PJ Caffrey
PJ Caffrey at Toyota of Des Moines
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PJ Caffrey | Page 8

Internet Sales Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
95 Reviews

Customer satisfaction is my #1 priority and my goal is to make every customer a repeat customer! Voted 2024 CityView's Top Automotive Salesperson #ToyotaOfDesMoines #Let'sGoPlaces

Industry Experience

7 yrs

Specialties & Trainings

Certified Sales + Leasing Consultant

4.7

95 Reviews

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95 Reviews of PJ Caffrey

September 27, 2023

Dealership Rating
Employee Rating

Incredibly friendly service that made my buying process easy and simple! I'd definitely recommend their services More

by Payton Schutz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2023

Toyota of Des Moines responded

Payton - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

September 27, 2023

Dealership Rating
Employee Rating

Our original salesman lied to us and had poor communication. I complained and was switched to a different salesman and communication improved. However, the communication during the sale was poor More

by BACCUSK30
Recommend Dealer
No
Sep 27, 2023

Toyota of Des Moines responded

We appreciate you taking the time to provide your feedback. We try to offer the most upfront and detailed communication possible and we are disappointed you feel we fell short of that. If you would like to discuss this further, please contact our General Manager, JP Phillips.

September 14, 2023

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Good experience with purchase , good customer care. PJ was east to work with and did a good job More

by clayransdell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan

Sep 15, 2023

Toyota of Des Moines responded

Thank you! It was a pleasure working with you and we look forward to your next visit here at Toyota of Des Moines!

September 13, 2023

Dealership Rating
Employee Rating

We are very happy with our new RAV4 from Toyota of Des Moines. PJ Caffrey answered all our questions and provided great service! More

by willandrenee
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Sep 14, 2023

Toyota of Des Moines responded

Thanks for the review! We're happy that we could help you find the perfect car that fit your needs at Toyota of Des Moines. Congratulations on your new vehicle and we look forward to doing business with you again!

September 07, 2023

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I think he knew what we needed but didn’t pressure us. Detailing looks sharp! More

by boehmfam9022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 08, 2023

Toyota of Des Moines responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Toyota of Des Moines. We are always here if you need anything else!

Sep 08, 2023

boehmfam9022 responded

Thanks and please give kudos to PJ and the guy that helped with radio and entertainment system. All very helpful! Please send me the guys name & phone # that helped with entertainment system as I have a couple questions for him. Thanks Mark

September 06, 2023

Dealership Rating
Employee Rating

PJ was great to work with, knowledgeable and contact worthy! He was a relatable salesman that was down to earth that you don’t always get. Extremely thoughtful for trade in vehicle process. As well as v More

by Shimon.15.cs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt, Justin Vos

Sep 08, 2023

Toyota of Des Moines responded

Thank you for leaving us this great review! We are delighted to hear you had a great car buying experience with our team. Please let us know if you need anything else! - Your Toyota of Des Moines team.

August 31, 2023

Dealership Rating
Employee Rating

It was a Great experience! Thanks to P J ! Or should I say Peanut Butter and Jelly! He made made our day fun. Thank you P J! Love the new car🥰 More

by Amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2023

Toyota of Des Moines responded

Thanks for letting us know about your experience, Amber! Customer service will always be one of the Toyota of Des Moines team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and we hope to take care of any of your future car needs!

August 26, 2023

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Employee Rating

We had an excellent experience at Toyota of Des Moines, and PJ was great to work with! Very accommodating and a no-nonsense salesman! We would happily come back! More

by vandyksarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

August 24, 2023

Dealership Rating
Employee Rating

Dealership worked hard with us to get a deal together. We were very pleased with our sales person P.J.Caffrey. More

by sparkme
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rob Hutt

Aug 25, 2023

Toyota of Des Moines responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

August 19, 2023

Dealership Rating
Employee Rating

They were very easy to work with and kept us in the loop as we waited for our vehicle to arrive. More

by Brenda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClanahan

Aug 21, 2023

Toyota of Des Moines responded

Thank you so much for the glowing review, Brenda! We do very much aim to have a warm and friendly environment here at Toyota of Des Moines - we're glad you appreciate that. We're looking forward to your next visit!

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