Martin Quinones | Page 55

Gates truly does get it Once again Gates delivered an experience like not other. From start to finish Ryan LaPierre and crew made the car buying task a breeze. There was no p Once again Gates delivered an experience like not other. From start to finish Ryan LaPierre and crew made the car buying task a breeze. There was no pressure during this process and they had a variety of inventory to choose from. Martin provided a thorough explanation of the vehicle's amenities and made himself available for any follow up question we may have had. In the end.....Gates truly does "get it" when it comes to customer service. ~Fred More

Report | Print

Purchase of a used Cadillac Martin Quinones was my Sales Representative. My situation is such that I lost my job late last year. Therefore, I couldn't afford the payments on Martin Quinones was my Sales Representative. My situation is such that I lost my job late last year. Therefore, I couldn't afford the payments on a fully loaded '14 Ford Explorer Sport , which I had purchased out of state. The embarrassment of having to explain this to a Sales Rep was something that I was not looking forward too. I expected a pleasant thank you and 'we will see you later'. However, I'm pleased to say, that this was not the case with Martin. In fact, ALL of the employees and management at Gates treated me as if I was the most important person on the face of the earth. Coming from a service industry and having been employed at some very high profile facilities, I can tell when someone is 'lipsyncing' concern for a customer. Martin and Gates thou, truly stand behind their expressions of care. He (and others) went above and beyond to get me into a car, despite my financial status . Upon their recommendation, they were able to put me into an '08 Cadillac CTS AWD, which is reliable, stylish and in terrific condition. My extremely positive experience hasn't stoped with my purchase. Rather, if anything, it has only grown and is now being shown by Jeana in the Service Department. When I have brought the car in for regular service, I am treated like royalty. In short, I'm have never been treated with such compassion and understanding by an auto dealership. When my financial situation improves, my next car purchase will be from Gates, where I (or you) come first ! More

Report | Print

Good experience Martin was very helpful and clear in his description of the safety features of the Rogue which I purchased and I feel really comfortable and safe dri Martin was very helpful and clear in his description of the safety features of the Rogue which I purchased and I feel really comfortable and safe driving my car. More

Report | Print

Got want I wanted at a very fair price Martin is excellent at what he does. I was all over the place regarding what car I might want to purchase and he was not only patient but asked all th Martin is excellent at what he does. I was all over the place regarding what car I might want to purchase and he was not only patient but asked all the right questions to help me make my decision. The negotiation process was transparent and fair. I recommend Gates GMC Buick Nissan and Martin Quinones in particular with no hesitation. More

Report | Print

Great sales experience Martin worked hard to get me the vehicle that I wanted with all the features and accessories I requested. I would highly recommend him and Gates GMC f Martin worked hard to get me the vehicle that I wanted with all the features and accessories I requested. I would highly recommend him and Gates GMC for new vehicle purchases. More

Report | Print

Great Experience Martin and the team at Gates were outstanding to work with! I would highly recommend the Gates team they were very professional, fair and a pleasure Martin and the team at Gates were outstanding to work with! I would highly recommend the Gates team they were very professional, fair and a pleasure to work with. More

Report | Print

Thank you They did an excellent job and made the purchasing process easy and without pressure. Wouldn't hesitate to buy from them again. Thank you for all your They did an excellent job and made the purchasing process easy and without pressure. Wouldn't hesitate to buy from them again. Thank you for all your help More

Report | Print

Great and fast service! Martin was very patient and helpful in assisting me with the process. I leased a Nissan Pathfinder 2015. Being that this was my first time leasing, I Martin was very patient and helpful in assisting me with the process. I leased a Nissan Pathfinder 2015. Being that this was my first time leasing, I was a little nervous...he answered all of my questions and was very calm and professional at all times. He even came into the dealership on his day off to accomodate me. We kept communicating throughout the day to expedite the process for when I arrived to finalize the deal. Nick was fast and professional with the financing piece. Overall a smooth process! More

Report | Print

Quick and easy I just purchased my second car from Gates, it was one of the fastest and easiest processes I have been through. Martin was very helpful and accomodat I just purchased my second car from Gates, it was one of the fastest and easiest processes I have been through. Martin was very helpful and accomodating. More

Report | Print

Great Work Great experience, always a pleasure. My family has been coming here for years and we are now on our 6th Sentra! Thanks to all the sales staff making m Great experience, always a pleasure. My family has been coming here for years and we are now on our 6th Sentra! Thanks to all the sales staff making me feel at home. It was my first time working with Martin and he was great, along with Nick and Jake helping me with my paperwork! I highly recommend this dealership to anyone. More

Report | Print