Mitch Roberts
Mitch Roberts at Newton Nissan

Mitch Roberts | Page 4

Assistant Service Manager

Newton Nissan

1461 Nashville Pike
Gallatin, TN 37066

4.5
89 Reviews

Mitch is originally from Atlanta, GA, but loves living in Tennessee. In his free time, he enjoys spending time with his family and going to the lake!

4.5

89 Reviews

Write a Review

89 Reviews of Mitch Roberts

April 13, 2019

Dealership Rating
Employee Rating

Why go anywhere else? This dealership has the most non-pushy totally knowledgeable and most professional workers my husband and I have ever known! Up front; no rhetoric; More

by Queen Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew McSwain , Samson Huy, Greg Weir

March 30, 2019

Dealership Rating
Employee Rating

Scheduled simple service waited for 3 hours Scheduled simple service which service rep told me shouldn’t take much time (less than an hour). Made a schedule at 8am on Saturday. To schedule at More

by shtreber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: David Stone, Dave Daniels, Chip Smith , Dalton Clark, Richard Grenamyer, Trace Henson, Todd Yates, I don’t know the name

Apr 02, 2019

Newton Nissan responded

Hi there, Thank you for taking the time to share your feedback with us. We are very sorry that you had to wait a very long time for your service appointment, and that you were never updated as to the status of your vehicle during the wait. I understand that you spoke with our General Manager, Ryan Martin, and that he apologized and also offered you a free maintenance package for two years if you decide to come back in. Additionally, we have discussed the issues you raise with our team to prevent them from happening again. Thank you again. We wish you all the best and are always here to help! Sincerely, Katie R.

March 17, 2019

Dealership Rating
Employee Rating

It was great!!! The service people are very friendly and helpful. They want to do the best for the people and the vehicles. They are kind and are concerned about you More

by Taylor,Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Stone, Dave Daniels , Dalton Clark, Todd Yates

February 07, 2019

Dealership Rating
Employee Rating

Mitch Roberts is the BEST!! And so is NEWTON NISSAN!!! Love this dealership service department but everyone is so friendly from front to back. Waiting area is very comfortable and I like that you can watc More

by Nissan1975-2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 25, 2019

Dealership Rating
Employee Rating

Best service advisor Mitch always goes above and beyond every visit. I highly recommend him at Newton Nissan. He’s very friendly and knowledgeable as well. Ask for Mitch y More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 22, 2019

Dealership Rating
Employee Rating

Excellent Zachary Newton and Justin George were great to work with. They have both gone out of their way to make my experience great. Not sure if another dealer More

by grumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Davis, Justin George, Zachary Newton

January 04, 2019

Dealership Rating
Employee Rating

2 cars in 3 months. Robert Thomas did everything he could to get me into a new car with not so great credit. I got a car in October and then realized I needed something b More

by Kali86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Thomas, Josh Vinkler

November 03, 2018

Dealership Rating
Employee Rating

One very pleased coustomer! We originally went to Newton Nissan for some issues for a car that had been in an accident. When it could not be fixed Mitch Roberts in Service worked More

by Ann280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Tice, I can’t right off hand remember the finance gentleman’s name BUT he was efficient and very knowledgeable ,

October 03, 2018

Dealership Rating
Employee Rating

Family No matter from the salesman to the shop they do all they can to make you feel like you are part of the family. If you want a true deal and honesty thi More

by Chad&Rebacca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Clark, Daryl Oldfield , Brandon Benderman, Dalton Clark, Alex Davis, Josh Vinkler

September 22, 2018

Dealership Rating
Employee Rating

Excellent very professional and knowledgeable Entire staff very professional and knowledgeable. Very easy to purchase a vehicle when the salesman listens and hears the client. I noticed team pl More

by Thorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Clark , Brandon Benderman, Hunter Green, Dave Holle

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