Maricruz Roman
Maricruz Roman at Castle Buick GMC of North Riverside

Maricruz Roman | Page 4

Sales

Castle Buick GMC of North Riverside

7400 West Cermak Road
North Riverside, IL 60546

not yet
rated
59 Reviews
not yet
rated

59 Reviews

Write a Review

Dealership Experience

14 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

59 Reviews of Maricruz Roman

December 08, 2018

Dealership Rating
Employee Rating

Satisfied Always take care of me. Everyone pleasant. Maricruz roman is excellent at her job. Dealership is always clean. Service is good and never leaving you w More

by puddydwm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Genna, Steven Uginchus

Dec 11, 2018

Castle Buick GMC of North Riverside responded

Thank you for taking your time and review us, we are very glad that you had an excellent experience at the dealership. Looking forward to assisting you in the future.

November 20, 2018

Dealership Rating
Employee Rating

Very professional I had a very professional experience everyone was very pleasant. I would recommend my family and friends in their next auto purchase, as I feel they a More

by GILBERTOESCARENO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Corey Owens , Rudy Escareno

Nov 20, 2018

Castle Buick GMC of North Riverside responded

Gilbert, we're so happy to hear about your positive experience with us, and we appreciate your recommendation! We hope to see you again in the future!

Nov 25, 2019

GILBERTOESCARENO responded

Thank you

November 16, 2018

Dealership Rating

THESE xxxxxxxx AT THIS DEALERSHIP ARE REAL PIECES OF xxxx ! I TOOK MY CAR THERE TO THIS DEALERSHIP CAUSE IT WAS RUNNING HOT. THESE THIEVING xxx xxxxxxxxxxxxx DID A MAJOR REPAIR ON THE WATER PUMP BUT WERE TOO More

by proudparents22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jose Roman, Brandon Rowe, Che Bess, Ernest Bell, Lou Mathews, Nubia Canas , Paul Beckett, Evan Moen, Tom Riggio

Nov 26, 2018

Castle Buick GMC of North Riverside responded

We are concerned about the nature of your review and would like to learn more about what happened during your service visit with us. Please reach out to Corey Owens at cowens@castleguy.com so we are able to assist you further.

November 04, 2018

Dealership Rating
Employee Rating

The bed Everyone was very patient and knowledgeable also they keep at all times my budget in mind . Especially Tom great person very understandable and treat More

by Anyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Hackett , Joe Genna

Nov 20, 2018

Castle Buick GMC of North Riverside responded

We appreciate your kind review, and we're so happy that Tom and Maricruz were able to make it a great experience for you! We're looking forward to assisting you again in the future with any other needs!

October 14, 2018

Dealership Rating
Employee Rating

Great job Corey was great with everything ! My lease was up and I couldn’t decided what to get next. They helped me with my budge to get exactly what I wanted. More

by Acadia driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Corey Owens

Oct 15, 2018

Castle Buick GMC of North Riverside responded

We appreciate your kind words about Tony and the rest of our team! We're so happy to hear that you're loving your new Acadia, and we're looking forward to assisting you again in the future with any other needs!

September 18, 2018

Dealership Rating
Employee Rating

Maricruz was the best!!!! This was my first time purchasing a car and i was so lucky & happy to be able to get Maricruz Roman to help me out!!! My Jeep patriot is amazing and i More

by ZoshiGaza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 20, 2018

Castle Buick GMC of North Riverside responded

Zoshi, we're very happy to hear about your positive experience with us! We're thrilled to hear that Maricruz was able to help you find a great vehicle and provide excellent service along the way. Thank you for your recommendation, and we hope you're enjoying your new Jeep!

May 25, 2018

Dealership Rating
Employee Rating

Bought a new car with a great discount for a prior year car Our sales person was one of the most patient and helpful car sales person I have ever worked with. Her name is Maricruz Roman and she was very good a More

by billyb from River Forest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Genna

May 31, 2018

Castle Buick GMC of North Riverside responded

We're so glad to hear your feedback on working with Maricruz to get into a new vehicle that works perfectly for you and your wife. Thank you for doing business with us here at Castle Buick GMC and we hope you enjoy many years with your new car!

March 31, 2018

Dealership Rating
Employee Rating

castle buick!! Castle buick did a great job. they go above and beyond with there help.MARI CRUZ , is the best . this is my third car, i have purchased from castle . More

by kahuna71254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Brasil, Joe Genna

Apr 02, 2018

Castle Buick GMC of North Riverside responded

We're so glad our team goes above and beyond your for your we truly appreciate your continued business. We look forward to serving you next time you're in!

March 02, 2018

Dealership Rating
Employee Rating

Service Get place to buy a car up Front with the price and willing to work with you . The entire Castle family from Chevy to Buick and GMC is great I have More

by Teddybear03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Brasil, Joe Genna

Mar 02, 2018

Castle Buick GMC of North Riverside responded

Thank you for your kind feedback on our dealerships and for your continued business! It makes us proud to hear how great your experiences have been. See you next time!

February 14, 2018

Dealership Rating
Employee Rating

Castle Buick GMC is the Best! Words cannot describe customer focus Joe, Maricruz and the entire Castle team bring to the table. They are the BEST dealership with whom I have worked More

by Bobkelly51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Genna

Feb 19, 2018

Castle Buick GMC of North Riverside responded

We're proud to hear your feedback on our team and appreciate such kind words! Thank you for your business.

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