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PJ Caffrey

Overview Reviews (197) Inventory (124)

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PJ Caffrey

PJ Caffrey | Page 11

Internet Sales Manager

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

Customer satisfaction is my #1 priority and my goal is to make every customer a repeat customer! Voted 2024 CityView's Top Automotive Salesperson #ToyotaOfDesMoines #Let'sGoPlaces

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4.7

197 Reviews

Customer satisfaction is my #1 priority and my goal is to make every customer a repeat customer! Voted 2024 CityView's Top Automotive Salesperson #ToyotaOfDesMoines #Let'sGoPlaces

Overview Reviews (197) Inventory (124)

Industry Experience

9 yrs

Specialties & Trainings

Internet Sales Manager

Certified Sales + Leasing Consultant

4.7

197 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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197 Reviews of PJ Caffrey

June 12, 2024

Dealership Rating

Employee Rating

Walking into the Dealership I didn’t know what to expect, but PJ turns it into a fun time. I definitely gave it a 5👍🏽 but PJ turns it into a fun time. I definitely gave it a 5👍🏽 More

by ZARWAYRUTH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 13, 2024 -

Toyota of Des Moines responded

That's fantastic to hear! PJ is a star – we love creating a fun and positive experience for our customers. Thanks for the 5 stars - happy driving!

June 11, 2024

Dealership Rating

Employee Rating

There is a current recall on the airbag, surprisingly they sold the car without fixing or addressing the problem. And it was used as a reason why they can’t provide a certified sale. When I was picking they sold the car without fixing or addressing the problem. And it was used as a reason why they can’t provide a certified sale. When I was picking up the car I was just trying to inquire about the mat at the back, the big fat guy in charge responded indignantly with a great disdain. More

by ARCOFGRACE

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dan Murray, Derek Harris , Joey Gatchel

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Jun 13, 2024 -

Toyota of Des Moines responded

Thanks for the feedback. We take safety seriously & want to follow up about the airbag recall. Reach out to our service department to answer your questions. Have a great day!

June 09, 2024

Dealership Rating

Employee Rating

Honest, respectful and very helpful. I will recommend Toyota of Des Moines to friends and family. I will recommend Toyota of Des Moines to friends and family. More

by JANEKENNEY57

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ian Rojas

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Jun 10, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 02, 2024

Dealership Rating

Employee Rating

PJ was responsive and efficient in helping us quickly identify and purchase a car. He was candid and direct, which we appreciated. identify and purchase a car. He was candid and direct, which we appreciated. More

by CARLSON220

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dan Murray

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Jun 28, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

June 02, 2024

Dealership Rating

Employee Rating

Quick and fast, great inventory, great customer service and atmosphere. Highly recommend to everyone looking and atmosphere. Highly recommend to everyone looking More

by MSECKLOR

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan McClanahan, Justin Vos

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Jun 03, 2024 -

Toyota of Des Moines responded

Thanks for highlighting our attention to detail and helpfulness! We love exceeding expectations. Come back and see us anytime!

June 01, 2024

Dealership Rating

Employee Rating

PJ was very easy to work with! The lease process from beginning to end was very easy! The lease process from beginning to end was very easy! More

by KSRUGGIERO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chad Millhollin, Brandon McClatchey

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Jun 03, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

May 31, 2024

Dealership Rating

Employee Rating

PJ was unprepared and short the two times we talked by phone. We fell in love with the Venza (on line), not the dealership. phone. We fell in love with the Venza (on line), not the dealership. More

by DPCLITES

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Brandon McClatchey, Derek Harris

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Jun 03, 2024 -

Toyota of Des Moines responded

We are disappointed that you feel we were unprepared with you met with us over the phone but are glad that you love the Venza! If you would like to discuss anything further, please do not hesitate to reach out.

May 30, 2024

Dealership Rating

Employee Rating

This is the 3rd Toyota Camry I’ve purchased from Toyota of Des Moines. They have always worked with me to get the car and features I want. of Des Moines. They have always worked with me to get the car and features I want. More

by susan.ging

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Hutt

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May 31, 2024 -

Toyota of Des Moines responded

Wow, 3rd Toyota Camry with us? That's fantastic! We love working with loyal customers to find the perfect fit. Happy driving!

May 25, 2024

Dealership Rating

Employee Rating

Everything went smoothly with my car purchase. PJ and Chad were very helpful in finding exactly what I wanted. Amazing staff all around! PJ and Chad were very helpful in finding exactly what I wanted. Amazing staff all around! More

by Cynthia

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Hutt, Chad Millhollin

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May 28, 2024 -

Toyota of Des Moines responded

Thanks, Cynthia! We're thrilled PJ, Chad, and our amazing staff helped you find the perfect car. Welcome to the Toyota of Des Moines family!

May 21, 2024

Dealership Rating

Employee Rating

Chad Muhlhollin is outstanding and has been a great for us! The service department has also been very helpful! us! The service department has also been very helpful! More

by SIRIANNI.VIRGINIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve Henigan, Chad Millhollin

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May 22, 2024 -

Toyota of Des Moines responded

I'm glad to hear that Chad at Toyota of Des Moines has been outstanding and provided excellent service! Happy driving!

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