good service,friendly,nice speak ,patient ,but little
wait for get my new car
Thank you and have a great day
wait for get my new car
Thank you and have a great day
More
by lanlam77
Verified Customer
Verified Customer
Nov 21, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words and feedback! We're glad to hear you had a positive experience with our service. We apologize for any wait time, and we'll continue to work on improving your experience in the future. Have a fantastic day!
Service was good and fine fast Anthony really good worker
I definitely will go back
I definitely will go back
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by antionio_ramirez1979@yahoo.com
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Anthony
Nov 10, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your kind words! We're thrilled to hear about your positive experience with our service and Anthony's exceptional work. We look forward to welcoming you back soon!
Julie Canales is a gem of an employee and always makes me
feel like my goals are her priority.
feel like my goals are her priority.
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by vadilisi
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We greatly appreciate your kind words about Julie Canales! Providing exceptional service and making your goals a priority is what we strive for. If you ever have more automotive needs or questions in the future, please feel free to reach out. Your satisfaction is important to us!
We were shown everything we wanted.
He worked on pricing with us. He was very respectful and kind. This was the best car buying experience because of him.
He worked on pricing with us. He was very respectful and kind. This was the best car buying experience because of him.
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by ritteramanda0202
Verified Customer
Verified Customer
Nov 05, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for your wonderful feedback! We're delighted to hear that you had the best car buying experience with our team, and we appreciate your kind words about our respectful and kind service. Your satisfaction is our goal, and we're here to assist you with all your automotive needs.
I don’t like there service they don’t offer anything for
customer not even shulle I like Honda world in Downey the service
customer not even shulle I like Honda world in Downey the service
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by samirsalloum1012345312
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2023 -
Norm Reeves Honda Superstore Cerritos responded
I'm sorry to hear that you didn't have a positive experience with our service. We appreciate your feedback and will continue working to improve our services to better meet our customers' needs.
Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
Me gusta que son amable y yo aveces no tengo cita y
tratan de ayudarme
tratan de ayudarme
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by alimuyz111a0341
Verified Customer
Verified Customer
Service Price Transparency
Nov 05, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We appreciate your kind comment and loyalty. We're always here to help, thank you for choosing us!
Everything was pleasant and polite with Honda Personnel
greeting me when I first arrived/drove up with how can I help you and are you working with someone.
greeting me when I first arrived/drove up with how can I help you and are you working with someone.
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by dfspikes@lasd.org
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Thank you for sharing your positive experience with our Honda team. We're pleased to hear that you had a pleasant and polite interaction. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business!
I like this dealership.
It’s close to where I live and very convenient. Good sales staff.
It’s close to where I live and very convenient. Good sales staff.
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by Adrian
Verified Customer
Verified Customer
Oct 24, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Adrian, we appreciate this wonderful feedback and 5-star rating. Please reach out if we can assist you again!
Excellent service, well customer met all my needs and
made things happen. Will recommend them.
made things happen. Will recommend them.
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by jeaneth_aguirre89
Verified Customer
Verified Customer
Oct 24, 2023 -
Norm Reeves Honda Superstore Cerritos responded
We're pleased to know that our team provided you with excellent service and met all your needs effectively. Thank you for considering us for recommendations. If you have any more automotive needs or questions in the future, please don't hesitate to reach out. Your satisfaction is important to us.
My sales person Mazen Abdeh and finance person were good,
although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday,
although they input a fake email address for me that wound up causing some complications later. I bought the car on Saturday, drove if home saturday, moved it across the street Sunday, and to my daughters preschool Monday where it broke down apparently now from a bad battery. Even after buying the extended warranty and service both roadside assistance and service center wouldn't do anything to help. Saying the certified preowned car was over the milage the responded to or that it wasn't in the system. Was finally puti n touch with Kevin Harris by Mazen, who then just said there was nothing they could do to help because I bought the car on a weekend and it wouldn't be processed till end of day Monday at the earliest but if I got the car to tge dealership they would look at it. After 3hrs of going back and forth to all the people on the paperwork I just filled out Saturday and am paying for I called my insurance and they sent a tow truck for the car.
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by Wsteinriede
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2023 -
Norm Reeves Honda Superstore Cerritos responded
Response: We apologize for the inconvenience you experienced with the email address and the issues with your certified pre-owned car. We take your feedback seriously and would like to speak with you about your experience. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.