Pete Capriotti | Page 42

My search for a new car brought me to Hamilton VW thanks to their online pricing and online price quote that was emailed to me. The price was very competitive, however, the dealership would only give me an to their online pricing and online price quote that was emailed to me. The price was very competitive, however, the dealership would only give me an online quote on one vehicle and then required I meet in person to get quotes on other vehicles. (The vehicle for which I received a quote was already sold when I arrived) The biggest drawback was that the sales representative was reluctant to give me a concrete price on the vehicles I was interested and waited to the very end to specify that incentives, such as 0.0% interest (which was advertised online), was not offered with the price they were finally quoting. I was told I could either have the financing deal or the lower price, which I would have appreciated knowing at the beginning. I would have been more likely to purchase from Hamilton VW had the sales team just given me the price quotes in advance so I could have made a straight forward honest comparison. In the end, I was told that I was negotiating too hard (only because another VW dealer in the area had offered a lower price on an identical car). Before I left, the sales manager offered to match, or even beat the other dealer's price by $100, but by that point I was happy to pay a small amount more and reward a dealership where I experienced friendly service and straightforward pricing from the very beginning. More

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Customer service was great, I never felt pushed, rushed, or unwanted. Being a younger buyer, making a (hard earned) cash purchase, sometimes dealers don't take you seriously, I did not feel that way here. P or unwanted. Being a younger buyer, making a (hard earned) cash purchase, sometimes dealers don't take you seriously, I did not feel that way here. Pete answered all my questions happily and didn't get offended or try to play any games if I showed concern for a particular issue. There is a trust factor that has to be built when making a large investment in a used car, even when you look it over from head to toe, and Pete definitely earned that with me. The dealership's pricing was very competitive and they weren't unrealistic from the start like others are. They didn't overvalue the car, and it was a clear choice in the end after shopping around all of new jersey, from Butler, to Egg Harbor, negotiating with dealers of all sizes who had no clue what their cars were actually worth. They were willing to go above and beyond to make sure there were no loose ends, helping me get in contact with an insurance agent of my choosing (even when the insurance companies website couldnt help), letting me give it one final test run to make sure we were absolutely sure, and even topping it off with gas and detailing it before we left. I also didn't have to play phone tag with the dealer or get transfered around in circles. the little things matter. it was pure, solid, classy service, from beginning to end. In my travels to purchase this car, I encountered every kind of dealer, and experienced all the pitfalls you could imagine, dealt with every kind of salesman. Most play some variation of "good cop, bad cop" where the original salesman shows you the car, is super polite, and yeses you to death, then another comes in when it's time to negotiate terms and pricing, who just happens to be an absolute brass pit bull. Pete never came off as aggressive to me, or fake, or manipulative. his genuineness and personableness sold me, and we dealt solely with him. no bad cop. In the end it was a grade A experience on all fronts and I would do it again in a heartbeat. More

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I really enjoyed doing business with Peter Capriotti. He showed supreme customer service. His extreme knowledge about the product sold me. If any of my relatives and friends are interested I will definitely showed supreme customer service. His extreme knowledge about the product sold me. If any of my relatives and friends are interested I will definitely recomend contacting Peter Capriotti. More

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We were very pleased with our visit to Hamilton Volkswagen to test drive a 2013 Beetle. Our Salesman was friendly and informative and not at all pushy. If your shopping for a Volkswagen, be sure Volkswagen to test drive a 2013 Beetle. Our Salesman was friendly and informative and not at all pushy. If your shopping for a Volkswagen, be sure to visit Hamilton Volkswagen More

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Peter Capriotti took excellent care of my wife and I. He made buying our new car pleasant and hassle free. He was very knowledgeable of how the car functions and has been helpful when I've called with ques made buying our new car pleasant and hassle free. He was very knowledgeable of how the car functions and has been helpful when I've called with questions. I would definetly recommend Peter Capriotti and this dealership to my family and friends. More

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The team was very friendly and made the purchase of a new vehicle very simple and quick! The staff was efficient and there was very little waiting time throughout the process. vehicle very simple and quick! The staff was efficient and there was very little waiting time throughout the process. More

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Overall a very good buying experience, customer service was great and the salesman was very nice, no pressure, and relaxed. Ive purchased many cars from many dealers over the years, both big and samll and was great and the salesman was very nice, no pressure, and relaxed. Ive purchased many cars from many dealers over the years, both big and samll and I would say that this was the easiest and best experience Ive ever had at a car dealer. I would easily recommend them to anyone looking for a new or used car. More

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Pete greets you with a friendly smile, there's no pressure to buy anything.He takes you around shows you everything you're looking for and more his knowledge of the vehicles is outstanding. once you' pressure to buy anything.He takes you around shows you everything you're looking for and more his knowledge of the vehicles is outstanding. once you've picked out a vehicle he and you take it for a test drive any questions you have he is able to give you without hesitation.He makes you feel comfortable like a friend. once you purchase your vehicle you don't feel like someone con'd you into somthing you didn't want and off you go in what I consider one of best driving cars on the road today. More

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Peter Capriotti got the deal done. He was very friendly and wasn't pushy at all. I don't have the best credit and Peter got me approved and I drove off with the car that I wanted. His customer service is and wasn't pushy at all. I don't have the best credit and Peter got me approved and I drove off with the car that I wanted. His customer service is outstanding. I would definitely recommend Peter and this dealership. More

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What a great dealership. This is the third car I have bought at this dealership. Everyone is very friendly and helpful. The service department is exceptional. bought at this dealership. Everyone is very friendly and helpful. The service department is exceptional. More

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