Matthew Kline
Matthew Kline at Herb Chambers Lexus of Sharon

Matthew Kline | Page 17

Service Consultant

Herb Chambers Lexus of Sharon

25 Providence Hgy
Sharon, MA 02067

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5.0
272 Reviews
5.0

272 Reviews

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272 Reviews of Matthew Kline

September 23, 2023

Dealership Rating
Employee Rating

I got my timing belt and water pump replaced. Matt k. And Mark F. Were super friendly and very helpful. I will be returning here for my car maintenance in the future. More

by Rich.R
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Forcucci

Sep 25, 2023

Herb Chambers Lexus of Sharon responded

Rich, it's great to know that Matt and Mark provided you with such a positive experience at Herb Chambers Lexus of Sharon. We look forward to seeing you for your future car maintenance needs! Safe travels until then!

September 19, 2023

Dealership Rating
Employee Rating

Polite and professional service provided by knowledgeable and well trained Service Advisor. Would recommend Matt without hesitation. More

by gibeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Herb Chambers Lexus of Sharon responded

We're delighted to know that Matt and our team at Herb Chambers Lexus of Sharon provided you with professional service. Thanks for your recommendation!

September 16, 2023

Dealership Rating
Employee Rating

Good service. 90 minute wait time. I went upstairs and wait st the lounge and browse new car in the showroom. More

by Singhjimbo401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Herb Chambers Lexus of Sharon responded

We're glad to know you enjoyed our service and showroom at Herb Chambers Lexus of Sharon. We appreciate your patience during the wait time, and we hope to see you again down the road.

September 15, 2023

Dealership Rating
Employee Rating

Valet pick up and delivery are fantastic! Service people extremely helpful. Only negative is that whenever I have service done my "auto" headlights feature is always off when my car is return More

by deniseor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Herb Chambers Lexus of Sharon responded

Hi Deniseor - Thank you for the 5 star rating. Please contact us at your convenience to go over the auto headlight feature on your vehicle. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

Sep 20, 2023

deniseor responded

I've already fixed the auto adjust. I just don't see any reason for them to have to touch it at all when I have service work done.

September 11, 2023

Dealership Rating
Employee Rating

I get excellent service. . Matthew took the time to answer my questions. I enjoyed my cappachino. She always make you feel special. Kudos. More

by Judego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Coffee attendent

Sep 12, 2023

Herb Chambers Lexus of Sharon responded

Judego, we're delighted to know that Matthew and the team at Herb Chambers Lexus of Sharon were able to provide you with excellent service. We hope your cappuccino was as enjoyable as your visit!

September 09, 2023

Dealership Rating
Employee Rating

When I arrived I felt welcomed and the whole experience was pleasant, would go back. Service advisor was very helpful as well. More

by Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Herb Chambers Lexus of Sharon responded

We're glad to know you felt welcomed and had a pleasant experience at Herb Chambers Lexus of Sharon. Our team is always here to help, so don't hesitate to come back if you need anything else!

September 08, 2023

Dealership Rating
Employee Rating

Not happy with the communication from service person and got delayed to my work. I have told when I pulled in my car for service . I was promised that it will take up to 60 mins with our car wash and it g More

by Anandan Palani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Herb Chambers Lexus of Sharon responded

Hi Anandan - Sorry we weren’t able to meet the time we promised. It is certainly not our intention to waste your time. Thank you for your business. Sincerely, Johnny Dang - General Manager

September 08, 2023

Dealership Rating
Employee Rating

Each step From driving my car in to service area through to driving out Was professionally handled excellent service More

by PAULA COCCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2023

Herb Chambers Lexus of Sharon responded

Paula, we're glad to know you had a smooth and professional experience at Herb Chambers Lexus of Sharon. We appreciate your feedback on our service department!

September 05, 2023

Dealership Rating
Employee Rating

The service was very organized. They expected me . They explained exactly what services would be provided. The service rep, Matt was very professional. More

by annekmahaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Herb Chambers Lexus of Sharon responded

Anne, we're glad to know you had a well-organized and professional experience with Matt at Herb Chambers Lexus of Sharon. Thanks for sharing your feedback!

September 04, 2023

Dealership Rating
Employee Rating

Showed up with no appointment and was taken care of quickly and effeciently. Great service More

by Permmal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Herb Chambers Lexus of Sharon responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back!

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