Luis Salcedo
Luis Salcedo at Ideal Hyundai Buick GMC

Luis Salcedo | Page 21

Sales Manager

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

4.9
224 Reviews
4.9

224 Reviews

Write a Review

Industry Experience

30 yrs, 4 mos

Languages Spoken

Spanish Spanish

224 Reviews of Luis Salcedo

November 06, 2020

Dealership Rating

I don't want to wrote 25 words about the dealership. I bought a car liked my sales guy and finance person what more do you want More

by bbcoach1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Painter, Teresa Foster

November 03, 2020

Dealership Rating
Employee Rating

Beware of this dealership...I worked with Brionna Thrower who was great to work with. She confirmed pricing of the vehicle prior to us going down to test drive it. Once we get there to close the deal we ar More

by cplante
Recommend Dealer
No

October 17, 2020

Dealership Rating

Brionna was great to work with. Have purchased 6 other vehicles from Ideal and they have been great to work with. Explaining the options and differences between model years would have been helpful. More

by EARLENGLEHART
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Foster , Brionna Thrower

October 02, 2020

Dealership Rating

Everyone there was accommodating. The whole process was quick and easy. My salesman, Rob, was great. Just waiting on plates to be delivered and a call regarding a minor issue from Rob. More

by doug85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Ocasio

October 02, 2020

Dealership Rating

Training on the cars abilities were somewhat lacking, however the overall experience was very good. I believe I was given a fair price for my car but the Sonata may have been $2k over priced. Next time More

by BILL@JOVER2.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Painter , Rose Cochran, Brionna Thrower

September 21, 2020

Dealership Rating
Employee Rating

Brionna was very nice and engaging. Helpful. Prompt. Knowledgeable. Truly a pain free experience buying a car at Ideal Hyundai. Brionna, Luis, and Teresa in finance were all great. Worked with me to hel More

by JasonPolos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Teresa Foster , Brionna Thrower

September 21, 2020

Dealership Rating

First truck purchase could not have been easier. Great sales staff who were always willing to answer my questions regarding options and accessories and work with me on choosing the right truck for my requ More

by KENNETHSWALKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Teresa Foster , Candace Fisher, Jared Linton

September 10, 2020

Dealership Rating
Employee Rating

I bought a truck and they did not tell me the hidden vice that the truck has. I bought it for cash and the next day it wouldn't turn on. They gave me an appointment for several days later and they gave it More

by Leobeirutti
Customer Service
Quality Of Work
Recommend Dealer
No
Sep 11, 2020

Ideal Hyundai Buick GMC responded

Thank You for your feedback, We apologize that you feel your experience with Ideal Hyundai Buick GMC was not to your expectations. However, we have no records of you experiencing any issues with your vehicle until a month ago when your first complaint via DealerRater came in. Our management did attempt to contact you. However, the phone numbers for you that we have on record are no longer in service, and the Email that we sent you has not been responded to. We understand your level of frustration. However, when you purchased this 2008 Land Rover with 136,736 miles on October 19th, 2019. You acknowledged and signed off that this was an AS-IS vehicle with no warranties or guarantees from Ideal Hyundai Buick GMC. We did provide you with the opportunity to purchase an extended warranty to cover any future repairs. However, you declined any additional coverages. If you would like to discuss this matter further, please contact Ideal management at (301) 663-3121. However, please keep in mind that you purchased this vehicle without any warranty, and it is Ideal’s policy not to extend any warranties or guarantees for AS-IS vehicles.

September 07, 2020

Dealership Rating
Employee Rating

The best Service in the business. Thanks for all the good work. If i have someone else that one a nnew car definitely i will recomend Ideal Hyundai. Thanks again More

by MALAVE.CARLOS.A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dom Young, Teresa Foster , Roberto (Rob) Ocasio

September 02, 2020

Dealership Rating
Employee Rating

I had a good experience at Ideal Hyundai buick. My salesperson Jared was very helpful and professional. Would recommend Jared any day of the week More

by Juan vasquez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Teresa Foster , Jared Linton