Peppi Bonocore | Page 34

EXCEPTIONAL SERVICE Very seldom do I come across exceptional customer service, but I did recently. It was with Audi of Charlotte. I would gladly recommend you and I did. Very seldom do I come across exceptional customer service, but I did recently. It was with Audi of Charlotte. I would gladly recommend you and I did. More

Helpful 14

Report | Print

top tier experience Completed an A7 search and purchase with Rich Gouhin and could not have been better. We did 95% of deal remote while i was on road traveling. Rich wa Completed an A7 search and purchase with Rich Gouhin and could not have been better. We did 95% of deal remote while i was on road traveling. Rich was responsive and quick with facts, figures and several options to explore. Rich spent the time to understand my car needs as well as my schedule and finances. For sure top tier and will be back to look into an Audi for my wife. Great job entire Audi team. More

Helpful 13

Report | Print

Fantastic Experience Buying a car from Audi of Charlotte was the best car buying experience we have ever had. They were respectful of our time and didn't take all day lon Buying a car from Audi of Charlotte was the best car buying experience we have ever had. They were respectful of our time and didn't take all day long, gave us a VERY strong first offer and worked with us to find mutually agreeable terms on our A3 Quattro. There were zero tricks, zero lies, zero smoke & mirrors, zero BS. We were treated with respect and I promised our sales rep that when the time comes, our second car will be an Audio purchased from him...that's how pleasant and refreshing our experience was. Rich Gouhin is the guy to see, Peppi Bonocore in finance was great and Joe the sales manager is a straight shooter. More

Helpful 13

Report | Print

Professional / Competent / Quick I just had been transferred from the States & where searching for a new family car; found it with reasonable price & excellent service. Employees ser I just had been transferred from the States & where searching for a new family car; found it with reasonable price & excellent service. Employees service, friendliness & competency was excellent as they gave me the purchase experience which you would expect when buying a new luxury car. I will come back & can only recommend the dealership. Guys, keep on having this good service ,,, More

Helpful 6

Report | Print

excellent buying experience Purchase an A7 and the entire process with Justin Cambric and Richard Gouhin was beyond what I expected. Their service was of excellence and ease. Purchase an A7 and the entire process with Justin Cambric and Richard Gouhin was beyond what I expected. Their service was of excellence and ease. More

Helpful 12

Report | Print

Second Audi Purchase Here Expect a pleasant car buying experience for a change! I have now purchased 2 Audi's here (A6 & A4) and highly recommend Greg Butler and the entire te Expect a pleasant car buying experience for a change! I have now purchased 2 Audi's here (A6 & A4) and highly recommend Greg Butler and the entire team. They provide excellent customer service and offer an honest, efficient, and easy process. My 1st experience with the service department was also efficient and great. More

Helpful 7

Report | Print

Pleasant Place This is my first Audi. I purchased an Audi 5 and have had it less than a month. Everyone I have come across at the dealership has been genuinely ni This is my first Audi. I purchased an Audi 5 and have had it less than a month. Everyone I have come across at the dealership has been genuinely nice and they love their product. Rich Gouhin is my Audi Brand Specialist and Sales Rep. He is top notch: with an easy going, knowledgable, style. More

Helpful 13

Report | Print

Excellent customer care The entire team was professional and efficient throughout the purchase process. Richard Gouhin went above and beyond to ensure I understood what opt The entire team was professional and efficient throughout the purchase process. Richard Gouhin went above and beyond to ensure I understood what options were available on the car model I wanted and worked with me to get exactly the car I wanted, at a very fair price. He was transparent and honest throughout the process, and truly cared about building a good business relationship. Even though we have an Audi dealer 20 minutes away, I drove over 2 hrs to purchase from Audi of Charlotte and would do it again if and when the need arises! More

Helpful 17

Report | Print

Outstanding customer care Audi of Charlotte is one of the best dealerships I have ever purschased a car from. They all did an excellent job taking care of me and their prices a Audi of Charlotte is one of the best dealerships I have ever purschased a car from. They all did an excellent job taking care of me and their prices are very fair. I would do business with them again Ina heartbeat. Greg Butler is an amazing salesman who also goes above and beyond for his customer. More

Helpful 8

Report | Print

Awesome Carlos, Peppi and Kyle has been a great help in buying Audi. If not for them, I dont know I'd have bought the car from this dealership. His customer s Carlos, Peppi and Kyle has been a great help in buying Audi. If not for them, I dont know I'd have bought the car from this dealership. His customer service skills are amazing. I felt like I made a friend throughout the process. More

Helpful 9

Report | Print