Mark Fortuna
Mark Fortuna at Suburban Ford of Ferndale

Mark Fortuna

Sales Consultant

Suburban Ford of Ferndale

21600 Woodward Ave
Ferndale, MI 48220

5.0
10 Reviews
5.0

10 Reviews

Write a Review

10 Reviews of Mark Fortuna

October 19, 2023

Dealership Rating
Employee Rating

I had an excellent experience with the salesman he was well informed and the transaction was smooth and quick More

by rburzynski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2023

Suburban Ford of Ferndale responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2023

Dealership Rating
Employee Rating

Mark was great, he got us the best deal and his attention to the details was awesome. More

by Ron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2023

Suburban Ford of Ferndale responded

Hello Ron, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Suburban Ford of Ferndale, we value our customers and we look forward to seeing you on your next visit. Take care!

Sep 21, 2023

Suburban Ford of Ferndale responded

Hi Ron, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2023

Dealership Rating
Employee Rating

Tom took a personal interest in my purchase from start to finish, he made sure my salesperson Mark did everything possible to make me lease turn-in and new lease were handled smoothly and professionally. More

by Brian Pannebecker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom MacPherson , Antonio Sbrocca

Sep 18, 2023

Suburban Ford of Ferndale responded

Hi Brian, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Ferndale We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 13, 2023

Dealership Rating
Employee Rating

I've known and done business with Tom for over 25 years. He is an exceptional person, always going above and beyond to services our company, from looking and offering all available discounts, personally del More

by L. D'Agostini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom MacPherson

Sep 16, 2023

Suburban Ford of Ferndale responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 03, 2023

Dealership Rating
Employee Rating

Mark Fortuna was the best sales person ever! ! Excellent transaction! He took time to explain all.the features on my new Ford Edge! More

by pabb123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 05, 2023

Suburban Ford of Ferndale responded

Hi, thank you so much for your positive comments about Suburban Ford of Ferndale! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 06, 2023

Suburban Ford of Ferndale responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 25, 2023

Dealership Rating
Employee Rating

The whole team was really helpful throughout the entire process of the purchase. We will definitely keep our business with them going forward. More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick in Finance. Thomas sales manager

May 02, 2023

Suburban Ford of Ferndale responded

Hi Justin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

April 18, 2023

Dealership Rating
Employee Rating

Mark helped us find a car in under a day and within our budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with. More

by Ilynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2023

Suburban Ford of Ferndale responded

Hi Ilynn, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 18, 2023

Dealership Rating
Employee Rating

Mark helped us find a car in under a day and within our budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with. More

by Ilynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2023

Suburban Ford of Ferndale responded

Hi Ilynn, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 25, 2023

Dealership Rating
Employee Rating

They did what they said they would do. We discussed a price over the phone on the vehicle and also the trade in value of my current vehicle and they held to their word based on my word of More

by Greg.ceremuga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derrick Walker

Mar 28, 2023

Suburban Ford of Ferndale responded

Hi Greg, thank you so much for your positive comments about Suburban Ford of Ferndale! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2023

Dealership Rating
Employee Rating

The customer service was excellent. Fast but still knowledgeable. Helped me all the way until I drove off in my new truck. More

by Shimnka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2023

Suburban Ford of Ferndale responded

Hi Shimnka, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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