Madison Spencer

Representative was welcoming and explained exactly what my vehicle needed after being inspected . He also kept me updated of the work that was being done. my vehicle needed after being inspected . He also kept me updated of the work that was being done. More

by livelovelikeliz Verified Customer Verified Customer

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Well organized and courteous. The communication was a bit distant this time around, but usually the communications are on point. I would like to see more available rentals for cus The communication was a bit distant this time around, but usually the communications are on point. I would like to see more available rentals for customers service that would last a week or longer. More

by jacksonjonathan Verified Customer Verified Customer

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Austin in the service department did a great job keeping me updated throughout the experience. me updated throughout the experience. More

by jiknight0 Verified Customer Verified Customer

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Quick and painless! I was pretty much in and out! I got the service everyone dreams of and I love my new ride! I was pretty much in and out! I got the service everyone dreams of and I love my new ride! More

by denisesambrano11 Verified Customer Verified Customer

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Terrible service. I asked for an oil change. My car was there for a week and my oil wasn't changed. Also, there was zero communication. I think my car would still be t I asked for an oil change. My car was there for a week and my oil wasn't changed. Also, there was zero communication. I think my car would still be there if I hadn't called and insisted on getting it back. More

by lrebescher Verified Customer Verified Customer

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The best part of this is that my daughter came home with the car and wanted. Thank you the car and wanted. Thank you More

by MARYMBENITEZ Verified Customer Verified Customer

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Smooth negotiation process . .. still waiting on important follow-up information weeks later. Thanks for asking. .. still waiting on important follow-up information weeks later. Thanks for asking. More

by vmckee0 Verified Customer Verified Customer

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Every one was extremely pleasant to deal with and extremely competent in what they were doing. No B.S. extremely competent in what they were doing. No B.S. More

by r24smith Verified Customer Verified Customer

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I had a great experience at Big Star Clear Lake. The sales guy took care of us getting us where we needed to be with our payments. Great hospitality. I’ll definitely comeback to Big Star Clear Lake The sales guy took care of us getting us where we needed to be with our payments. Great hospitality. I’ll definitely comeback to Big Star Clear Lake for my future buys. More

by jacv3z Verified Customer Verified Customer

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Staff was helpful in the process. Though the financial process was quite a bit drawn out and had to repeat items already completed multiple times. Though the financial process was quite a bit drawn out and had to repeat items already completed multiple times. More

by mtegbe Verified Customer Verified Customer

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