Omar Barhoum | Page 3

My Mazda Miata was purchased as a certified preowned vehicle through a Mazda dealer. It is still under factory warranty. The clutch area of the car has a persistent squeaking sound. The service manager vehicle through a Mazda dealer. It is still under factory warranty. The clutch area of the car has a persistent squeaking sound. The service manager questioned whether the car was still under warranty, which was disturbing. Then the technician said all that was needed to fix. The problem was some grease on an area where the fork and the clutch master cylinder reside. This quieted the squeaking for about a week and now the squeaking is back. Now I have to take my car back into the service which is going to take much more time from my schedule. More

by markwin0005 Verified Customer Verified Customer

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Everything was wonderful except the waiting time I waited three hours for an oil change three hours for an oil change More

by LENORECASEMENT Verified Customer Verified Customer

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Not happy with the service at all. Me getting service at this location caused me to lose my car. I asked for a key to be made. One single key just like the one I had before. My key ope Me getting service at this location caused me to lose my car. I asked for a key to be made. One single key just like the one I had before. My key opened the door and started the engine. For some reason they didn’t understand that and made only a key that starts the engine. Which still makes no sense to me what so ever. Being the same key starts and opens the door and the hatch actually. How all of a sudden does my car need two separate keys. I picked the car up and went to get groceries. Upon coming out the store I can’t get into my car. I called them and of course it was no help because now service is leaving FOR THE WEEKEND. I exhausted my road side tows and had to take a Lyft back to u hotel. I’ve cream sandwich’s were ruined too. Went to check on my car the next day and it was GONE. The store had my car towed $165 to get it back and since I just paid $625 to Mazda I didn’t have the funds to get my car back. Every day they added an additional $45 to the tow. More

by KIKZ2156 Verified Customer Verified Customer

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We had the wrong date for the appointment and you got us in anyway thank you in anyway thank you More

by OZOB57 Verified Customer Verified Customer

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The dealership was clean. They offered free water and coffee. I received my complimentary car wash. They offered free water and coffee. I received my complimentary car wash. More

by dott612 Verified Customer Verified Customer

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The best service! Quicker than anticipated and an absolute ease to work with. I would highly recommend! Quicker than anticipated and an absolute ease to work with. I would highly recommend! More

by KURT.CICHOWSKI Verified Customer Verified Customer

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As far as the appoinment ease and quick turn around, it was flawless. The only complaint, and a very minor one, is that I had to flip the plastic doohicky that holds the floor mat in place upside down bec was flawless. The only complaint, and a very minor one, is that I had to flip the plastic doohicky that holds the floor mat in place upside down because that is the only way to make stay down. The tech must have flipped rightside up and did not notice that it did not work properly. My bad for forgetting to mention it though. More

by viroka Verified Customer Verified Customer

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kind, helpful and very quick service, with prompt call backs to answer all of my questions. backs to answer all of my questions. More

by PVALLEZ62 Verified Customer Verified Customer

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Did not accurately diagnose and fix the problem. No effort to offer something for incorrectly fixing two things that cost 700 dollars and the problem persists. No effort to offer something for incorrectly fixing two things that cost 700 dollars and the problem persists. More

by GARCIAD333 Verified Customer Verified Customer

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At least 15 words about this dealership. Your review. 15 word minimum. Thank you very much. Your review. 15 word minimum. Thank you very much. More

by CRAVATH Verified Customer Verified Customer

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