Michael Terzo
Michael Terzo at Napleton Hyundai of Carmel

Michael Terzo | Page 2

General Manager

Napleton Hyundai of Carmel

4200 E 96th St
Indianapolis, IN 46240

not yet
rated
19 Reviews
not yet
rated

19 Reviews

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Dealership Experience

3 yrs, 4 mos

Languages Spoken

English English

19 Reviews of Michael Terzo

September 02, 2020

Dealership Rating
Employee Rating

Sales team worked with me to get me the price and monthly payment I needed, they addressed any issues I had quickly and didn’t pressure the sell More

by Wiseguy65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Schrum

August 11, 2020

Dealership Rating
Employee Rating

Domenic was very amazing and provided very accurate information for my vehicle key also gave me the best deal I went and shopped at five different stores and he was the lowest by far please go see Dome More

by ChevyMan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 07, 2020

Dealership Rating
Employee Rating

Great service throughout the whole sales process. Finance dept was great to work with and everything was as advertised. Sales Groupon worked as a team and delivered great service More

by Kirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janae Andrews, Mark Sidey , Linda in Finance

Aug 11, 2020

Napleton Hyundai of Carmel responded

We're glad to hear our Staff took such great care of you, Kirk! We hope we can continue to be of service to you down the road!

Aug 11, 2020

Napleton Hyundai of Carmel responded

Thank you so much for sharing your recent experience with us, Kirk! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

May 13, 2020

Dealership Rating
Employee Rating

Unethical business practices Don't believe any of prices that they advertise on their website and tell you over phone/email/text are correct, until you make the trip to the dealer More

by carguyindy
Customer Service
Friendliness
Price
Recommend Dealer
No
May 27, 2020

Napleton Hyundai of Carmel responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (317) 669-0115 and we will do our best to make this better.

May 07, 2020

Dealership Rating
Employee Rating

DO NOT PURCHASE FROM THEM! Spoke to a sales person on Wednesday told them we would be driving 2 1/2 hours to see a Honda CR-V and had money down and a check from our bank. Wanted to make sure the car was More

by meaganmoats
Recommend Dealer
No

February 27, 2020

Dealership Rating
Employee Rating

Love this placeLove Naplton Can’t wait for my next oil Love this place Love Naplton Can’t wait for my next oil change Only took 30 mins Very happy with the team Sending friends and family in this w More

by Longshank
Recommend Dealer
Yes
Feb 29, 2020

Napleton Hyundai of Carmel responded

We're glad to hear that everything was completed quickly and to your satisfaction. If there is anything else we can do for you, please don't hesitate to reach out to us. Take care!

December 30, 2019

Dealership Rating
Employee Rating

Great staff The entire staff from sales to service has been such a pleasant experience! I would never go anywhere but Napleton Hyundai!! Thank you guys so much! More

by rond3131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2019

Napleton Hyundai of Carmel responded

Thank you so much for leaving a review! We’re so glad you had a positive experience. We strive for excellence. Please let us know how we can help with your vehicle needs. Happy New Year!

December 18, 2019

Dealership Rating
Employee Rating

I worked with Janae Andrews and it was an excellent experience. She is so good to work with. I was reffered to see her and she lived up to everything i was told. Go see her More

by tiffanycrable81
Recommend Dealer
Yes

Other Employees Tagged: Janae Andrews, Ron Davenport

Dec 21, 2019

Napleton Hyundai of Carmel responded

We are so glad you had an excellent experience! Thank you for leaving Janae such a great review. Please let us know how we can help you with your future vehicle needs. Happy Holidays!

December 14, 2019

Dealership Rating
Employee Rating

I have wonderful 5 star dealership & service center here at Napleton Hyundai-Genesis in Carmel. Phenomenal sales & services team. Janae Andrews-Sales is fantastic. This dealership is highly recommended for More

by JRB
Recommend Dealer
Yes

Other Employees Tagged: Janae Andrews, Mark Sidey

Dec 14, 2019

Napleton Hyundai of Carmel responded

Thank you so much for taking the time to leave a review. We appreciate your business and your loyalty with purchasing 2 vehicles from us within the last 5 years!

2

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