Nelson DeMelo | Page 8

What a pleasure to work with! Very thorough and knowledgeable and professional. Addressed all questions and mentioned things we did not think to ask- great suggestions- worked as Very thorough and knowledgeable and professional. Addressed all questions and mentioned things we did not think to ask- great suggestions- worked as partnership not ruthless nor cutthroat and self serving. What a great experience and typically we despise the business / financial portion of the purchase. Felt valued as a customer ! More

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Brewster Subaru is a quality dealership. Everyone is friendly, helpful and provides excellent customer service. Everyone is friendly, helpful and provides excellent customer service. More

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Professional and help and everyone you run into is so friendly, so happy with them friendly, so happy with them More

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Been driving Subarus since 1999. Picked up my 5th new Subaru today at Brewster Subaru. Rich, Pat, and Nelson are all class acts. They care about the relationship with their customer Picked up my 5th new Subaru today at Brewster Subaru. Rich, Pat, and Nelson are all class acts. They care about the relationship with their customers more than just selling or leasing vehicles. See Andre in sales for your next purchase or lease. Great to work with. Very organized. Keeps in touch and attentive to every detail. Great service and parts departments too. Shop nowhere else. More

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I recently purchased a 2023 Subaru Outback for my wife as an anniversary surprise. I worked with the Anthony (Sales Consultant) and Patrick (Sales Manager) at Brewster Subaru who diligently did their absolu an anniversary surprise. I worked with the Anthony (Sales Consultant) and Patrick (Sales Manager) at Brewster Subaru who diligently did their absolute best to surprise my wife. I arrived on a Friday to verify everything was all set. Brewster Subaru purchased a large red bow for the Outback hood and the day before moved the vehicle into the showroom for delivery. We also placed candy and an anniversary card onto the Outback’s windshield. While at the dealership Patrick telephoned my wife asking for me which obviously I wasn’t home. When I arrived home I returned Patrick’s call and he informed us that there were two Outbacks in the second and third colors my wife wanted that were available to look at. The phone call was a sneaky trick to get my wife to Brewster Subaru. The next day we arrived at Brewster Subaru and my wife was totally surprised when she saw the car with the card. Anthony is also a minister so as a second surprise we renewed our wedding vows. Everyone at Brewster Subaru congratulated my wife and I after the ceremony. The General Manager even gave us a free oil change as an anniversary gift. I fully recommend Brewster Subaru because the exceptional service we received and they went way beyond what was necessary to surprise my wife. More

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Excellent staff . Rich was personable he made the whole experience painless and smooth. He has the gift for putting the customer at ease. He explained every part of th Rich was personable he made the whole experience painless and smooth. He has the gift for putting the customer at ease. He explained every part of the financing journey clearly . In addition he was entertaining. I had a similar experience with Roy who showed me how to operate the car with all the new technology so graciously and very funny. Great staff. My sales person Greg Russo was a very patient man. When the car did not arrive when promised he patiently tried to find out the alternate delivery dates. He was right there tracking the delivery date if the car and notified me as soon as it arrive five months later. Good staff. Sometimes frustrating because of the delivery delay but I am glad I stuck it out. More

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We know many of these guys now and feel very comfortable with their competence and low-stress approach to doing their business. SO EASY TO WORK WITH. with their competence and low-stress approach to doing their business. SO EASY TO WORK WITH. More

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Everyone I dealt with was nicer than the next person. Charles was my salesperson, Rich was the business manager, and Nelson the General Manager. This is the second car I purchased from this dealership, Charles was my salesperson, Rich was the business manager, and Nelson the General Manager. This is the second car I purchased from this dealership, and the fourth Subaru car I have owned. More

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All the people I had the pleasure to do business with were very nice and very friendly. They answered all my questions and worked with me to get me the car that I needed without pressuring me to buy or m were very nice and very friendly. They answered all my questions and worked with me to get me the car that I needed without pressuring me to buy or make quick decisions, which I appreciate a lot. More

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Great experience, efficient and customer driven. I’m a Third time customer and will probably buy my next there too- I’m a Third time customer and will probably buy my next there too- More

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