Audi Kitchener-Waterloo

Tiffany in the service department kept price of work within quoted amount, despite some materials having gone up in price. within quoted amount, despite some materials having gone up in price. More

The whole dealership is friendly, efficient, with a very nice environment with good customer service. nice environment with good customer service. More

I wish they would have more services for long term customers like battery replacement in the remote and cleaning the tires and rims when they are swapped in spring and winter. customers like battery replacement in the remote and cleaning the tires and rims when they are swapped in spring and winter. More

Lisa was very helpful and patient. She helped me to find the car with the package I want. Overall it was a nice experience for me She helped me to find the car with the package I want. Overall it was a nice experience for me More

Service this time was extremely slow. I had to wait almost 3hours to have my Tires changed. A phone cal. To change the appt. would have been a better option. I had to wait almost 3hours to have my Tires changed. A phone cal. To change the appt. would have been a better option. More

Can’t say enough great things about this dealership. We were particularly impressed with our face-to-face meeting with the GM, Deon Van Der Watt. He answered all our questions/concerns, was friendly, c We were particularly impressed with our face-to-face meeting with the GM, Deon Van Der Watt. He answered all our questions/concerns, was friendly, courteous, and accomodating. More

Always friendly and helpful Attentive to my needs Willing to discuss new models and explain new options and features Willing to discuss new models and explain new options and features More

Efficient, courteous service. Work is always performed well and in reasonable time. The car detailing is excellent. The waiting area is comfortable. Work is always performed well and in reasonable time. The car detailing is excellent. The waiting area is comfortable. More

Lisa was very polite and effiecient to sell me the car I wanted. Nice experience and I will be back to buy another car soon. I felt very confortable buying a car with her. Thank you Lisa. wanted. Nice experience and I will be back to buy another car soon. I felt very confortable buying a car with her. Thank you Lisa. More

My Wife and I found a 2019 Audi Q8 online, @ Audi Kitchener -Waterloo and looking to trade our 2017 Audi A4 sedan. Before arriving Lisa was kind enough to get the Q8 ready as soon as we got there. Kitchener -Waterloo and looking to trade our 2017 Audi A4 sedan. Before arriving Lisa was kind enough to get the Q8 ready as soon as we got there. We find out from the very start of entering the dealership on how Amazing their services were, while driving the vehicle to trading our current car in and financing. The Professionalism of Jeremiah was brilliant; by giving us an honest trade in Value and great timing as well ! The the level of trust was very welcoming from the start to the finish. Lisa was very kind to our Family and children during the Sale process, and knowledgeable as well. And Andrea at Finance; made sure that she would not Stop looking for the best Finance options until Our Family had the best Plan that suited our needs, Andrea was very committed and dignified all through the sale process . Thank You Staff @ Audi Kitchener -Waterloo !!!!! We drove 1 hour from ; Hamilton to Kitchener , and was worth every second. With Friendly, Knowledgeable Staff and Professionalism at the peak, This the best Dealership we’ve been to. We Will always be back. 5 Stars * * * * * Always. Brya & Zelan . More