Nathan Karr | Page 8

Nathan Karr, the service adviser, gives exceptional service; he explains the process, answers my questions, is very detailed in his explanation, is patient, displays high integrity, - goes above and be service; he explains the process, answers my questions, is very detailed in his explanation, is patient, displays high integrity, - goes above and beyond to provide quality service to uphold the name of Mercedes. Thank you for the opportunity to provide a favorable recommendation of Nathan. More

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The service department was friendly, prompt and thorough. We dealt with Nathan and he was knowledgeable and professional in every way. We dealt with Nathan and he was knowledgeable and professional in every way. More

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Had my A service done and car detailed on the same day. My 10 year old vehicle looks and runs great! My 10 year old vehicle looks and runs great! More

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Professional and efficient. price as agreed. Telephone information provided during service. Service advisor was knowledgeable and pleasant. Loaner car provided as promised but l price as agreed. Telephone information provided during service. Service advisor was knowledgeable and pleasant. Loaner car provided as promised but lacked navigation software. More

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I’ve been at this dealership since 1976. The owner has had some ups & downs. The last 20 plus years has been good. The service department is excellent. The owner has had some ups & downs. The last 20 plus years has been good. The service department is excellent. More

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All work finished as planned! ! Nathan Karr always does Rock star job!! No better words ! Nathan Karr always does Rock star job!! No better words More

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The service department and staff at Mercedes-Benz of Des Moines is the best in town and it is not even close. They go over and above to make sure their customers are happy and do not force extra services on Moines is the best in town and it is not even close. They go over and above to make sure their customers are happy and do not force extra services on you. They care about their customers, which is why we are customers for life. More

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Brad’s knowledge makes me feel confident that everything is being repaired or serviced correctly. Great service! is being repaired or serviced correctly. Great service! More

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U guys are the best I really don't like to go to any others we've had to use other mercades on our road trips they just don't measure up the work on my van is as well done and I have to argue to get thi others we've had to use other mercades on our road trips they just don't measure up the work on my van is as well done and I have to argue to get thing done they never want to listen when I come to u guys I don't leave feeling frustrated or up set truly Desmoines Mercades is the best always to offer a helping hand and always listening to what I say is going on with the vans great job guys keep it up Thank u so much Debra and Britt Pratt More

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I had excellent service. My service manager was beyond excellent! A loaner was provided. The length of time was very good. My service manager was beyond excellent! A loaner was provided. The length of time was very good. More

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