Paul Batista

Luke has been my salesman since I have purchased my first new Ford. His attention to detail, knowledge of all Ford models, and trims, are amazing. Luke is very professional, and I highly recommend you ask fo new Ford. His attention to detail, knowledge of all Ford models, and trims, are amazing. Luke is very professional, and I highly recommend you ask for him at Fette Ford. More

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Luke was a big help in the transition of getting my new vehicle. He had my concerns and interests first and foremost. He was a class individual and I will recommend him to anyone looking for a new or previ vehicle. He had my concerns and interests first and foremost. He was a class individual and I will recommend him to anyone looking for a new or previously owned vehicle. More

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Luke is a very professional on his job. Very helpful anything I need he is there to make me do the right decision. See you soon for another car thank you LUKE. Very helpful anything I need he is there to make me do the right decision. See you soon for another car thank you LUKE. More

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My salesman Luke was excellent from start to finish, Hassel free, very thorough, can't say enough good things about this experience Hassel free, very thorough, can't say enough good things about this experience More

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I had a great experience and got exactly what I was looking for! Glen helped me and understood what I needed and was very patient and knowledgeable. He made my first car purchase a smooth and easy proc looking for! Glen helped me and understood what I needed and was very patient and knowledgeable. He made my first car purchase a smooth and easy process! More

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I had a great experience working with Fette Ford. Mitch, the salesperson who handled my purchase was helpful, knowledgable, and responsive. I would reach out to him again should I ever need another v Mitch, the salesperson who handled my purchase was helpful, knowledgable, and responsive. I would reach out to him again should I ever need another vehicle. More

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I purchased a new ford maverick, Jason was my salesman, he was great to work with not your typical pushy salesman. If you didn’t want it he didn’t force it. The buying process was very easy. In and out in he was great to work with not your typical pushy salesman. If you didn’t want it he didn’t force it. The buying process was very easy. In and out in a few hours. The truck was cleaned and filled up. More

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5 Star experience all the way! This was hands down the best and most simple new vehicle purchase of my life. Luke was knowledgeable, professional and extremely helpful throughout t This was hands down the best and most simple new vehicle purchase of my life. Luke was knowledgeable, professional and extremely helpful throughout the order, build and delivery process. Paul made the electronic paperwork a snap. Fette Ford's dealership is clean, comfortable and pleasant to shop at. THANK YOU Luke , Paul and Fette Ford! More

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Juan at Fete ford was great. He was very knowledgeable and took his time to answer all my questions and concerns. I did not feel rushed or forced. A side from my interaction with He was very knowledgeable and took his time to answer all my questions and concerns. I did not feel rushed or forced. A side from my interaction with Juan, I was surprised my $100k + vehicle did not come with weather-tech matts and I advised to buy them separately out of pocket. More

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*(A Service Review) Such a sad experience for such a long standing dealership. First, No one calls you back after you leave messages just simply looking for updates. No matter if it's the service advisor or standing dealership. First, No one calls you back after you leave messages just simply looking for updates. No matter if it's the service advisor or the Service Manager. They had my car 2 weeks, to do warranty work - torque converter, front camera sensor & front breaks. Waited a week for the torque converter for my 2019 Edge. I was told they do not provide any loaner cars anymore. however, I was also told they were waiting on the camera, then after that was installed, they said that the bracket was broken & that the warranty would not approve of the bracket so they replaced the bracket. Second, I was then told the bracket was $88 & that I'd have to pay that. This was after the fact. without prior authorization to replace. I DID NOT approve of the replacement of this bracket. after telling them I would not be paying for this. I said I'd kindly split the cost with them which I did not need to do. They agreed, as I drive off... I soon realize that my car seemed to make a sound after a complete stop. I return the Edge on Monday first thing in the morning before work, I was called back saying it was a loose bolt, it was fixed! However... I drive off yet again.. still making the same noise. I waited for 15-20 mins to have a service manager take a test drive with me so they can hear the sound. only after this.. did they realize that it needed motor mounts. 3 Weeks Total they had my Edge. Why Does My Ford Edge at 57K miles needing motor mounts? NOW READY FOR THE BEST PART of this Review... I was alerted on my Ford App that my car was no longer located at Fette Ford after closing hours. It was 12 miles away in Wayne NJ. I tracked it down to it's location. (I gave them the Address.) By morning I tracked it back at Fette Ford. After mentioning this.. I was told that this was not the case & no one drives customers vehicles home. I was told that I must of read it wrong & my tracking must of been off, because they "Checked The Cameras" & it did not leave the dealership. Soooo, from the last time I drove my car to the time I drove off the lot... My Edge now had 33 NEW miles on it. NO ONE TEST DRIVES A VEHICLE a total of 33 Miles!!!! I was Lied to. I will NO LONGER be leaving my vehicle at Fette Ford/Kia/Infiniti over night. I no longer can trust a word they tell me. Be aware If you deal with Fette Ford's Service Department. They have a great Sales Manager in Chris... who took care of me when I purchased.. & who I called when I was looking for a call back after 10 Days. Just a bad experience!!! More

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