Paul DaRocha | Page 3

Trevor did a great job, very professional. We are very happy with Maus Nissan, our new Frontier, and Nissan! The treatbyou right. We definitely recommend! happy with Maus Nissan, our new Frontier, and Nissan! The treatbyou right. We definitely recommend! More

by Jeanusmc1 Verified Customer Verified Customer

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Amazing follow up! Called me AND left a voicemail! Awesome job working with Justin, Chad, Paul, Dave in finance and Brandon in service! Treated right every time! 10/10 Will be back for sure! Awesome job working with Justin, Chad, Paul, Dave in finance and Brandon in service! Treated right every time! 10/10 Will be back for sure! More

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Was professional yet very down to earth. Made me feel very comfortable with my decision on my purchase. Listened to my wants and needs and got me into the perfect car for me at the price I wanted. Hope t very comfortable with my decision on my purchase. Listened to my wants and needs and got me into the perfect car for me at the price I wanted. Hope to work with him again in the future purchase of a vehicle. More

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Elizabeth Berumen thank you for your time and help Everyone did a great job with helping out finding the right truck and the best deal Liz is one of the best sale person that I have ever worker with Everyone did a great job with helping out finding the right truck and the best deal Liz is one of the best sale person that I have ever worker with .Financing Nick did a great job as well some times with other dealers when you hit financing s lot a time there is a lot of xxxxxxxx thank you Nick for your help .And last Paul what can I say but he is really good at his job thank you. sincerely David Potter More

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Great people makes you feel like family service department also was outstanding the administration department was also great in lending me a loaner car thank you department also was outstanding the administration department was also great in lending me a loaner car thank you More

by Paulcecesr Verified Customer Verified Customer

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Even though I can now get my a 2017 NISSAN Rogue serviced at other Maus owned dealerships closer, I prefer the NPR Maus the most! at other Maus owned dealerships closer, I prefer the NPR Maus the most! More

by 7Nissans Verified Customer Verified Customer

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Elizabeth was great to work with! She has a kind disposition and cares about her clients! Elizabeth made sure we got the vehicle we wanted. She did a great job for us! disposition and cares about her clients! Elizabeth made sure we got the vehicle we wanted. She did a great job for us! More

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Terrible Customer Service-as soon as the ink dries! If I could give zero stars, I would. A year after I've purchased, I'm STILL waiting for all the services they MAKE you purchase in "Maus Care" and hav If I could give zero stars, I would. A year after I've purchased, I'm STILL waiting for all the services they MAKE you purchase in "Maus Care" and have tried several times to arrange it with "Alanna" as that is who sales insists must do it. I've left several detailed messages and have never received any calls back. I don't even want to bother with many details here as all that will happen is the "Owner Loyalty Manager" (Paul DaRocha) will do nothing but apologize and leave his cell number for you to call him, yet not actually follow-up on anything. (I talked live with him on the phone and explained the whole problem - he literally said he wanted me to have his cell number "in case he forgets" to call me back). Seriously?? He obviously needs some basic customer service training to carry any "manager" title, let alone one where he is responsible for responding to customers who are already dissatisfied. I've been in touch with Nissan USA as the customer service in the sales department here is a complete joke - we'll see if they can hold this pathetic dealership responsible for carrying the NIssan name. I expect so much more after spending tens of thousands on a brand new vehicle. More

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Just leased my new 2019 Nissan Sentra from Maus in New Port Richey. The staff that helped me Sean, Chad, Jason, Carrie, Kevin, Paul, and Alanna did an outstanding job with the entire process. I can't say Port Richey. The staff that helped me Sean, Chad, Jason, Carrie, Kevin, Paul, and Alanna did an outstanding job with the entire process. I can't say enough about this group. Mr. Maus these people will always get high marks from me. If I could give this group 10 Stars I would but 5 is all you have on the site. This will be my store of choice from now on. Thank you for everything you do and did for me. Mark R. More

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job well done over the top. sean is great a man of his word. I wont even look anywhere else but maus thank you for all your help and my sales pro was matt Boylan h over the top. sean is great a man of his word. I wont even look anywhere else but maus thank you for all your help and my sales pro was matt Boylan he is truly a great assit to maus.i took my girl friend there to buy and we both ended up buy new altamas. great job also a big thank you to paul Darocha for his help More

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