Marcos Ramos

The dealer was welcoming and very helpful in helping me purchase my used Audi and I would use them again purchase my used Audi and I would use them again More

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On the date of April 3, 2024. I took my car back to their service dept., One of the Audi Service Consultant name Ramon Flores. He is the one who helping me on that day. He was am I took my car back to their service dept., One of the Audi Service Consultant name Ramon Flores. He is the one who helping me on that day. He was amazing! He took care of my needs. Great customer service & knowledgeable, very helpful & professional, friendly and polite, very patient listen to client needs and concerns, and answered all my questions. I'm very satisfying with his service from A to Z. My sales consultant, Simon, was nice, professional, knowledgeable and seriously helpful. If you’re considering about purchasing a Audi or Lexus Simon is your guy. Also, Marcos Ramos, Finance Manager. He is very nice & friendly, knowledgeable & professional, he tried to help me out to get a best interest rate and that's really help a lot. He also provided me a very good price on the extended protection plan. The process was easy, simple & quick. He is patient and guided me through the whole process. More

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Incredibly informative, patient, providing excellent customer service. Did not feel pressured at all, answered all questions to my satisfaction. A smooth process through in through customer service. Did not feel pressured at all, answered all questions to my satisfaction. A smooth process through in through More

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Great inventory and service. Simon was excellent. Competitive on pricing and worth the trip to Ontario. Simon was excellent. Competitive on pricing and worth the trip to Ontario. More

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First time buying a car through Audi and I will say it was The most simplest process! Brandon Clemons was my salesman and he was nothing short than the best! Thank you to the Audi team! I absolutely love was The most simplest process! Brandon Clemons was my salesman and he was nothing short than the best! Thank you to the Audi team! I absolutely love my new car More

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This dealership was great! They did not bug me after test driving my car last week and let me come back on my own when I was ready. Victor was great and even replied back to my They did not bug me after test driving my car last week and let me come back on my own when I was ready. Victor was great and even replied back to my messages at 8am! He had my car ready for me even when I showed up 30mins early. He was honest and had great communication. Over all everyone was friendly and helpful at the dealership. If you are looking for an Audi I recommend Ontario Audi and Victor! More

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Fazrzy (sales) and Marco (finance) were both a pleasure to deal with. Little hard sales tactics which I appreciated. And clearly understand how time consuming and baffling finding and leasing a car can be, to deal with. Little hard sales tactics which I appreciated. And clearly understand how time consuming and baffling finding and leasing a car can be, so they made the process as straightforward as possible. More

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Met with Elijah and Victor. Both were extremely helpful with my needs to get a new car. Neither were the "salesy" type which was extremely important. They answered all my que Both were extremely helpful with my needs to get a new car. Neither were the "salesy" type which was extremely important. They answered all my questions and went out of their way to look for options for what I was looking for. They both listened to what was important to me and didn't try to sell me on other things. I highly recommend working with either of them and asking for them when calling or going to the dealership. Great experience overall and I left with a new car! Victor even called me a few days later to check in and see how the vehicle was and if I had any questions. They were very attentive, but not overbearing. Extremely appreciative for the way they conducted business as I know car sales can sometimes be ruthless and not a great experience for the customer. I had a great experience overall. HIGHLY recommend. More

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The whole team at Audi Ontario (Victoria A. , Raymundo L., Rene O., Marcos R., Rocky M.) worked with us to get the vehicle we wanted. They answered all of our questions, assisted us throughout t , Raymundo L., Rene O., Marcos R., Rocky M.) worked with us to get the vehicle we wanted. They answered all of our questions, assisted us throughout the entire process, and were able to deliver the vehicle to accommodate our busy schedules. Thanks, Audi Ontario! More

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Farzi Rashid really took care of my daughter in purchasing her first car from a dealership. As a mother, I just came along to help with the limited knowledge I have with regards to price, interest purchasing her first car from a dealership. As a mother, I just came along to help with the limited knowledge I have with regards to price, interest rates, etc. We had some difficulty with getting a full coverage car insurance policy. This was NOT the dealership’s fault, but an issue in California in general. Little did we know, it would take almost 3 weeks to get a full coverage policy. We were worried we’d lose the car due to the wait on the policy effective date. But Farzi and Audi Ontario worked with us and secured the car for us. They didn’t have to do that, but they were more than willing to. Today we were able to finish the transaction and get the car!!!! It was probably the smoothest car purchase ever. Everybody involved was very honest, professional, accommodating, kind and took the time to explain everything without being pushy. 10 out of 10, I highly recommend Audi Ontario. Thank you Farzi, for helping my daughter and making this purchase happen.🙏 More

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