Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
32 yrs, 6 mos
486 Reviews
Write a Review486 Reviews of Nelson DeMelo
June 07, 2020
Always a great experience! Love my new Legacy! 3rd vehicle my husband and I purchased from Robyn. Very professional. Manager is hands-on and very helpful. We continue to go t Love my new Legacy! 3rd vehicle my husband and I purchased from Robyn. Very professional. Manager is hands-on and very helpful. We continue to go to Brewster Subaru for all our auto needs! More
Other Employees Tagged: Rich Johnson , Robyn Rey
June 02, 2020
Excellent Overall Experience Top notch dealership with great overall people and service. We were able to work out a deal very easy and quickly and they even found me the car that Top notch dealership with great overall people and service. We were able to work out a deal very easy and quickly and they even found me the car that I wanted. Highly recommend! More
Other Employees Tagged: Rich Johnson , Robyn Rey
June 02, 2020
The whole process from beginning to end was flawless. Mitch was very thorough, professional and informative about the vehicle. Rich and Nelson were extremely professional. We feel like we made an exc Mitch was very thorough, professional and informative about the vehicle. Rich and Nelson were extremely professional. We feel like we made an excellent choice. More
Other Employees Tagged: Rich Johnson, Mitchel Pollak
June 01, 2020
My my ascent Kristen at Subaru Brewster worked very hard to get my car from another dealership. We waited two weeks but it was worth the wait. Friendly and safe st Kristen at Subaru Brewster worked very hard to get my car from another dealership. We waited two weeks but it was worth the wait. Friendly and safe staff. Would definitely go back to service my car More
Other Employees Tagged: Mitchel Pollak, Kristen Hetzer
May 31, 2020
*Exceptional Service Just completed my 5th deal with Robin. We've built such a rapport it seems like the whole transaction took 20 minutes of my time. Highly recommended i Just completed my 5th deal with Robin. We've built such a rapport it seems like the whole transaction took 20 minutes of my time. Highly recommended is an understatement...2 thumbs up!! I have to also add the excellent management of this dealership, Nelson Demelo. Thank you for turning this dealership into a GREAT DEALERSHIP!!! More
Other Employees Tagged: Rich Johnson , Robyn Rey
May 26, 2020
A wonderful experience..she was honest helpful and a pleasure to deal with. Would highly recommend her to anyone Not only was she helpful, but quite knowledgeable. pleasure to deal with. Would highly recommend her to anyone Not only was she helpful, but quite knowledgeable. More
Other Employees Tagged: Robyn Rey
May 24, 2020
Very happy I choose Brewster Subaru for my car buying experience. Mitch was a great sales person and helped me find a car I love. Everyone in this dealership is friendly and very helpful. experience. Mitch was a great sales person and helped me find a car I love. Everyone in this dealership is friendly and very helpful. More
Other Employees Tagged: Rich Johnson, Mitchel Pollak
May 22, 2020
The Best Car Buying Experience Ever!! Mitchel, Rich, Nelson & Ralph are the BEST! Their knowledge and professionalism is top shelf! My wife & I felt so comfortable. Mitchel did an outstand Mitchel, Rich, Nelson & Ralph are the BEST! Their knowledge and professionalism is top shelf! My wife & I felt so comfortable. Mitchel did an outstanding job listening to us and finding the exact vehicles to match our driving needs. From the general manager, Nelson, to Rich in finance, you all made us feel at home and we can see that the whole staff truly cares!! We will be returning!! A special thank you to Ralph Nicolias for making this all happen!!! More
Other Employees Tagged: Rich Johnson, Mitchel Pollak, Danny Gomes , Ralph Nicolais
May 20, 2020
Feel the Love. We all know Subarus can sell themselves BUT with that being said I bought my car during a time when the norm isn't the norm any more. I have always w We all know Subarus can sell themselves BUT with that being said I bought my car during a time when the norm isn't the norm any more. I have always wanted a Subaru because it symbolizes love, unity and they give back to others. That is something that is very important to me and I felt that immediately when I walked into BREWSTER SUBARU. From the moment I walked in the door, I was greeted with kindness, respect and EXCEPTIONAL customer service. Fred was knowledgable and made me feel like family. It was such a pleasure to work with him and the rest of the staff. Everyone went above and beyond and it was such a smooth process-start to finish. I appreciate all of you and LOVE my OUTBACK (2019 Certified Preowned) I am grateful. We will 100% recommend you and always come back to see you. More
Other Employees Tagged: Rich Johnson , Fred Fogel, The receptionist :)
May 20, 2020
Brewster Subaru came highly recommended by my family and Brewster Subaru came highly recommended by my family and friends and they were not wrong! Each staff member I encountered was friendly and helpful. R Brewster Subaru came highly recommended by my family and friends and they were not wrong! Each staff member I encountered was friendly and helpful. Robyn listened and understood what I need in a car. She was both knowledgeable and patient as she helped me decide. She and Rich both made the process easy. From finding the right car to financing, it was a pleasure to buy a car from Brewster Subaru. More
Other Employees Tagged: Rich Johnson , Robyn Rey

