74 Reviews
Write a ReviewDealership Experience
10 yrs, 10 mos
Industry Experience
27 yrs, 9 mos
74 Reviews of Matt Austin
January 30, 2024
Courteous, professional and knowledgeable staff. Clean facility with great amenities. All of my service needs are done at this dealership and I would definitely recommend them to family and friends. Clean facility with great amenities. All of my service needs are done at this dealership and I would definitely recommend them to family and friends. More
Other Employees Tagged: Matt Austin
January 30, 2024
Very efficient. Customer service and communication were excellent. Matt was great to work with and I appreciate his kindness! Customer service and communication were excellent. Matt was great to work with and I appreciate his kindness! More
Other Employees Tagged: Matt Austin
January 30, 2024
Service took a very long time, but Matt was communicative. Another customer had her 'service dog' (which she openly admitted wasn't actually a certified service dog) in the waiting room and it communicative. Another customer had her 'service dog' (which she openly admitted wasn't actually a certified service dog) in the waiting room and it was invading other customers' space, getting in their faces as they tried to eat and turning over cups of coffee. Please try and screen things like that better. More
Other Employees Tagged: Matt Austin
January 29, 2024
I went to get headlight installed. Left and the skid plate came from under my car. I brought it back twice because the skid kept coming off. I was told they would order the part and ca Left and the skid plate came from under my car. I brought it back twice because the skid kept coming off. I was told they would order the part and call me. I called and a month passed. My husband called to call to get results. I'm shorting the story for space and time More
Other Employees Tagged: Matt Austin
January 28, 2024
I have been using synthetic oil in my vehicle and synthetic blend was used without asking which I would prefer. I would not want to use anything but all synthetic oil . synthetic blend was used without asking which I would prefer. I would not want to use anything but all synthetic oil . More
Other Employees Tagged: Matt Austin