Rich Medla | Page 9

An EXCELLENT experience from start to finish!!! I can't say enough about my positive experience with Rich Medla at Weeks! From beginning to end, my car buying experience was excellent. Rich was high I can't say enough about my positive experience with Rich Medla at Weeks! From beginning to end, my car buying experience was excellent. Rich was highly professional, responsive, and communicative. His knowledge and experience made the process seamless from start to finish. I was drawn to Weeks from out of state due to their exceptionally fair pricing and inventory - and am nothing but pleased with my 2012 VW Tiguan. Negotiating the value of my trade-in with Rich and Peter Darbisi was fair and respectful. I left this experience thinking I'd be crazy to buy a car from anyone else in the future. Weeks, and Rich Medla run a class act, with attention to the kinds of details you care about as a customer. More

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Weeks continues to deliver! It was my 4th pre-owned Audi from Weeks and this is the best one yet (2012 A4 quattro). Rich was very responsive and incredibly helpful. Sent email on It was my 4th pre-owned Audi from Weeks and this is the best one yet (2012 A4 quattro). Rich was very responsive and incredibly helpful. Sent email on a Sunday, drove the car and closed the deal the next day. Price was very fair yet still negotiable, felt like a win-win. Highly recommended! More

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Outstanding Dealer! My first time experience at Weeks. I cannot believe how great they are there! I have bought cars from other dealers in town and have felt terrible a My first time experience at Weeks. I cannot believe how great they are there! I have bought cars from other dealers in town and have felt terrible and regretted ever buying cars from others. Weeks worked really hard to find the right car at the right price for me! I highly recommend Weeks Automotive - specifically Jenn and Rich! More

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I searched out A4's on line and was guided to Weeks Pre-Owned in Danbury. They are in CT and I am in MA I was a little apprehensive about buying a used car without test driving it, brokering the deal Pre-Owned in Danbury. They are in CT and I am in MA I was a little apprehensive about buying a used car without test driving it, brokering the deal mostly through email and from such a long distance but I can honestly say that Rich Medla was very helpful and eased my mind. I was buying a CPO Audi so I was pretty sure it would be better than most but when I drove up and saw it I was blown away. It looked and felt like a new car. I didn't even test drive it. I just signed my life away and drove it off the lot. As I drove down Rt. 6 back toward Rt. 84 I just started laughing to myself out loud. I could not believe this was a used car! It felt JUST AS SOLID as the 2014 A4's I had test driven in MA. I took the long way home back up to MA (5 hours) and loved every second of that ride. This car is superb. I believe you can and will feel confident with Rich helping you purchase a CPO Audi from out of state as I did. Thank you again Rich and the staff at Weeks. More

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I purchased this car from out of state (Maine) and was sight unseen (it was a certified pre-owned VW). Rich Medla was great to work with and provided me with the information I needed (including additiona sight unseen (it was a certified pre-owned VW). Rich Medla was great to work with and provided me with the information I needed (including additional photos) to feel confident I was getting a quality vehicle as described. I have purchased cars from out of state (via the internet) in the past and this was by far the best experience. Pricing was very good for a certified car and the negotiating process straightforward, quick and simple. There was a small bump in the road getting paperwork out which impacted my ability to pick up the car and necessitated me having to ship it. Fortunately, Rich went above and beyond to make this a positive experience and covered the shipping expenses. You rarely see this kind of integrity in the car industry. I would highly recommend Weeks and Rich, particularly if one is considering an out of state sale. More

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Rich Medla was a pleasure to do business he made the entire car buying experience effortless. After he showed us two vehicles to test drive we wound up purchasing booth at a fair price for both vehicles entire car buying experience effortless. After he showed us two vehicles to test drive we wound up purchasing booth at a fair price for both vehicles and to date since the purchase we are completely satisfied with either vehicle. I can thank Rich and Jen for all of their efforts during the car buying process. More

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These guys are total sharks. With friendly smiles that never touch their eyes they'll try & convince you that they've done all they can to meet your goals in purchasing a certified Audi. The reality is th never touch their eyes they'll try & convince you that they've done all they can to meet your goals in purchasing a certified Audi. The reality is they'll employ every tactic in the book (& some that aren't) trying to get you to OVERPAY. Prepare to be thoroughly screwed with unless you enjoy paying sticker prices. I went there on a Saturday morning & met with Rich. We looked at a couple of vehicles, he gave me his card & assured me that he worked every Saturday & he'd be in touch. I received two immediate follow-up emails from him, to which I replied but received no additional response. I sent him another email about a week & a half later telling him that I'd be returning for a test drive on the upcoming Saturday. Again, no response. So my family & I took the long drive to Danbury that Saturday (my day off) to find that Rich wasn't there. "I think he's on vacation this week. I'm not sure.", the other salesman Daniel told me. So I asked him about the car I came to test drive. The one listed online as available... the one that was apparently parked on the side of the building with a HOLD sign in the window. "Yeah, I'm sorry but that vehicle just sold the other day. There's a deposit on it now, & it's going through the closing process." So, I asked him about the other car I came to see, which I had already identified on the lot. "Let me go & get the key.", he says. He comes back after almost 10 minutes & tells me he can't find the key. We go out to the lot again & the vehicle is suddenly gone. He says it "It must be out for a test drive with another potential buyer." By this point I'm annoyed, but I stay calm & tell him the plain truth. I really came to see the 1st vehicle that just sold & make an offer, but it's no longer an option so we'll be heading to Fairfield Audi instead. I get in the car with my family & we leave. My father tells me he never saw any vehicle leave the lot for a test drive while I was inside the dealership. If anything, he thinks they may have pulled into the back lot or into the service center. We were 15 miles away when Daniel called & told me that the "sold" vehicle was no longer sold & I was welcome to return & negotiate a deal. Yeah, right. I was beyond annoyed at this point, but we turned around & headed back anyway, only to waste an hour before I realized they wouldn't come down more than 6.5% from sticker price & this was from the manager, Lou. The sales consultant Daniel wouldn't do $hit for me with the price. I offered them a mere 8% less than sticker (& 45% cash down!), & wound up walking out. I'll bet that HOLD sign went right back into the window after they realized they couldn't get a higher price from me that morning by selling it out from under the other customer. At one point the manager actually pulled my mother into his office to talk numbers to her as he saw her leaving the nearby restroom. I'm almost 40 years old. She was just along for the ride & it was incredibly inappropriate of him. The only redeeming quality I seemed to encounter was the business manager, Jenn, who was somewhat friendly & able to quote a slightly lower interest rate (0.4%) from Chase than I was pre-approved for with Capital One. But, let's face it. My credit got me the rate, she just ran my info. And considering the fact that Audi of Fairfield's business manager cut my A.P.R. (relatively) in half when he ran my info, there's no doubt that she actually doubled the "buy rate" on the loan she quoted me in order to add profit to the deal. It's a dirty maneuver that dealerships use to make money on the back end of a sale. In the end, I purchased a later model Audi in Fairfield with the same options, in better condition, for $2,600 less than the bottom line they tried to give me in Danbury. So, let's see... if you don't want to be taken seriously by a sales consultant, you're gullible enough to believe in tiny mark-ups, you enjoy being given the ultimate run-around & you'll be impressed when shaving $470 off the sticker price of $26,370 is Daniel's response to "What's your best price?", then this is the place for you. Otherwise, I'd recommend pretty much any other dealership where genuine human beings work. More

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The people I worked with (Jenn and Rich) were very professional, helpful and knowlegable. I enjoyed working with them and will be more than happy to do busines with them in the future as well as rec professional, helpful and knowlegable. I enjoyed working with them and will be more than happy to do busines with them in the future as well as recommend them in the future. My only compliant was that I would have liked to have gotten a little more for my trade in than I did and there was no flexibility in cost of the extended warranty which I was hoping for. That being said, shopping for deals and haggling over price is something I just dont have the time for and I would say the added cost was worth the convenience and professionalism I experienced. More

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I have bought many Cerified Pre-owed Audi from many dealerships but have to say the best experience I have had to date was with Rich Medla at Weeks Pre-owned. Rich greeted me warmly when I arrived and dealerships but have to say the best experience I have had to date was with Rich Medla at Weeks Pre-owned. Rich greeted me warmly when I arrived and listened to what I wanted and was able in less than a day to find the exact car I wanted. The car was delivered as promised and was in perfect condition. Rich was a gentleman throughout the process and he kept me informed of his progress throughout. I will now by my Audi exclusively from Rich at Weeks Pre-owned and will recommend him to my friends. More

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My salesman Rich Media handled the whole transaction in an expedient manner. Jen Brown handled the paperwork end of things including getting my car registered in NY. I showed up to pick up my car and every an expedient manner. Jen Brown handled the paperwork end of things including getting my car registered in NY. I showed up to pick up my car and everything was ready to go- Rich went over the car functions and set up my Bluetooth and had me out the door in no time. When my plates came in they even sent someone over to my house (about 15 miles away) to personally deliver them so that I would have them right away. I would definitely recommend this dealership and my salesman! More

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