Paul Mazza | Page 21

Friendly sales staff We have been purchasing vehicles from Gates and Paul Mazza for over 15 years. Paul has always been able to find the right vehicle that fits our needs We have been purchasing vehicles from Gates and Paul Mazza for over 15 years. Paul has always been able to find the right vehicle that fits our needs and finances. Friendly and never once pushy at all. He listens to what we are looking for and works hard to meet the challenge. More

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Exactly How it is supposed to be This is exactly how it is supposed to be, to get a sales person like Ralph. He was very friendly and knowledgeable and was a real pleasure to work wit This is exactly how it is supposed to be, to get a sales person like Ralph. He was very friendly and knowledgeable and was a real pleasure to work with. We were still finishing up after closing hours and I did not feel rushed at all. The staff also at the dealership was really personable. More

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Friendly, informative, listened to what I was looking for, The dealership is near home. They had the car I was looking for. I hadn't planned to purchase a car that day, but their price was cheaper than any o The dealership is near home. They had the car I was looking for. I hadn't planned to purchase a car that day, but their price was cheaper than any other Nissan dealership. the salesman didn't pressure us.I got to test drive the car. We didn't have an appointment and they were able to work with us right away. They gave us a tour of their dealership. Very satisfied with whole experience. More

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Great Experience! Staff was super friendly and helpful. I was purchasing the vehicle from out of state but everything went flawlessly. They had everything ready when we Staff was super friendly and helpful. I was purchasing the vehicle from out of state but everything went flawlessly. They had everything ready when we arrived after a five hour drive from Delaware. Our salesman Paul Mazza showed me all the features of the vehicle before we left for our trek back home. More

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Paul Bacon- courteous & a pleasure to deal with Paul Bacon tries to match you with a vehicle you will enjoy and can afford. It is not just about making another sale. His years of experience relieve Paul Bacon tries to match you with a vehicle you will enjoy and can afford. It is not just about making another sale. His years of experience relieve any anxiety and stress. All of the Gates staff work together and there is amazing comradery. Efficient, knowledgeable and "patient". Thank you to everyone involved and special Kudos to Paul Bacon, Nick Truax, Paul Mazza. and Jason. They are Keepers for sure. I drove away knowing "GATES GETS IT". More

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always satisfied I always come back to see all these sales people they take care of what I am looking for and advise me how to get it I always come back to see all these sales people they take care of what I am looking for and advise me how to get it More

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Have been going back everytime!! With this dealership and Paul Mazza as a salesman you do not need to shop around. We have bought all of our new cars from here and Paul (and had our o With this dealership and Paul Mazza as a salesman you do not need to shop around. We have bought all of our new cars from here and Paul (and had our oldest son buy his first new car as well) and each time we would go to other dealerships for a quote on the same exact vehicle they would say they couldn't beat it. One dealership salesman even told us to "run, don't walk, back there, I don't know how they are giving you that price". They are up front about everything unlike other dealerships. My youngest son was misled by a Volkswagen dealership who was misleading about everything and he ended up paying a lot more than originally told. We ALWAYS shopped around to "make sure" and ALWAYS found out that this dealership and Paul would always give the best deal. Chris M the "signing the final documents" guy was awesome and did not make me feel uncomfortable about not wanting certain extended warranties (which I know going in I am going to say no to) but does a great job about explaining the coverage if you wish to have it (ok, he convinced us to get the gap coverage which is a good idea). This dealership has great reviews from lots of people for a reason. They truly want your business, are up front and not "sheisty", and the customer service from all associates is AMAZING. I am a customer service supervisor/trainer for decades for a company that has a cs satisfaction of 96% or more and this place amazes me. Someone is always opening the door for you, offering you snacks/drinks and if your preferred sales rep is busy, they will take care of you until he/she is available. (yes, we popped in unannounced). If life events happen and you are unsure if you would qualify for a loan at a reasonable rate do not be afraid to reach out to this dealership. We always qualified for most of our new car purchases for the "well qualified" rate but then we had a life event happen that affected our credit but this dealership was able to get us into a new vehicle at a very surprising interest rate and affordable monthly payment which I did not think was going to happen. Can't recommend them (and Paul and staff) enough!! More

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Will keep going back We have been working with Paul Mazza everytime we needed a car...always a great experience and he’s a pleasure to work with. The staff is always makin We have been working with Paul Mazza everytime we needed a car...always a great experience and he’s a pleasure to work with. The staff is always making the customer feel welcomed and sometimes you even feel like royalty. More

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Not the stereotype dealership experience! I am a widow at the end of my lease. I know what I want and how much I can spend. Haggling? Frustration? anxiety? Not with Gates Nissan. Paul Baco I am a widow at the end of my lease. I know what I want and how much I can spend. Haggling? Frustration? anxiety? Not with Gates Nissan. Paul Bacon was right on it...finding me the car that fit my needs and wants at the price I wanted to pay. All the salesmen and the finance managers are friendly and professional. As for service, I’ve been a customer of Gates since 2003, their service department is excellent. Prices are like every dealership service department but, if you are in the waiting room, you are in your living room with snacks! Service technicians are professionals and get the job done right the first time. And, the kicker is that your car comes back to you straight from the car wash next door. I do recommend the dealership to my friends and family. More

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Quick and easy repair. After getting a bad door ding on vaction I called my salesman Paul Mazza. He told me to call when I get back. I called and was told to come in on tues After getting a bad door ding on vaction I called my salesman Paul Mazza. He told me to call when I get back. I called and was told to come in on tuesday. I arrivedat 9am and in an hour in half Mark Miner had me on my way satisfied with the repair. How can you improve on that? More

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