I had an excellent experience with the salesman he was
well informed and the transaction was smooth and quick
well informed and the transaction was smooth and quick
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by rburzynski
Oct 20, 2023 -
Suburban Ford of Ferndale responded
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Mark was great, he got us the best deal and his attention
to the details was awesome.
to the details was awesome.
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by Ron
Sep 21, 2023 -
Suburban Ford of Ferndale responded
Hello Ron, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Suburban Ford of Ferndale, we value our customers and we look forward to seeing you on your next visit. Take care!
Sep 21, 2023 -
Suburban Ford of Ferndale responded
Hi Ron, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Tom took a personal interest in my purchase from start to
finish, he made sure my salesperson Mark did everything possible to make me lease turn-in and new lease were handled smoothly and professionally.
finish, he made sure my salesperson Mark did everything possible to make me lease turn-in and new lease were handled smoothly and professionally.
I have now switched dealerships to use Ferndale, even though it’s a little further for me to drive from Harrison Township, it’s worth it for the excellent care I get at the Ferndale dealership form Mark Fortuna and Tim McPherson!
Thanks guys!!
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by Brian Pannebecker
Sep 18, 2023 -
Suburban Ford of Ferndale responded
Hi Brian, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Ferndale We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I've known and done business with Tom for over 25 years.
He is an exceptional person, always going above and beyond to services our company, from looking and offering all available discounts, personally del
He is an exceptional person, always going above and beyond to services our company, from looking and offering all available discounts, personally delivery vehicles and following up on deals after hours and on weekends. He is our go to man for all our vehicle needs!
I HIGHLY recommend Tom and his team!
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by L. D'Agostini
Sep 16, 2023 -
Suburban Ford of Ferndale responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Mark Fortuna was the best sales person ever!
! Excellent transaction! He took time to explain all.the features on my new Ford Edge!
! Excellent transaction! He took time to explain all.the features on my new Ford Edge!
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by pabb123
Jun 05, 2023 -
Suburban Ford of Ferndale responded
Hi, thank you so much for your positive comments about Suburban Ford of Ferndale! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jun 06, 2023 -
Suburban Ford of Ferndale responded
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
The whole team was really helpful throughout the entire
process of the purchase. We will definitely keep our business with them going forward.
process of the purchase. We will definitely keep our business with them going forward.
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by Justin
Other Employees Tagged:
Derrick in Finance. Thomas sales manager
May 02, 2023 -
Suburban Ford of Ferndale responded
Hi Justin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Mark helped us find a car in under a day and within our
budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with.
budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with.
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by Ilynn
May 02, 2023 -
Suburban Ford of Ferndale responded
Hi Ilynn, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Mark helped us find a car in under a day and within our
budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with.
budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with.
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by Ilynn
May 02, 2023 -
Suburban Ford of Ferndale responded
Hi Ilynn, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
They did what they said they would do.
We discussed a price over the phone on the vehicle and also the trade in value of my current vehicle and they held to their word based on my word of
We discussed a price over the phone on the vehicle and also the trade in value of my current vehicle and they held to their word based on my word of my vehicle’s condition. We had an excellent buying experience at Suburban Ford thanks to Mark.
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by Greg.ceremuga
Other Employees Tagged:
Derrick Walker
Mar 28, 2023 -
Suburban Ford of Ferndale responded
Hi Greg, thank you so much for your positive comments about Suburban Ford of Ferndale! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The customer service was excellent.
Fast but still knowledgeable. Helped me all the way until I drove off in my new truck.
Fast but still knowledgeable. Helped me all the way until I drove off in my new truck.
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by Shimnka
Mar 21, 2023 -
Suburban Ford of Ferndale responded
Hi Shimnka, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!