Nick Florentino
Nick Florentino at Gates GMC Nissan

Nick Florentino | Page 12

Sales & Leasing Consultant

Gates GMC Nissan

143 Boston Post Road
North Windham, CT 06256

Contact Me
4.9
307 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

11 yrs

4.9

307 Reviews

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307 Reviews of Nick Florentino

August 12, 2022

Dealership Rating
Employee Rating

Gates was referred to me by a family member and I had an excellent experience purchasing my new vehicle there. Their facility is clean and inviting. Ralph Clement, my salesperson, was extremely knowledge More

by kjmoyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Clement, Chris Messier

July 22, 2022

Dealership Rating
Employee Rating

Nick and Chris are terrific. They are very customer focused . Same for service people and others. I will be using your services and tell others. More

by Ejjowdy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Mazza, Chris Messier

June 28, 2022

Dealership Rating
Employee Rating

Nick was awesome helping my wife and I into an excellent car. We were treated like royalty he kept asking if we needed more water or was there anything else we would like. He is very polite and courteous an More

by JohnnyGOGO
Recommend Dealer
Yes

Other Employees Tagged: Chris Messier

June 28, 2022

Dealership Rating
Employee Rating

Very pleasant people, very accommodating. No one was pushy in any aspect of the visit or purchase. More

by Baloo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Messier

Jun 28, 2022

Baloo responded

Thank you Nick and Chris.

June 28, 2022

Dealership Rating
Employee Rating

We love our new 2022 GMC Acadia , Nick F and Gates are terrific. I highly recommend. More

by Kcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Messier

June 24, 2022

Dealership Rating
Employee Rating

Issues with communication - never did we received an apology, and the effort to rectify was unreasonable and one-sided. More

by jpozer99
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nick Truax, Tomas Gates

Jun 28, 2022

Gates GMC Nissan responded

Hello Jill, Again we are sorry for the miscommunication between all parties, We worked hard to get the best rate for you and your husband possible. The rate your husband was approved for was slightly higher as discussed than the rate you qualified for together. We gave you and your husband the option of coming back to resign the next day with you on the loan which was also communicated via text message. You messaged back requesting us to leave it the way it was. We have tried to call and email you but have not heard back from you. We would love to set up a phone call with all parties to talk about it. Please reach out to Tomas Gates when you can 860-456-0055.

Jun 29, 2022

jpozer99 responded

Tom- we don't have anything further to discuss. We were unhappy with our experience, and how things were handled. We never received an apology - there is no again. Your option of having us return to the dealership within 3 hours when we work during normal business hours and live over an hour away was not reasonable nor worth the aggravation.

May 26, 2022

Dealership Rating
Employee Rating

Always great service and very friendly atmosphere. The crew here certainly aims to please and ensures the customers are their number one priority! More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Mike responded

It was a pleasure to work with Nick…a very nice guy and salesperson!

May 16, 2022

Dealership Rating
Employee Rating

Salesmen and atmosphere are top notch. Nick our salesman was knowledgeable on the truck purchased and easy to deal with More

by Ryanpont
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Truax

April 25, 2022

Dealership Rating
Employee Rating

Gates Nissan took the time to follow-up with us, offered a good price in this current market, made the extra effort to close the deal and the vehicle was fully registered upon arrival. Great experience with More

by Frontier39
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Gates

April 12, 2022

Dealership Rating
Employee Rating

We live in NC and Paul at Gates was helpful in our purchase without us being there. Good communication and sales service. Thank you More

by koveryonder
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Bacon

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