Mark Venti
Mark Venti at Hennessy Porsche North Atlanta

Mark Venti

General Manager

Hennessy Porsche North Atlanta

990 Mansell Rd
Roswell, GA 30076

4.4
120 Reviews

Quite uncommon in this day and age, I am a native to Georgia. Raised by a Military Father and School Teacher Mother I am guided by uncompromising principles. My high quality upbringing paired with over 25 years of Luxury Automotive Experience makes exceeding your expectations of integrity, competence, and sincerity come naturally. The entire staff and I are passionately committed to providing a unique and enjoyable experience. Thank you for considering Hennessy Porsche to serve your automotive needs.

4.4

120 Reviews

Write a Review

Dealership Experience

19 yrs, 9 mos

Industry Experience

28 yrs, 11 mos

120 Reviews of Mark Venti

March 25, 2024

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Employee Rating

Awful service. GM clearly does not care as he has totally incompetent folks working in customer facing service positions. I have never had a problem with any More

by Happy Monday
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Richardson

December 15, 2023

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Hennessy Porsche is an unquestionably one of the very best car dealerships. The sale staff, service consultants and techs are first class. Everyone wants to help. I have purchased at least 7-8 cars from More

by Psycho57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike McPherson, Joel Hughes, Steve Richardson, Emerson Knauss , Fred Cunningham is the best tech in the business!

Dec 26, 2023

Hennessy Porsche North Atlanta responded

Wow -- it is a true honor to read this feedback from you! Our entire staff aims to deliver and be the best there is in the industry. Thank you for placing your trust in us and being a member of our Hennessy Porsche Family! Sincerely, The Hennessy Porsche North Atlanta Team

October 26, 2023

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Have bought multiple cars from Hennessy. Truly a personal and professional experience. I have been a Porsche aficionado since the 1980s. Realizing the experience of purchasing a new 911 o More

by smlong3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike McPherson, John Sargent , Tommy Purcell

Oct 26, 2023

Hennessy Porsche North Atlanta responded

Wow -- we are truly elated to read this feedback from you and appreciate hearing about your dedication to the brand! We are honored to have provided you with an exceptional 911 purchasing experience -- this is the Hennessy way. Congratulations, and thank you for choosing us! Sincerely, The Hennessy Porsche North Atlanta Team

October 04, 2023

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Excellent experience all the way around. Most knowledgeable and professional team in Atlanta and this is the 7th vehicle I have purchased from Hennessy Porsche. More

by heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Hennessy Porsche North Atlanta responded

Heather, we are ecstatic upon reading that your 7th purchase with us was another excellent experience all around! We are truly grateful for your high remarks about our staff, as we always aim to deliver the best service around. Congratulations! We look forward to serving you for many years to come. Sincerely, The Hennessy Porsche North Atlanta Team

October 02, 2023

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Horrendous experience and constant run around for a simple warranty cancellation. I requested a cancellation of an extended warranty and followed all instructions provided. So far 3 weeks after the d More

by ESPDist
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Recommend Dealer
No

October 01, 2023

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Very attentive. Amazing people putting customers first. Dedicated to delivering outstanding service. Highly skilled professionals. More

by Harry.Roegner
Purchase Time
Recommend Dealer
Yes
Oct 04, 2023

Hennessy Porsche North Atlanta responded

Putting our customers first truly is the Hennessy way. Harry, we are honored to have provided you with attentive, dedicated, and outstanding service. Thank you for leaving this review, for your high remarks about our staff, and for choosing Hennessy Porsche North Atlanta!

May 31, 2023

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Great group of people at Hennessy Porsche. I have purchased several times there with the same perfect experience. More

by hammer
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2023

Hennessy Porsche North Atlanta responded

We appreciate your 5-star feedback. It's wonderful to hear that you've had another perfect pruchase experience with us; we look forward to serving you with the same level of excellence for years to come! Sincerely, The Hennessy Porsche North Atlanta Team

May 30, 2023

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Worst car buying experience ever in over 50 plus years of purchasing vehicles. I have left 3 messages on Mark Venti's the General Managers voice mail and he has yet to return any of my phone calls since I to More

by bobbysaul1
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Jun 14, 2023

Hennessy Porsche North Atlanta responded

Thank you for taking the time to share your feedback regarding your recent car buying experience. We sincerely apologize for the inconvenience and frustration you encountered during this process. We strive to provide excellent service to all our customers, and we regret that we fell short of your expectations. We understand your disappointment in the lack of responsiveness from your salesman, Sam. It is unacceptable that you did not receive a timely response to your inquiries. We will address this issue internally to ensure that our communication channels are improved, and our team members are more accessible to our valued customers. Regarding the delivery process and the requirement of a wet signature on premise, we apologize for any confusion or inconvenience caused. We acknowledge that our procedure may not have aligned with your previous experiences, and we apologize for any inconvenience caused by this miscommunication. We will review our processes to ensure clarity and better accommodate our customers' preferences in the future. Additionally, we apologize for the lack of follow-up after you took delivery of your new Macan. Our team should have been in touch to ensure your satisfaction and address any concerns or questions you may have had. We will investigate why the appropriate follow-up was not provided and take the necessary steps to prevent such oversights in the future. We value your feedback and appreciate you bringing these matters to our attention. We are committed to learning from this experience and making the necessary improvements to provide a better car buying journey for our customers. If there is anything further we can assist you with or if you would like to discuss your experience in more detail, please feel free to reach out to us directly. We would be more than happy to address your concerns personally. Once again, we apologize for the inconvenience and thank you for bringing these issues to our attention. Sincerely, The Hennessy Porsche North Atlanta Team

Jun 15, 2023

bobbysaul1 responded

I appreciate Mark Venti reaching out to me after the fact. I undertand he was away from the store after my delivery and had not had a chance to return any of my calls. He was very professional. apoligetic and straight forward with me in reference to my car buying experience. This is my 4th Porsche and I would do business again with Mark. just not with the salesman Sam that I dealt with!

May 16, 2023

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Abraham Caracheo is simply the best salesman I’ve ever had the pleasure of working with, of any dealership, any brand! This makes the 4th car I’ve bought from him, and I am always impressed with his knowl More

by SpookyKero
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 19, 2023

Hennessy Porsche North Atlanta responded

We greatly appreciate your kind words and continued loyalty, and we're delighted to have Abraham Caracheo as part of our team at Hennessy. His dedication to ensuring your satisfaction, extensive knowledge of our cars, and commitment to transparency are qualities we strive for in all our salespeople. We're glad Joel Hughes has been consistently responsive and helpful on the service side as well. Thank you for your high remarks and recommendation; we look forward to assisting you with your next car purchase! Sincerely, The Hennessy Porsche North Atlanta Team

April 16, 2023

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Mike is a fellow enthusiast who cares and is knowledgeable about Porsche. He's passionate about cars, both personally and professionally. His mastery of Porsche's many options and ordering proce More

by will4444
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2023

Hennessy Porsche North Atlanta responded

Will, we truly appreciate you taking aside time to leave Mike a recommendation as well. We're thrilled to hear that he provided you with great service and that you found his brand/process knowledge invaluable. Mike's customer service truly epitomizes both Porsche and Hennessy values; we are honored to pass along your words of high praise. We look forward to serving you for years to come! Sincerely, The Hennessy Porsche North Atlanta Team

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