Rhett Sheeder | Page 3

Service completed in a timely fashion. Service writer Mike was awesome to work with as I was traveling Service writer Mike was awesome to work with as I was traveling More

Helpful 0

Report | Print

Lithia Ford of Boise provides expert, professional, friendly and prompt service. We very much appreciate their service depart. Thanks!! friendly and prompt service. We very much appreciate their service depart. Thanks!! More

by irishwriter1916 Verified Customer Verified Customer

Helpful 0

Report | Print

I’ve used several dealerships over the years, but never one had the respect for their customers like Lithia. Once in the dealership you’re instantly a family member and everyone within the dealership treat one had the respect for their customers like Lithia. Once in the dealership you’re instantly a family member and everyone within the dealership treats you like one of their best customers. More

by TIM Verified Customer Verified Customer

Helpful 0

Report | Print

The staff is always top notch. They were able to find upgraded solutions that I was looking for and turned the job around really quickly. They were able to find upgraded solutions that I was looking for and turned the job around really quickly. More

by JOSH Verified Customer Verified Customer

Helpful 0

Report | Print

Very helpful staff. I told them what I needed for my vehicle as far as tires and they got them scheduled and installed in short order I told them what I needed for my vehicle as far as tires and they got them scheduled and installed in short order More

by mmplaced Verified Customer Verified Customer

Helpful 0

Report | Print

It was, as always great value and outstanding work. Kind and courteous staff. Could not be happier Kind and courteous staff. Could not be happier More

by Tim Verified Customer Verified Customer

Helpful 0

Report | Print

Allen always takes excellent care of both me and my F-350. Took my truck to Kendall Ford for an oil change and tire rotation. I complained when they initially handed me an invoice for $400+ for the ser F-350. Took my truck to Kendall Ford for an oil change and tire rotation. I complained when they initially handed me an invoice for $400+ for the service and wanted another $200+ to replace 'swollen lug nuts" ( turned out they were NOT defective). Won't make that mistake again. Lithia is the only place I'll go! More

by REAAnnH Verified Customer Verified Customer

Helpful 0

Report | Print

1 year later my recall issue is not resolved multiple light bars leaking and a lot of collateral damage to my vehicle, my trucks a mess and still not fixed. The worst service I’ve ever experienced for th light bars leaking and a lot of collateral damage to my vehicle, my trucks a mess and still not fixed. The worst service I’ve ever experienced for the most expensive truck I’ve ever purchased. Lithia single handledly took me from ford fan boy to ford hater. I’ll never buy another ford again. More

by MILLSTEIN92 Verified Customer Verified Customer

Helpful 0

Report | Print

Lithia Ford of Boise will do whatever it takes to get you to buy a vehicle make you feel like you’re their best friend you’re a valued customer but that’s where it stops as soon as you get any services done to buy a vehicle make you feel like you’re their best friend you’re a valued customer but that’s where it stops as soon as you get any services done by Lithia Ford of Boise you well understand why people in the treasure Valley do not recommend Them they do not value you or your vehicle. They will tell you that they’re the best in the business and you’ll never find anybody better than them and that should’ve been a red flag from the get go they will not stand behind their word it’s unfortunate that I got a service that was not the best quality at all and when you say something to them that’s when everything changes they will argue with you they will talk down to you they will make you feel like less of a person because you said something and when you try to hold them accountable they will make you feel like it is an inconvenience to try to make things right. I’m going on five weeks with no resolution in sight and three weeks with no communication from them A customer shouldn’t have to call every day to remind them that it’s not right it’s not fixed it’s not resolved More

by LAWLIS10706 Verified Customer Verified Customer

Helpful 0

Report | Print

Teddy always gets me taken care of and finds me what I need. Thanks for fitting me into the schedule. need. Thanks for fitting me into the schedule. More

by JOSH Verified Customer Verified Customer

Helpful 0

Report | Print