Ray Clancy | Page 9

New car purchase Great car buying experience. Salesman was Ray Clancy, very helpful and knowledgeable on product line, no pressure. Worked with Ryan in finance, fast a Great car buying experience. Salesman was Ray Clancy, very helpful and knowledgeable on product line, no pressure. Worked with Ryan in finance, fast and easy. They didn't have my chosen color on the lot, found one and had it delivered that day. Honored a previous verbal agreement on price with no fuss. Overall very positive impression from entire dealership. More

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Our second Subaru purchase! We picked up our 2017 Subaru Outback Touring Edition today and couldn't be happier! Christopher Smith explained the entire car inside and out, showed We picked up our 2017 Subaru Outback Touring Edition today and couldn't be happier! Christopher Smith explained the entire car inside and out, showed us how everything worked including all the new technology. I've never had a salesman give such a thorough description of all the features and important things to know about a car before Christopher. He knew we owned a Subaru before and wanted us to be familiar with everything new for 2017. He told us he was available in the future if we had any additional questions. Rick Summerfield was very pleasant to work with, very knowledgable and efficient. He made the financing easy. Ray Clancy was the first person to greet us when we arrived and made us feel welcome. When we left the dealer today, we both agreed the employees were great to work with and we would definitely go back. More

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Turned a tough situation into a great experience I HATE buying cars. But the Fusz team at Old Olive Street really deserves credit for making an experience that could have been tough, easy: Our fam I HATE buying cars. But the Fusz team at Old Olive Street really deserves credit for making an experience that could have been tough, easy: Our family owned two Subarus purchased from Fusz: a 2012 Outback and a 2015 Forester. Two days before we were to depart to Europe for a month to attend our daughter's wedding the Forester was totaled and I needed to arrange a replacement by long distance. Mark Linneman in the collision center looked after my destroyed Forester. He retrieved license plates, loose change and several accessories, and kept them for me until we could return. After some online research I quickly concluded the 2016 Forester was the best choice (top pick at Consumer Reports, again), and contacted Stephanie through their website, as I had the first two times. She provided price and availability details on several alternatives right away. We completed all the arrangements using email and the web-based "chat" function. The car was ready the week we returned home, with all the business and other details settled exactly as we had discussed. Many thanks to the whole team! One additional note: The 2015 Forester performed incredibly in the crash that destroyed it. The front crumple zone did its job, ALL of the airbags deployed -- literally shredding the car interior -- and I walked away with only a bruise from the seatbelt. I say: buy a Subaru and live. More

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All Around Great Experience from Start to Finish We did extensive research and requested quotes from multiple dealers for a 2016 Outback. From the start, Lou Fusz Subaru St. Louis had the most up-to- We did extensive research and requested quotes from multiple dealers for a 2016 Outback. From the start, Lou Fusz Subaru St. Louis had the most up-to-date website, and requests for additional information were met by Stephanie Stinebaker quickly and without any run-around. When we went in for a test drive, Ray Clancy was really lovely and helpful. We came back in two days after getting insurance sorted to pick up the car; Ray was delayed returning to the dealership but arranged for Chris Peterson to take care of us until he was back, and Chris was equally lovely, walking us through the essential features (and making some helpful restaurant recommendations to boot). Rick Summerfield walked us through the finance procedures with clear explanations of all our options. The overall experience left us truly impressed and appreciative that everyone made this process so easy. More

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