Randy Fryberger

Thanks for backing up your zilon protection (lou) I appreciate it. Again thanks for a good job Penske. appreciate it. Again thanks for a good job Penske. More

Helpful 0

Report | Print

Excellent people amazing they seem to care about your needs and wanna help in any way they can needs and wanna help in any way they can More

Helpful 0

Report | Print

Positive experience, new truck purchase. Positive experience dealing with Geoff Penske Buick GMC and their professional staff; Victor Popescu General Sales Manager, my Salesman Randy Fryberge Positive experience dealing with Geoff Penske Buick GMC and their professional staff; Victor Popescu General Sales Manager, my Salesman Randy Fryberger Commercial Sales Manager and Kevin Bridgman Financial Services Manager. I'm a repeat customer because I get a fair deal when making a purchase and the service department is exceptional. I have recommended the dealership to family and friends. More

Helpful 0

Report | Print

Awful Experience! Awful experience! Salespeople were friendly , helpful, knowledge, and all that good stuff. However, we feel taken advantage of. We were told that the Awful experience! Salespeople were friendly , helpful, knowledge, and all that good stuff. However, we feel taken advantage of. We were told that the best they could offer for our trade was $33.000. The man stated that this was the best he could do, because it would be difficult to sell our car and he might have to send it to auction. Our trade was a 2014 Buick Enclave with 2,597 miles (which we bought 2 weeks prior for approx. $10,000 more) Two days later when I checked the website, they had our car (same color, features, mileage) listed at $49,000. They advised us against buying back our old minivan, but we did anyway. They sold it to us for more than they gave in trade, because they repaired the seat. The repair did not look good. On the way home whatever stuff they smeared on the seat (to fix it) came off on my husband's jeans. Very disappointed!!! Several other things are worse now than when we traded it in. Very Frustrating. We would not recommend this dealership. More

Helpful 4

Report | Print

Flawless I bought a 2010 Mercedes-Benz ml320 Blutec from Randy. This was totally an online sale up to the point of signing the papers and picking up the vehicl I bought a 2010 Mercedes-Benz ml320 Blutec from Randy. This was totally an online sale up to the point of signing the papers and picking up the vehicle. I was very impressed when I actually got to the dealership (180 mile drive). The vehicle was much nicer than I had expected and the few flaws it did have were accurately described in the correspondence. I would certainly recommend this dealership and even buy again myself. Troy More

Helpful 0

Report | Print

There are still good honest sales professionals out there 2007 I purchased a 2007 Envoy. What a sweet ride that was and with 125,000 miles on today still runs like a dream. Randy Fryberger was the sales rep. 2007 I purchased a 2007 Envoy. What a sweet ride that was and with 125,000 miles on today still runs like a dream. Randy Fryberger was the sales rep. Yesterday 8-11,2014 I pushed myself to go ahead and look at the 2015's that just came out. I found one and lo and behold who comes up to assist but Randy 7 years later. Same great attitude same helpful self. Well I purchased the 2015 and left with it. Whoever gets the 2007 Envoy is getting a great ride not even a rattle anywhere and still runs like the first day. Randy - thank you and thanks to Penske for the professional business you run. IM a pretty big critique of sales associates so this is definately not something I do very often by posting exceptional service. L J Ludwig, East Cocalico Twp, Lancaster County PA. More

Helpful 0

Report | Print

The best buying experience ever! I would recommend this dealership without hesitation. I have already told my staff they need to check out this dealership,everyone was great! dealership without hesitation. I have already told my staff they need to check out this dealership,everyone was great! More

Helpful 0

Report | Print

I am a previous customer from the former dealership and some time has passed since I've been to the dealership for a visit. As soon as I walked in, I was greeted by the receptionist (I think Erica?)- she w some time has passed since I've been to the dealership for a visit. As soon as I walked in, I was greeted by the receptionist (I think Erica?)- she was very friendly and pleasant. Randy, my salesperson, was very helpful in walking me through my purchase and never pushed me into buying. Before I left, Victor introduced himself and offered to answer any other questions I might have had- again, not pushy. Unfortunately, I did not end up buying due to some personal changes, but when I am ready I know right where I'm going. The entire experience made a big impression on me and I will always recommend them when someone needs a car. More

Helpful 0

Report | Print

In 2004 (then Dan Phelps Buick GMC) I had found that Victor (then a salesman) was "bending over backwards" to make me a customer. After looking for a replacement for our Tahoe, we leased a Yukon and wer Victor (then a salesman) was "bending over backwards" to make me a customer. After looking for a replacement for our Tahoe, we leased a Yukon and were never sorry. The service was great. We returned the Yukon in 2007 and purchased a conversion van from another dealer (Penske didn't sell conversion vans). We were sorry- the service from that other dealer (close to Phila) was horrendous. I also leased a 2007 Silverado from another local dealer (again I was sorry). So the lease on my 2007 Silverado was expiring 08/05/11 and I started looking for a replacement in May, including GMC and Chevy. The Chevy dealer I had dealt with in the past, which had always messed up something on ordering or acquiring my next vehicle was closed by Chevrolet during the recession (not hard to understand why). I went to another local Chevy dealer as well as back to Victor. Victor said "We want you driving a Sierra." He did everything under the sun to make that happen. We couldn't find a truck that had everything I wanted so we ordered on June 17th. Victor "pushed" and the truck was delivered in record time- less than 6 weeks. And to top it off, they transferred the step bars from my 2007 to the 2011 as well as installed a bed liner in less than 3 hours. Hard to beat the service both from the sales side and the service side. Thank you Victor, Randy, and Jeremy- your number one in my book. More

Helpful 0

Report | Print