated according to the manual (luckily I marked them b4 taking them into the dealer). Right after driving the car home, I noticed the engine running rough. I kept monitoring it. I heard a noise (that wasn't there before) coming from the engine. I have a video. I checked the oil level (I have a video). The engine oil dipstick indicates oil overfilled passing over the maximum mark. According to the manual an oil overfill can damage the engine. I have emailed Steve (Service Manager), Mark and Richy (Service Advisors) asking them to use due diligence in resolving this matter once and for all. I'm ready to exercise my Consumer Rights my filing a BBB and Department of Consumer Affairs (Automotive Repairs), Toyota complaint. You have been put on notice. Time is of the Essence. I expect a tow truck (at your expense) to take my car to Toyota Town to have it repaired. Steve and Jason Kim, I hope we can resolve this matter at this level and this is your opportunity to make this transaction whole. More
by zmoreno2004
Other Employees Tagged: Danny Nguyen , Mark Stults
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