Nelson DeMelo
Nelson DeMelo at Brewster Subaru

Nelson DeMelo | Page 15

General Manager

Brewster Subaru

3751 Danbury Rd.
Brewster, NY 10509

Contact Me
4.9
486 Reviews

Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.

Dealership Experience

22 yrs, 9 mos

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

Portuguese Portuguese

View more languages
4.9

486 Reviews

Write a Review

486 Reviews of Nelson DeMelo

June 13, 2021

Dealership Rating
Employee Rating

The sales department is friendly, helpful and really accessable. They make the car buying process very straightforward. Roy was very attentive and always got back to me when he said he would. It was, o More

by rstiltz17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2021

Brewster Subaru responded

We appreciate you taking the time to leave us your review! Thank you so much for this awesome rating! We'll share this with Roy and look forward to seeing you next time! - Brewster Subaru

June 09, 2021

Dealership Rating
Employee Rating

As always, our experiences at this dealership are what brings us back for both new vehicles and service. Everyone connected with Brewster Subaru is friendly, helpful and knowledgeable. They go out of thei More

by Campbell Whitford
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Robyn Rey

Jun 10, 2021

Brewster Subaru responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. Thank you for your review, Campbell, we look forward to your next visit!

June 06, 2021

Dealership Rating
Employee Rating

Robyn and Nelson were great to work with. They were able to find me the exact car I was looking for, even with short or no supply in the industry. Robyn is very personable and took great care of us on deliv More

by subaru sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robyn Rey

Jun 08, 2021

Brewster Subaru responded

It means so much to hear Robyn and Nelson gave you such excellent care! Thank you for the five-star review! - Brewster Subaru

June 04, 2021

Dealership Rating
Employee Rating

Roy Schiller assisted my wife and I in our search for a 2021 Subaru WRX STI in WR blue. Roy was able to locate the very specific car we wanted, had it delivered directly to Brewster Subaru and our purchas More

by pdtid27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Schiller, Rich Johnson

Jun 04, 2021

Brewster Subaru responded

We are so glad that you had a great time at Brewster Subaru working with Roy! Thank you!

May 31, 2021

Dealership Rating
Employee Rating

Brewster Subaru NEVER disappoints. This is the fourth vehicle that we purchased over the past 13 years. The experience is friendly, efficient, and absolutely seamless. I really love working with this More

by Mag
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Schiller, Rich Johnson, Danny Gomes , Anthony Pilla

Jun 02, 2021

Brewster Subaru responded

It means so much to hear our team gave you such excellent care! We value you as our loyal customer and are so honored you feel comfortable working with our team! Thank you, Mag! - Brewster Subaru

May 24, 2021

Dealership Rating
Employee Rating

has been my 3rd personal experience with the dealer and as usual roy and everyone at brewster has been on point, no pressure at all from anyone , fair and honest roy is the best. cars are delivered on time More

by cbern2714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Brewster Subaru responded

Thank you for your loyal business with Roy and the Brewster Subaru team! We are glad to know you can always count on our team and we look forward to your continued business!

May 17, 2021

Dealership Rating
Employee Rating

Which was excellent courteous my experience was excellent verySalesman Roy was excellent my second call from him will buy a third Service department very good no pressure sales great prices will be looking t More

by Buddy229
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 18, 2021

Brewster Subaru responded

Thank you for choosing Brewster Subaru, we appreciate your positive feedback on Roy and our team! We look forward to seeing you again soon!

May 12, 2021

Dealership Rating
Employee Rating

I was very happy with my purchase of my car. Derrick, Andre and Rich were very helpful and professional. The dealership was very clean. I can see myself buying another vehicle from them in the near futur More

by mumbles1600
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Johnson , Derrick Giese, Andre

May 13, 2021

Brewster Subaru responded

We are so happy to hear that you had a great time at Brewster Subaru! We are so proud to hear that we have earned your business!

May 01, 2021

Dealership Rating
Employee Rating

Brewster Subaru is absolutely fantastic! From the second you walk in the door, they are friendly, accommodating and just overall phenomenal. This was my family's 3rd new Subaru purchase in under a year with More

by berkowitz.elana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 03, 2021

Brewster Subaru responded

Elana! We are so excited to receive such an enthusiastic review! We are very proud that our entire Brewster Subaru team could do such a fantastic job for you!

April 30, 2021

Dealership Rating
Employee Rating

I've been dealing with brewster Subaru for about 20 years. Always a great experience from start to finish. Warm, welcoming and knowledgeable. Thank you Anthony Pilla (outstanding sales person), Nelson, More

by Genevieve m
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Pilla

May 03, 2021

Brewster Subaru responded

Thank you for being a Brewster Subaru customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

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