Nick Truax | Page 41

Love Gates! I purchased a Buick Encore and my husband purchased a GMC Seirra Denali from Gates. The entire staff is extremely helpful and willing to go the extra I purchased a Buick Encore and my husband purchased a GMC Seirra Denali from Gates. The entire staff is extremely helpful and willing to go the extra mile to make sure you are happy. I would highly recommend Gates to buy your next car. Both Nick and Jim went out of their way to make sure we were happy with our purchases. More

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Excellent Tara and nick went out of there way to get us what we were looking for they have always been there with any questions we have and they call to see how Tara and nick went out of there way to get us what we were looking for they have always been there with any questions we have and they call to see how the car is and even go an extra step to see how are we doing and if we are happy with the car More

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3 new cars, 3 great buying experiences Paul Bacon, Nick Truax and the rest of the Gates crew are fantastic! Mid November 2015 I walked into Gates and met Paul. I was in need of a new vehicl Paul Bacon, Nick Truax and the rest of the Gates crew are fantastic! Mid November 2015 I walked into Gates and met Paul. I was in need of a new vehicle desperately. I knew I couldn't afford much and Paul and Nick helped me so much buying my Versa. 6 months later I totalled it and found myself back at Gates. Thankfully I had purchased GAP insurance. The accident happened on a Monday afforded the following Thursday I drove out in another new Versa. The ease in which these guys helped me in a few days replace the first Versa was exemplary. Two weeks ago I purchased my 3rd new car from Paul, again with Nick's help. I'm very happy to say I love my new Altima and Gates has a loyal customer. More

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Great professional service. I have purchased two gmc sierras from Ralph Clement and both purchases were handled with extreme professional care. I plan on by all my future trucks I have purchased two gmc sierras from Ralph Clement and both purchases were handled with extreme professional care. I plan on by all my future trucks from Ralph. He has become not only my truck salesman but a friend who I can trust. More

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great dealership very happy everybody friendly my 12th vehicle all great thanks to ralph really goes out of his way no stone unturned explains everything out answers all questions whole experience my 12th vehicle all great thanks to ralph really goes out of his way no stone unturned explains everything out answers all questions whole experience was good and fast More

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Excelent service when purchasing your Nissan Rouge! We were welcomed and served by Ralph Clement and the Gates staff with a friendly and professionally manner. Ralph was very well informed about the veh We were welcomed and served by Ralph Clement and the Gates staff with a friendly and professionally manner. Ralph was very well informed about the vehicle we purchased and made a special effort to get our Rouge with the interior color we preferred. We would definitely recommend Ralph and Gates for anyone looking to purchase a new vehicle. Paul & Paulette Remijan More

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Great Service I have purchased 3 vehicles before I purchased my new Rogue. I have worked with Bob, who has been nothing but respectful and courteous and has worked I have purchased 3 vehicles before I purchased my new Rogue. I have worked with Bob, who has been nothing but respectful and courteous and has worked with me to help me get into the vehicle of my choice. I even have referred my boyfriend to Bob because of how helpful he has been. Also, working with Nick Truax has been a pleasure since he makes the paperwork quick and easy to understand. Overall, I will keep coming back to Gates Nissan to purchase my vehicles and will continue to refer friends and family to Bob. More

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Great place The best dealership around Connecticut. The best service department. Friendly and helpful. Nick and Ralph are always there to help me. If they are not The best dealership around Connecticut. The best service department. Friendly and helpful. Nick and Ralph are always there to help me. If they are not there someone else will step in and help. They treat me like family too bad I can't get the family discount!!! Haha More

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Tara changed my opinion on women My wife and I were looking to replace our 2005 Buick Lacrosse. It had been a while since we had been car shopping, as we are both retired and don't dr My wife and I were looking to replace our 2005 Buick Lacrosse. It had been a while since we had been car shopping, as we are both retired and don't drive much anymore. We started a discussion with our son Brendan about looking at a new all wheel drive Lacrosse. I asked Brendan to get me some preliminary information on pricing and one of the dealerships he called was Gates. He had bought a vehicle from Gates before and had a good experience. We got the preliminary information from our son and decided to stop in that weekend to look at our options. We had no intention to buy a vehicle that day. On the car ride there, Brendan explained we were meeting with Tara. I asked him if that was a guys name, and I told him I usually do not like working with females. Tara changed my opinion. She was friendly and very good at explaining all the options on the vehicle. She made it very easy for us. Everyone we interacted with at the dealership would stop and say hello how are you congratulations as we were sitting at her desk. It was truly a pleasurable experience. Tara wanted to make sure it was the right car for my wife and I, but we were never pressured to make a decision. She even sent a driver to pick us up in East hartford at our home the day we picked up the new car since we were transferring plates and not trading our vehicle. We were welcomed with a hug from Tara and we drove away happy! Our son is coming over this weekend to check out the new vehicle in our garage! It felt natural to buy the car there, and my wife was smiling the whole time because everyone was so nice! More

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Great service , everybody was nice helpful and knowledgeable. Willingness to work with me to get what I wanted at a fair price. I recommend gates and plan on going , everybody was nice helpful and knowledgeable. Willingness to work with me to get what I wanted at a fair price. I recommend gates and plan on going back again. More

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