Matthew Phillips | Page 5

Like some people, my wife and I don't enjoy the whole process of buying a care from a dealer. The inevitable use of the car salesman playbook, from trying to get on top of you by immediately making you a process of buying a care from a dealer. The inevitable use of the car salesman playbook, from trying to get on top of you by immediately making you aware of how much they know and you don't, or by dividing and conquering, so much so that the manipulative experience is so oily that you can't wait to get home and take a shower. We even took to renting from time to time because it was so hassle-free by comparison. Enter Matt Phillips. He helped us look at a Range Rover a few years ago, and even though we didn't pull the trigger then, we thought of him immediately when we felt forced to have to confront the otherwise sleazy world of car buying. So we went in and sure enough he was there to help us get exactly what we wanted. Matt was great. My wife kept saying, couldn't he find something else to do, since he was so nice, friendly, helpful, easy, and unsalesman-like. No browbeating, no pressure, no shmooze, no shtik. We were so happy with how easy he made it to get a car this time, that we've already contacted him about upgrading one of our other cars. Great experience. No hassle, just very happy results getting the car we always wanted. In fact, we got much more than we ever expected to get. What a pleasant surprise! More

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Matt Phillips was great! He was attentive and detail oriented with my many questions regarding my 2009 Range Rover Sport. He was extremely patient with my request to test drive a couple of Range Rovers oriented with my many questions regarding my 2009 Range Rover Sport. He was extremely patient with my request to test drive a couple of Range Rovers before making my decision. Once financing was figured out Matt did his best to make sure I got my new car as soon as possible. Great Experience. Anthony Carbone was also Great! He worked on my financing and was able to get a great rate. He was patient and honest with the options moving forward regarding financing. I am now in my Range Rover Sport because of Anthony's hard work making sure I was paying a price that would be comfortable for me. All in All, a great experience. I will be bringing my car in for service this week as I am having a few issues. I spoke with Pat yesterday, who was enthusiatic to fix the problems I am having. I can only hope the service department will be as great as Matt & Anthony. More

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We had a test drive in a dealership closer to our home but ended up buying from your dealership for a few reasons. First, you had a much better selection which got us out to the dealership. Second, Matt w but ended up buying from your dealership for a few reasons. First, you had a much better selection which got us out to the dealership. Second, Matt was a pleasure to work with. And third, for service you offer to pick up the car, fix it, and return it with a loaner to drive while we wait. When Matt was out on a call when I came to pick up the car, two others at the dealership helped complete the transaction and they were very friendly and professional. All in all, an extremely positive experience. Thank you. More

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I had an extensive test drive with my salesman, Matt Philips, before I purchased my new LR4. Matt's extensive knowledge of the vehicle was most valuable in making a decision to purchase my new vehicl Philips, before I purchased my new LR4. Matt's extensive knowledge of the vehicle was most valuable in making a decision to purchase my new vehicle. The dealership provides outstanding service and appears from a consumer's prospective to be a well run organization. It is my second Land Rover, I have never been happier with a vehicle as I am with the landRover. The vehicle is well constructed, runs great and fun to drive. I expect to be a Land Rover owner for many years. More

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Respect, knowledge and class. These are the attributes I look for in a dealership and as a new cutomer to Land Rover / Jaguar of Sudbury I've found they deliver them in spades. Working with Matt Phillips look for in a dealership and as a new cutomer to Land Rover / Jaguar of Sudbury I've found they deliver them in spades. Working with Matt Phillips and Ben Muenzberg on the purchase and delivery of my CPO 2008 Range Rover Sport was the most staright-forward, lowest pressure sales experience I've been a part of to date. Matt and Ben were both incredibly knowledgeable of all inventory on the lot, Land Rover / Jaguar or other, which made the test driving (which I did a bunch of) and selecting that much more fun and enlightening. It's amazing some of the features these guys clued me into on these trucks. Having now had the Rover in for its first service I can say that working with Patrick Higgins has been a continuation of the professionalism I've come to expect from these guys. Always prompt with an update, willing to work through even the most mundane logistical details and exceedingly courteous. Having a dealership that provides both pickup and drop-off of your vehicle while providing you with a loaner as well is a new experience for me and one I very much appreciate!! I've been out of town for business recently and Patrick arranged to have the vehicle picked up while I was away and delivered back before I got home. Doesn't get much better than that! I have a short fuse for high pressure sales tactics and for people who I feel are "gaming" me. I generally don't deal with them as a rule. This is a dealership that respects both the value of my time ane me as a person. They treat me with class and they know their product. Can't do it much better in my book! This is what earns loyalty. Keep it up. More

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We have owned 2 range-rovers , 3 landrover discoverys, an lr3 , a sport , and a new sport on the way. 8 cars in total ! Beginning with the appreciation from dealer to customer and vice -versa we ha an lr3 , a sport , and a new sport on the way. 8 cars in total ! Beginning with the appreciation from dealer to customer and vice -versa we have never seen a reason to shop or service cars elsewhere. Tom and Matt have been a delight to work with for service and sales . Keep up the good work! Happy holidays , Caren Stanley More

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I can honestly say that the purchase of my new range rover that there was no pressure to make the sale and working with Matt Phillips was truly a pleasure. He took the time to ensure that I fully unders rover that there was no pressure to make the sale and working with Matt Phillips was truly a pleasure. He took the time to ensure that I fully understood the operation of the SUV. When I am in the market for my next Range Rover,I hope Matt is there. More

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Matt went beyond the call of duty for our first Land Rover purchase. He even came in on his day off so we could bring home our vehicle on the day our schedule would allow us to! Matt will definately be Rover purchase. He even came in on his day off so we could bring home our vehicle on the day our schedule would allow us to! Matt will definately be getting our business in the future and anyone looking for a LR or a RR we will be sending his way. Car buying can be such a drain sometimes but Matt made it actually enjoyable this time around! Thanks Matt! More

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We have had our Land Rovers serviced at Land Rover Sudbury for years now, and we knew that when we were ready to buy a new one, we would buy it from here. We have dealt with Matt Phillips on and off Sudbury for years now, and we knew that when we were ready to buy a new one, we would buy it from here. We have dealt with Matt Phillips on and off for the last year, exploring various options on a new car, until we were finally ready. Matt was attentive, knowledgeable, courteous, professional and just plain nice throughout the whole process, which ended with us receiving the perfect car today. Above all, Matt has been patient with us, which is something you don't often find at a dealership. We will be lifelong customers. Thanks Matt!!! More

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I got my last car here and just got my new one. Great service. The transaction was relatively seemless (the car I wanted at first we found out was already sold, but wasn't transported yet). I would defin service. The transaction was relatively seemless (the car I wanted at first we found out was already sold, but wasn't transported yet). I would definitely go here again. More

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