33 Reviews
Write a ReviewDealership Experience
2 yrs, 11 mos
Languages Spoken
English
33 Reviews of Molly Varns
October 05, 2023
I came to service to find out that my vehicle is no longer covered through the original 36 month manufacture warranty and that I had some out of pocket expenses to pay .. Brandon in the Finance dept he longer covered through the original 36 month manufacture warranty and that I had some out of pocket expenses to pay .. Brandon in the Finance dept helped me with an extra 3 years extended coverage for possible future repairs !! Tier 1 store all day long !! More
Other Employees Tagged: Brandon Hinton
September 17, 2023
Starling is a great dealership to deal with. Brahim our sales man a 10 plus. He is always willing to work with us and meet our needs. We have purchased 4 cars from him. I can’t thank him any mor Brahim our sales man a 10 plus. He is always willing to work with us and meet our needs. We have purchased 4 cars from him. I can’t thank him any more. More
Other Employees Tagged: Brahim Aboujja, Craig Robertson , Ibrahim Aburayyan
August 17, 2023
I had never visited this dealership before but I was in the market for a new truck and decided to give them a try, I’m glad I did! I dealt with Jack my salesman who was very knowledgeable about the vehicl the market for a new truck and decided to give them a try, I’m glad I did! I dealt with Jack my salesman who was very knowledgeable about the vehicles he was selling and an absolute pleasure to deal with, which is a welcome change. I took a few days to finally decide and when Jack wasn’t available I dealt with John another salesman who was also excellent and knowledgeable. When I finally decided to purchase the vehicle I also had a conversation with John in finance who was also a nice guy and knew his job very well. The entire purchasing experience was excellent and no stress whatsoever, which is not usually the case when purchasing a new vehicle. After purchasing the vehicle I decided to order a bed cover from GMC, it arrived in two days and I had the dealership install it to save me the time. It was a very difficult install as it was a new model, electric and terrible instructions, however the mechanic Tim came out and introduced himself to me after the install and explained a few issues he had but assured me that if I wasn’t happy he would be glad to fix anything so after speaking with the manufacturer and having them send me better instructions and tips, I decided to have Tim take another look at it, he gave me his cellphone number to forward all information and was extremely thorough and an absolute pleasure to deal with, he was so enthusiastic about getting it right and making me happy, great guy!! Finally I want to say that Molly in dealer services also went above and beyond in making me happy with setting me up with loaners twice while this installation was being taken care of, and again she was an absolute delight to deal with and nothing was to much trouble!! Truly exceptional dealership with incredible customer service, I look forward to maintaining my truck with them and purchasing more vehicles moving forward. I have purchased many many new vehicles and have to say that this was one of the best experiences I’ve ever had, and I’m not easy to please! More
Other Employees Tagged: Jack Hine, John Hobson , Ibrahim Aburayyan, Tim (mechanic)
June 29, 2023
Nice job without any issues. I appreciate the dealer giving me a ride down the street to wait. I appreciate the dealer giving me a ride down the street to wait. More
Other Employees Tagged: Adam Richey, David Benjamin , Orlando Acevedo, Kevin Fonseca, Lisa Gardini, David Roman
June 16, 2023
Everyone has been really nice with every interaction I've had at this dealership; from sales to service appointments. Definitely a step above other dealerships! Molly Varns is the best and makes sure everyth had at this dealership; from sales to service appointments. Definitely a step above other dealerships! Molly Varns is the best and makes sure everything is taken care of for you! More