Rich Poe | Page 6

I bought my Acura from Rob Sight Ford and love it. Michael was friendly and very low pressure. I have bought several cars, and Tony is by far the easiest finance manager I have ever worked with. He Michael was friendly and very low pressure. I have bought several cars, and Tony is by far the easiest finance manager I have ever worked with. He made the process quick and painless. He was also respectful of the fact that I had young children with me. When my wife and I had to discuss the financing decisions, he left "his" office to allow us to speak privately. As with any used car buying experience, there is always the potential for an issue with the vehicle after the purchase. Unfortunately, I did have a couple of issues. Fortunately, Rob Sight Ford has an awesome general manager, Rich Poe. He personally took care of me. He was friendly, concerned about my issue, and apologized for my inconvenience (repetitively). Most importantly, he communicated with me frequently until the issue was completely resolved. In my opinion, this is the most important part of a car buying experience. Anyone can sell you a car. But, to make you feel comfortable with service after the sale... That shows the true essence of a dealership. Ultimately, I bought a great car, saved around two thousand dollars, and Rob Sight Ford went above and beyond, to take care of all of my needs. The hardest part of the whole experience, was picking which vehicle we wanted. More

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I had a problem with another dealer and Ty Rudder found a car for me and had it in town within 48 hours. Ty was very informative and spent as much time as necessary until the deal was completed. On delivery car for me and had it in town within 48 hours. Ty was very informative and spent as much time as necessary until the deal was completed. On delivery he took the time to sync my C-Max Sel to my I-Phone and showed me all its features inside the showing room. More

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I was very impressed with how everyone was trying to be sure I was satisfied and the repair work was done in professional manner. They even washed my car. Thanks Guys! Phil Self President Kansas C sure I was satisfied and the repair work was done in professional manner. They even washed my car. Thanks Guys! Phil Self President Kansas City Bindery & Mailing. More

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We saw the truck we wanted on a Sunday. We called that Monday and told Michael we would like to test drive it. We went there that evening. Michael greeted us right away. We took it for a test drive. W Monday and told Michael we would like to test drive it. We went there that evening. Michael greeted us right away. We took it for a test drive. We liked it, the price was just right, and we wanted to buy it. Michael got us going with the paperwork. We then finished the paperwork with Rich. It all went through that evening; and we drove home in our new truck. Michael and Rich were both very friendly people. Any questions that we had, they were able to answer. In the following days, any questions I still had I was able to call Michael and get them answered. It was an easy, friendly, and fast process! More

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I just want to say that Marc went above and beyond with helping me purchase this vehicle. He made sure that all of my needs were met and got me the best price in town. Everyone was very friendly at Rob S helping me purchase this vehicle. He made sure that all of my needs were met and got me the best price in town. Everyone was very friendly at Rob Sight and I will recommend them for years to come. I couldn't be happier with my experience! More

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This was a very good dealership. My fiance and I were very pleased with the employees that we got to work with throughout the entire time that we were there. Michael Cox was very helpful with trying to g very pleased with the employees that we got to work with throughout the entire time that we were there. Michael Cox was very helpful with trying to get our payment as low as we could go and was very friendly. The general manager was very helpful with our financing and we are very glad that we got to see him and not just a finance person. If i ever were to buy another car from a dealership I would try here again. More

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Worked with us from long distance (450 miles). Very fast in contacting us back, within 5 min. of contacting them online on a Mon,they responded. They made sure to hold the car for us until we could get ther in contacting us back, within 5 min. of contacting them online on a Mon,they responded. They made sure to hold the car for us until we could get there on Sat. They had all the paper work done and ready for us when we got there. Great customer service. Thanks. More

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Everyone was very friendly and the service was great. We loved the 0% finance and were able to upgrade, the pricing was competive so everything is handled thru Ford. loved the 0% finance and were able to upgrade, the pricing was competive so everything is handled thru Ford. More

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I was very pleased with how easy they made the deal go for me. I will definitely recommend Rob Sight for their car purchase in the future. for me. I will definitely recommend Rob Sight for their car purchase in the future. More

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I originally bought my car in January 2012 from Rich Poe - best car buying experience I have ever had - no pressure - no games. Yesterday, Craig told me that they could change my oil and rotate my tires wi - best car buying experience I have ever had - no pressure - no games. Yesterday, Craig told me that they could change my oil and rotate my tires within an hour and they did - then he took the time after my truck was serviced to show me on his computer how I can track the service records of my vehicle. I didn't expect that level of customer service. More

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