Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Nelson DeMelo
Refer Me
463 Reviews
Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mac. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
20 yrs, 9 mos
Industry Experience
30 yrs, 6 mos
English463 Reviews
Write a Review
463 Reviews of Nelson DeMelo
December 29, 2023
You are treated like family. . the office is a smooth running machine and you are treated more then a number to them. They remember you each and every time you enter. Rich is ve . the office is a smooth running machine and you are treated more then a number to them. They remember you each and every time you enter. Rich is very knowledgeable and will sit and explain each and every thing you need to know about.. thank you Brewster Subaru for my new car I will definitely be back for future purchases. Rich is the best! More
by nursetara05
Other Employees Tagged: Rich Johnson , Mitch was my sales person great guy!
Helpful 
December 12, 2023
Brewster Subaru is a terrific dealership. I just leased my third Forester, and I couldn't be more excited! Interacting with the service department, sales staff, finance manager and general ma I just leased my third Forester, and I couldn't be more excited! Interacting with the service department, sales staff, finance manager and general manager is an absolute pleasure. They all treat you with such kindness, you immediately "feel the love." Why go somewhere else? Thank you very much for taking such good care of me (and my family). More
by Subaru Forester
Other Employees Tagged: Rich Johnson, Mitchel Pollak
December 05, 2023
Our experience at Brewster Subaru was excellent. I am actually stunned at the ease of buying a car. No pushy sales people. No hidden agendas. Kristen H and Rich J were extremely helpful and knowledg I am actually stunned at the ease of buying a car. No pushy sales people. No hidden agendas. Kristen H and Rich J were extremely helpful and knowledgeable when it came to the car and the sales required. Even Andre was available for us to test drive the car (we came back twice in one day). It is so awesome to see colleagues helping each other out. This dealership was friendly and responsive and even worked after hours to deal with some unexpected (and atypical) insurance issues. They also heard our concerns and addressed them before we purchased the car. The next time we need to a buy a car, we will for certain, be back! More
by Brooke F
Other Employees Tagged: Rich Johnson, Kristen Hetzer, Andre Reid
November 30, 2023
Our experience at Brewster Honda was nothing short of exceptional. After a disappointing shift in ownership at our previous dealer, we found a refreshing change at Brewster Subaru. From the warm welcome exceptional. After a disappointing shift in ownership at our previous dealer, we found a refreshing change at Brewster Subaru. From the warm welcome we received to the friendly and knowledgeable sales consultant, it was evident that customer relationships were valued. The general manager took the time to introduce himself, adding a personal touch to our visit, and the business manager ensured a seamless final transaction by addressing all our last-minute questions. We highly recommend Brewster Honda and look forward to fostering a continued long-term relationship with them. More
by jeannerebillard
Other Employees Tagged: Rich Johnson, Andre Reid
November 21, 2023
Ok, here's the scoop- have owned 7 Subarus, the last 6 from Brewster Subaru. GREAT dealership. From parts to service to sales to general management, everyone is knowledgeable, truthful, and reliable. C from Brewster Subaru. GREAT dealership. From parts to service to sales to general management, everyone is knowledgeable, truthful, and reliable. Can't wait to see the coming soon Brewster Subaru a few mins up the road. See Andre in sales for your next vehicle! More
by Pamela P
Other Employees Tagged: John Chaber, Rich Johnson, Patrick Larson, Danny Gomes, Andre Reid, Christine Bates, Jack McCaffrey
November 07, 2023
The entire experience at Brewster Subaru, working with Wiles, Nelson, and Rich, was wonderful. Everyone was helpful, knowledgeable, and pleasant to deal with. They all went above and beyond. I would highl Wiles, Nelson, and Rich, was wonderful. Everyone was helpful, knowledgeable, and pleasant to deal with. They all went above and beyond. I would highly recommend this dealership. More
by eileenmendelsohn
Other Employees Tagged: Rich Johnson , Wiles Chiasson
November 06, 2023
Wonderful team at Brewster Subaru! Andre and Rich gave as many details as requested and more, helped me feel at ease throughout the entire experience, and truly listened to my likes/ne Andre and Rich gave as many details as requested and more, helped me feel at ease throughout the entire experience, and truly listened to my likes/needs. The entire staff made my pet French bulldog feel right at home as well! More
by andreamarief
Other Employees Tagged: Rich Johnson, Andre Reid , Lexi was lovely as well!
October 27, 2023
Brewster Subaru team is top notch. Mitch, Rich & Nelson are professional, transparent, knowledgeable and friendly. They make the car buying experience easy! Mitch, Rich & Nelson are professional, transparent, knowledgeable and friendly. They make the car buying experience easy! More
by ginam
Other Employees Tagged: Rich Johnson, Patrick Larson, Mitchel Pollak, Danny Gomes
October 04, 2023
This dealership has been the best I have ever dealt with this is my 10th vehicle. this is my 10th vehicle. More
by Babalu99
Other Employees Tagged: Rich Johnson, Mitchel Pollak
October 03, 2023
Everyone we dealt with at the dealership were great. They made the car buying experience very easy. They made the car buying experience very easy. More
by lori_dubbioso
Other Employees Tagged: Roy Schiller, Rich Johnson, Patrick Larson
