Rich Small

Rich Small was great to work with. Thank you Schaller for being able to arrange a same day deal. Thank you Schaller for being able to arrange a same day deal. More

by jbeal1418 Verified Customer Verified Customer

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Friendly, Helpful, Knowledgeable, Excellent Customer Experience, Consultative, Professional, Vegan Seats Available, Efficient, Smooth, Easy Quick Experience, Consultative, Professional, Vegan Seats Available, Efficient, Smooth, Easy Quick More

by evamagnuszewski Verified Customer Verified Customer

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Our salesman Richard was great! Not too pushy and easy to work with. Had to wait a bit to close everything out but not Rich’s fault! Not too pushy and easy to work with. Had to wait a bit to close everything out but not Rich’s fault! More

by nikidean09 Verified Customer Verified Customer

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Easy to work with, fairly fast and pleasant atmosphere. They were respectful of my purchase decision. They were respectful of my purchase decision. More

by mmcollegetalk Verified Customer Verified Customer

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Richard Small was amazing. Second car he helped me with. I would definitely go back there . Second car he helped me with. I would definitely go back there . More

by yortiz8 Verified Customer Verified Customer

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This is our second purchase in less than 6 months, so we’re happy enough to be repeat customers. we’re happy enough to be repeat customers. More

by mdhuertas1 Verified Customer Verified Customer

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Rich Small was a delightful salesperson to deal with. I had to trade in my Honda following an accident due to failed brakes and I wasn't really ready to purchase a new one. Because of his mild manner and I had to trade in my Honda following an accident due to failed brakes and I wasn't really ready to purchase a new one. Because of his mild manner and consideration and patience showing me multiple cars on and off the lot without rushing me to make a decision, I give him 5 *****'s. And yes, he found me a 2020 car with a Sunroof and a CD player,my two NECESSARY things at a good price. THANKS RICH. More

by BMANOCHI Verified Customer Verified Customer

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Although I live near another Honda dealership I travel to New Britain because the service department there is very good and Schaller includes tire rotation at low or no cost with an oil change. It's importa New Britain because the service department there is very good and Schaller includes tire rotation at low or no cost with an oil change. It's important to $ave where you can. I met Rich Small in 2022 while having my wife's Honda CRV serviced at Schaller. I spoke to Rich about buying a Ridgeline. Although a year had past since speaking with Rich, I returned to Schaller to deal with him because unlike other sales personnel Rich did not constantly send me email messages or text messages or calls "bugging" me to buy a car. The sales experience was excellant and I'd recommend Rich to anyone looking to buy a vehicle. More

by amarcelynas Verified Customer Verified Customer

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Very nice and simple, enjoyed the experience. Made car buying enjoyable, prices were fair and so was trade in Made car buying enjoyable, prices were fair and so was trade in More

by markjutras Verified Customer Verified Customer

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Richard, Was very helpful in making the process run smoothly . I was able to complete trade in and car pick up all in the same day smoothly . I was able to complete trade in and car pick up all in the same day More

by setts22 Verified Customer Verified Customer

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