Luke Frieden | Page 2

When I purchased the Ford Explorer, it was disclosed to me and my wife that the center cup holder was broken. We didn’t address it as the sales manager said a replacement had been order. I was never inform me and my wife that the center cup holder was broken. We didn’t address it as the sales manager said a replacement had been order. I was never informed of the item coming in, received correspondence, or a phone call. It would have been nice to know that the tires were needing replaced as I immediately had to purchase all new tires on the vehicle prior to even registering the vehicle. I typically have a good experience with Shottenkirk but this was very disappointing. More

by jltjustin Verified Customer Verified Customer

Helpful 0

Report | Print

Always well taken care of when having service work done, and always done in a timely manner. and always done in a timely manner. More

by BTIERNEY79 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service Thank you to Brook and Jesse in Service for all you do. You are appreciated. for all you do. You are appreciated. More

by CAMPBELLKIM06 Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience. Everything was ready to go when I got there. Signing papers, getting plates and all that only took a few moments and I was out and back to work! F Everything was ready to go when I got there. Signing papers, getting plates and all that only took a few moments and I was out and back to work! Fantastic group of people More

by MERKERB Verified Customer Verified Customer

Helpful 0

Report | Print